Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10214353
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Awesome tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it’s wonderful!!!! Best thing I’ve bought in years!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahH, That's great! It's a pleasure for us to know that you love your new Sony BRAVIA 8 TV. Congratulations on your excellent purchase, and thank you for choosing Sony! Enjoy! -Maria
Color problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Sony Bravia 65-inch TV in February from Best Buy, expecting a high-quality product. Unfortunately, after only six to seven months of use, the screen's color fidelity has significantly deteriorated, making the TV nearly unusable. I am extremely disappointed with the quality of this product, especially given the price point. This level of performance is unacceptable, and I would not recommend this TV or this particular model to any potential buyers from Best Buy. I hope Best Buy takes note of this review and addresses the quality issues associated with this product. Thank you
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello SabbirA,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you’ve experienced with your K65XR80 TV. It is disappointing to hear that the screen’s color quality has deteriorated in such a short period, impacting your viewing experience. We understand your frustration, especially considering the investment you made. Please be assured that your feedback will be shared with the relevant teams to help improve our product quality.
To assist you in resolving this issue, please try the following steps:
Check External Devices: Disconnect all external devices (such as HDMI-connected devices and USB drives) from your TV. Power it on to see if the issue persists. If the problem is resolved, reconnect each device one at a time to identify whether a specific device is causing the issue.
Update Firmware: Ensure your TV is running the latest firmware version v112.633.060.1 (for North America). Firmware updates often enhance picture processing and fix bugs. You can find details and update instructions here:
https://www.sony.com/electronics/support/oled-tvs-android-bravia-8-xr80-/k-65xr80/software/00346878
Reset Picture Settings: Access the TV’s picture settings menu and reset all settings to default. This can help eliminate any configuration-related issues. For guidance, please visit:
https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html
We are committed to helping you resolve this as quickly as possible. If the issue continues after these steps, we recommend contacting our dedicated support team for advanced troubleshooting.
You can find all available contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
-Fred
Avoid this TV, its discounted for a reason
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im super disappointed in the purchase, i was very excited the first few days until the TV started turning itself off randomly during gaming sessions or watching football… and it takes forever to reboot itself as well which adds to the frustration for gaming and watching live sports.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Butters,
Thank you for reaching us with your concern. We deeply apologize for the inconvenience caused by the random turning off of your Sony BRAVIA 8 TV. This is not the experience we want you to have, and we're here to help make this better for you.
We would like to clarify if this issue occurs only from an external source (e.g. Cable box, Signal Channels, Blu-ray Player, PlayStation) or any other external input? or does the issue also happen on the internal apps of the TV? Also, are you noticing any LED lights blinking in a specific pattern at the bottom of your TV? This information could help us with the diagnosis.
In the meantime, please try the steps in this link to help troubleshoot and steps to disable different features that may cause your Android TV™ or Google TV™ to turn on or off automatically: https://www.sony.com/electronics/support/articles/00114471?utm_source
If you need further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA8.
Thank you for your patience, and we look forward to improving your experience!
Sincerely,
Maria
Buyer beware. A great picture is not everything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 Sony TVs. The salesperson didn’t tell us until after the fact that any one remote will change all 3 TVs. It makes having 3 TVs worthless. Best Buy said ‘oh yes we have that problem in the store also’ and didn’t know how to fix. I wasted a lot of money. I would not buy Sony TVs or fbuy anything rom Best Buy again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BethG,
Thank you for reaching us with your concern.
We'd like to apologize for the inconvenience your Sony BRAVIA 8 TVs had caused you and we understand how frustrating it can be to have multiple Sony TVs being controlled by a single remote. This issue occurs because the remote control signals are not unique to each TV, causing interference when multiple TVs are in close proximity.
One potential solution is to disable the Bluetooth on one of the TVs. This can help prevent the remote from controlling multiple TVs simultaneously. Here’s how you can do it:
Access the Settings Menu: Use the remote to navigate to the TV's settings menu.
Select Remotes & Accessories: Find and select the "Remotes & Accessories" option.
Disable Bluetooth: Turn off the Bluetooth setting.
Please note that disabling Bluetooth will prevent the use of certain features, such as voice commands via the mic button on the remote.
Hope this information helps!
If you need further assistance, feel free to contact us directly. You can email the following information to [email protected], and we’ll be happy to assist:
Full Name:
Best Buy Username:
Telephone Number:
Additional details regarding your experience with the BRAVIA 8
Thank you for your patience, and we look forward to resolving this for you!
Sincerely,
Maria
Best TV selections!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best new TV purchase! We love this new Sony TV. Crisp, clear picture and sound. Easy to install and set-up. A good value for the money. We were so pleased with Best Buys TV selections, we bought a second one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbiG,
It brings us great joy to hear that your new BRAVIA 8 has made such a massive impression—so much so that you decided to bring a second one into your home! We take great pride in ensuring that the setup process is just as smooth as the viewing experience, and it’s wonderful to know that the crisp picture and immersive sound are hitting the mark for you.
Finding that perfect balance of premium quality and value is exactly what we strive for, and we are thrilled that our partnership with Best Buy helped you find the ideal fit for your space twice over.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Perfect for our living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture, built in Google TV, great price. While you could use it without external speakers, an added sound system or sound bar will greatly enhance audio quality. Also if you want to use it in a room where the rear of the unit is exposed, all of the wiring and back side connections are finished nicely with decorative panels to cover these up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewN,
We are pleased to learn that you are enjoying the fantastic picture quality and the convenience of the built-in Google TV! We also appreciate you highlighting the decorative panels, as we designed them specifically to ensure a clean, finished look from every angle in your home.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
Sony OLED for the win!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great picture. Love this TV. The quality of this tv makes me feel like I’m in the actual movie theater when watching cinematic movies and I absolute cannot go back to my old tv. Love it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TH85,
We are thrilled that the BRAVIA 8 makes you feel like you’re right in the theater! It’s awesome to hear that the Acoustic Surface Audio+ and pure OLED blacks are delivering that cinematic immersion you love.
Thanks for choosing Sony.
Best regards,
Eliab
I love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality, perfect for gaming, and watching movies!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChinaS,
Thank you for choosing Sony!
We're elated to hear that you love the picture quality of your K65XR80 TV and find it perfect for both gaming and watching movies. Knowing it enhances your entertainment makes us truly proud of our work.
Best regards,
-Fred
worth it on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony BRAVIA 8 OLED TV is a stunning piece of technology that delivers exceptional picture quality and smart features. Its OLED display provides deep blacks, vibrant colors, and incredible contrast. The Google TV interface is intuitive and offers a wide range of streaming apps and content. Pros: OLED Display: The OLED technology offers superior picture quality with deep blacks, vibrant colors, and excellent contrast. 4K Resolution: The 4K resolution provides sharp and detailed images, making movies and games look incredibly realistic. Smart Features: The Google TV interface is easy to navigate and offers a wide range of streaming apps and content. Gaming Performance: The TV's low input lag and smooth motion handling make it an excellent choice for gaming. Sound Quality: The built-in speakers provide decent sound quality, though a soundbar or external speakers would enhance the audio experience. Cons: Price: OLED TVs are generally more expensive than LED TVs, so the Sony BRAVIA 8 may be out of reach for some budgets. Burn-in Risk: While OLED technology has improved significantly in recent years, there is still a risk of burn-in if the same static image is displayed for extended periods. Conclusion: The Sony BRAVIA 8 OLED TV is a top-tier television that offers exceptional picture quality, smart features, and excellent gaming performance. If you're looking for a premium TV with the best possible image quality, this is a great option. However, while the higher price point may deter some buyers, if you can catch this tv on sale it is well worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradBraviaFan,
Thanks for sharing your 5-star review and experience with the BRAVIA 8. We're glad that you like the picture quality, Google software, and sound of the TV.
We understand your concern about image retention or burn-in. The good news is that we have steps to protect the TV screen from image retention, like Pixel Shift and Panel Refresh found within the TV settings.
Your feedback about the price is also appreciated. Rest assured that the BRAVIA 8 TV will be worth it!
Thank you for choosing Sony!
-Ralph
Best OLED TV IMHO
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted an OLED TV every time I looked at one. I thought I needed to get one, but they were always overpriced. At least that's what I thought. When my old tv broke, I was looking at a lot of options, including mini LED and a QLED tv's and while those looked great and certainly were less expensive, the image was nothing compared to OLED. Once I decided to get an OLED, I was left with which one? It all came down to Samsung, Sony, and LG. While all 3 looked amazing, the Samsung was brighter but didn't have Dolby Vision. And while HDR 10+ is great, most movies I own are in Dolby Vision. The LG was similarly priced and has great reviews. The OS is something I had a bit of trouble with. I've used LG before and haven't liked the experience. Sony, in my opinion, offers the best of all 3. It has Google TV. The interface is fast and smooth. It offers great sound for a TV, and the image quality is amazing. I don't regret spending extra money, and I'm sure if you buy this TV, you will not regret it either. Hope this helps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UncleBuck, Awesome! We're thrilled to hear that you are enjoying your BRAVIA 8 OLED 4K UHD Smart Google TV. Thanks for choosing Sony.Carl
TV with Smarts You Actually Want
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my LG CX failed, I was in the market for something to replace it that still gave me great 4k picture quality and good tech - specifically HDMI 2.1 features - to support gaming. Ended up landing on this Bravia Google TV because the integrated Google interface saves me an HDMI spot and the smart interface performs great with no sluggishness and very familiar if you are coming from a Google Streamer. Only thing keeping this from a 5* is the glass does act like a very good mirror. It still does well in bright rooms, but if you have a light source at the right angle you will see that mirrored on screen. Still, an amazing deal for a TV of this quality
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv for the price, runs games on PS5 smoothly and has great colors. Watching movies on this TV is a real pleasurable experience, especially having the option of IMAX enhanced. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KishaunS,
We are so glad to hear that the BRAVIA 8 is delivering that "pleasurable" cinematic experience we strive for! It is wonderful that you are taking full advantage of the IMAX Enhanced mode and enjoying the seamless integration with your PS5. We designed this OLED to bring those vibrant colors and deep blacks to life, and we’re happy to be a part of your gaming and movie nights. Thanks for choosing Sony.
Best regards,
Eliab
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv my 15 month old loves to use this tv. I can’t watch my own shows becuz my child blows up and has her temper tantrums when she can’t watch her shows with such great color and deep blacks. Such an amazing tv for a 15 month old baby….
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RoyF!
It sounds like your 15-month-old has excellent taste in home theater technology! We are thrilled to hear that the great color and deep blacks of the K-65XR80 are making such a huge impression on your family—even if it means you have to negotiate for the remote.
While we can’t help with the temper tantrums, we are so glad to know that the picture quality is amazing enough to captivate even our youngest viewers. We hope you eventually get a chance to enjoy your own shows in those stunning deep blacks!
Thank you for choosing Sony for your family room.
Best regards,
Gus, Sony Social Media Team
Dan's review.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable Sony quality! The color has such depth and the picture such clarity. All this and the great Google features as well! I highly recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
We are thrilled that you’re enjoying the unbelievable clarity and color depth of your new BRAVIA 8! By combining our XR Processor with over 8 million self-lit pixels, we designed this OLED to deliver the deep blacks and vibrant detail you're experiencing. It’s great to hear that the Google TV features are adding even more value to your viewing experience.
Thanks for choosing Sony.
Best regards,
Eliab
Sony BRAVIA 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony BRAVIA 8 is excellent for mixed usage. It looks stellar in a dark room, thanks to its perfect black levels, vibrant colors, and great HDR brightness. The TV has modern gaming features, and combined with its excellent image quality, it's a solid choice for gamers. It has solid reflection handling, but it's only bright enough to overcome glare in a moderately lit room, and blacks look gray in a room with ambient lighting; you don't enjoy the same image quality when you flip your lights on. Fortunately, the TV has an incredibly wide viewing angle, making it an outstanding choice for a wide seating arrangement.
I would recommend this to a friendOutstanding TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! Such an amazing purchase!!! This tv is beyond beautiful delivering a stunning picture. Sony doesn’t miss with there OLED tvs. highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJ88,
We’re thrilled you’re loving the stunning OLED picture on your BRAVIA 8! We agree—Sony OLEDs really are something special.
Thanks for choosing Sony.
Best regards,
Eliab
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Love the color it provides and how it makes everything look so real. Easy to see from the side, it you are sitting off a little bit. Would recommend buying!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jewel,
Thank you for choosing Sony!
We’re honored to hear that the K65XR80 TV’s vibrant color and realistic picture quality have made such a positive impression. It’s wonderful to know that the viewing experience remains clear even from off-center angles, enhancing enjoyment from different seating positions. Your recommendation means a lot to us and encourages our commitment to delivering exceptional products.
Best regards,
-Fred
Sony Fan Boy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to TVs Sonys are my favorite. Google TV is installed and ready to go. Picture quality is great and being OLED it's very lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Player,
It brings us great satisfaction to hear that Sony remains your favorite brand for home entertainment. We are delighted that you are enjoying the seamless experience of Google TV and the stunning picture quality that our OLED technology provides, all while benefiting from the sleek, lightweight design that makes the BRAVIA 8 such a versatile addition to any room.
Thank you for trusting Sony.
Regards,
Dominick
GREAT VALUE TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FANTASTIC TV. 4K IS UNREAL. HIGH DEF IS STUNNING. COLOR RANGE AND BRIGHTNESS ARE OUTSTANDING. HIGHLY RECOMMEND THIS TV ESPECIALLY IF YOU ARE A GAMER AND ARE OBSESSED WITH HAVING THE BEST GRAPHICS,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnF,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying the K65XR80 TV and its stunning 4K quality. Your praise for the color range, brightness, and graphics performance, especially for gaming, truly reflects the dedication behind our technology. It’s wonderful to know the TV is enhancing your experience so vividly. Thank you for your enthusiastic recommendation and for sharing your excitement with us!
Best regards,
-Fred
Amazing tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, I love the soooo many colors. Watching movies have become a new experience
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AlexF!
We’re so glad to hear that your Bravia 8 has turned movie night into a whole new experience! With the XR80's ability to display billions of real-world colors, it’s wonderful to know you're noticing that "great quality" and vibrancy on screen.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
