Customer Ratings & Reviews
- Model:
- K65XR80
- |
- SKU:
- 6578577
Customer reviews
Rating 4.6 out of 5 stars with 1050 reviews
(1,050 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, including stunning colors and clarity, as a major strength of the 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). The user-friendly interface and sleek design also receive positive feedback. However, some users express dissatisfaction with the remote control, citing issues with button size and lack of backlighting. Concerns regarding the price point and occasional software glitches were also noted.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv ipen box with a 5 year warranty. I would never pay the full price for it, how ever it was just a little over 1100 great tv for that price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Conaly, thank you so much for your wonderful review! We're glad to hear you're enjoying your BRAVIA 8. We sincerely appreciate your willingness to pay full price for it, as it delivers the quality you expect from a top tier television. Thank you for choosing Sony! Sincerely, -Jenn
Rated 5 out of 5 stars
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to make adjustments to your visual preferences. HDR a little too dim for my taste.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, thank you for the awesome 5-star review! We're happy to hear you're enjoying the Sony - BRAVIA 8 and that the visual settings are easy to tailor to your preference. We appreciate your feedback on the HDR brightness, your input helps us continue refining the experience. Thanks for trusting Sony! Regards, -Dominick
Rated 5 out of 5 stars
Noice!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming feels so much more smooth. Definitely worth the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorL,
That's wonderful to hear! We're thrilled that you're enjoying the smooth gaming experience on your new BRAVIA 8 OLED TV. We put a lot of effort into making sure our TVs are optimized for gaming with features like 4K/120Hz support, VRR, and Auto Low Latency Mode, and we're so glad you're feeling the difference. Thank you for the positive feedback!
Thanks for choosing Sony.
Best regards,
Eliab
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my Sony people at Best Buy. Very helpful very friendly very professional great product for a great price.!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidJ,
Thank you for choosing Sony!
It’s fantastic to know that you’re very pleased with your K65XR80 TV! We’re delighted to hear about your positive experience with our team at Best Buy. Our staff takes great pride in being helpful, friendly, and professional, and we’re thrilled that you found a great product at a great price. Thank you for your kind words!
Best regards,
-Fred
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so nice in the box! Haven’t opened it yet but it was the best looking picture in the store so I’m sure I’ll be pleased!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, TerryG,
Thanks for the 5-stars rating! It makes us really happy to hear you have taken the decision to choose a Sony BRAVIA TV! We are totally sure you'll fall in love with the amazing picture quality, powered by Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity. We're sure it's going to make your movie nights feel completely immersive.
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Sony needs to fix their firmware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality, color range, and black depth is unparalleled. Unfortunately, it has firmware issues with HDMI audio pass through that lead to crackling audio. Very frustrating for the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for appreciating the exceptional picture quality, vibrant color range, and deep blacks of the Sony BRAVIA 8. It's true, the visual experience is top-notch. However, it's equally important to point out the frustration concerning HDMI audio pass-through and the crackling sound issues you are experiencing.
If you're experiencing the issue while using an external device or audio system, we recommend verify the physical cable connection between the TV and the device, as well as the device settings. To avoid any issues, please make sure that the HDMI cables you are using are rated for "Premium High Speed" and are at least 18 Gbps (or better). Also, cables can get damaged internally, e.g. when bending in sharp angles.
For us to better assist you, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 8:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Rated 5 out of 5 stars
Nice choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy process was great, we will have the TV when we schedule the new house, let’s see then Sony Oled
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Norber, thanks for your 5-star review!
We're glad to hear your Best Buy experience was great, and we appreciate you letting us know you'll be setting up your new BRAVIA 8 in your new home soon.
We're confident you'll love the picture quality once you get it all set up. We're excited for you to experience Sony OLED firsthand!
Thanks for choosing Sony!
Sincerely,
Jenn.
Rated 5 out of 5 stars
Sold on Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program. Excellent sound and picture. The lighting is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OS12donna,
Thanks for your fantastic review of the Bravia 8 TV! We're immensely please to hear that you found it easy to program and are experiencing an excellent picture and sound quality.
It's satisfying to know that you find the "lighting amazing"—we work hard to ensure our displays offer incredible brightness and contrast for a truly immersive viewing experience.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Rated 5 out of 5 stars
Don't fear the open-box!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this at my local store as an open-box item. Saveed a good portion of the original cost. Additionally, you can even see where the flaw is behind the Open box condition. A good deal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SullyMP, Thanks for sharing your experience with the BRAVIA 8 TV. Sounds like you scored an amazing deal with that open-box find! We’re glad you’re happy with the savings and the condition. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were incredible who set up my TV. I love the TV! The sales clerk was wonderful! Everyone was so helpful!
I would recommend this to a friendRated 5 out of 5 stars
First time buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my product! First time sony tv purchase. Goes great with my ps5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkN, thank you so much for the 5-star review! We're excited to hear that your first Sony TV purchase has been a great experience, and that it pairs perfectly with your PlayStation 5. The Sony - BRAVIA 8 was built with gaming in mind, offering stunning picture quality, low input lag, and features like HDMI 2.1 and Game Mode for a truly immersive experience. Welcome to the Sony family, and enjoy every moment! Regards, -Dominick
Rated 5 out of 5 stars
Awesome TV, Awesome Support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, there have been some weird audio issues but Sony support has been great and has addressed it in the most recent update in February.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vruasix,
We're thrilled to hear you're loving the Bravia 8 TV! We're always working on improving our products, as our customers' satisfaction is our top priority. We're so glad it's working flawlessly. Thanks for choosing Sony!
-Aldair
Rated 5 out of 5 stars
SONY TV’s Are The BEST. HANDS DOWN!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for ME! My son broke my older Sony Bravia over a year ago and now it’s finally time to buy myself something. I love his TV which is even a step up from the broken one I had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnF, we're glad you love our product! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Bravia 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far tv working good,picture is really sharp google tv could be alittle brighter
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angela,
Thanks for sharing your initial thoughts on the BRAVIA 8!
We're glad to hear the picture is really sharp and that the TV is working well for you.
We also appreciate your feedback regarding the brightness of Google TV. You might find that adjusting the picture settings, specifically the Brightness, can help customize the overall illumination to your preference. You can check our article "Adjust the picture settings on your Android TV" [https://www.sony.com/electronics/support/articles/00190409?utm_source=glean] or contact our support for guidance on how to access these adjustments at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for choosing Sony!
Sincerely,
Jenn.
Rated 5 out of 5 stars
Sony Bravia oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate was great. I have owned a Sony Bravia led tv for 9 years. Just decided to upgrade to the lied, what a difference. Absolutely has an incredible picture and I just love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ger99allen, Thank you for sharing your wonderful experience! We’re thrilled you love your new BRAVIA 8 OLED TV and that the sales associate was helpful. Welcome to the upgrade club after 9 years with your previous BRAVIA! The OLED technology truly enhances picture quality, and we’re glad you’re enjoying it. Thanks for choosing Sony, and enjoy your amazing new screen! -Jess
Rated 5 out of 5 stars
Sony bravia 65”
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love sony products and the service was great and very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RonG,
Thank you for choosing Sony!
We couldn't be more pleased to learn that you love our K65XR80 TV! It’s rewarding to hear that the Best Buy service was great and helpful for you. Thank you for your kind words, and we look forward to serving you again soon!
Best regards,
-Fred
Rated 5 out of 5 stars
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a beautiful TV! Thanks to the Best Buy employee in Salem NH that was able to explain everything to me!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianW, thank you for the wonderful review! We are truly heartened to learn that you're loving your new BRAVIA 8–it truly is a stunning TV, and we're so glad it's living up to your expectations. We also love hearing stories like this where great products meet great service! We can't be happier to know you had the support you deserved at the store. Thanks for choosing Sony! Sincerely, -Jenn.
Rated 5 out of 5 stars
Buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat tv I have ever owned! Picture is great! Very sturdy build. The Google tv is great very responsive and great processor!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TaylorS,
Thank you for your great review of the Sony Bravia K65XR80. We are overjoyed to hear that the picture quality is excellent and that you appreciate its sturdy construction. It's great to hear that you are enjoying the responsiveness of Google TV and its powerful processor. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Color
Rated 2 out of 5 stars
A step backwards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace A80J. This TV might be a tiny bit brighter, but is worse in nearly every other way. Can't use Variable audio out from the 3.5mm or the Optical outputs. Now I have to use the stereos remote to change volume instead of the TV remote. The menu system is WAY slower than my A80J. When you click back to resume, the A80J is within 1 second. On the Bravia 8, it the screen goes black and take 4-10 seconds to show a picture. Then, sometimes when it does show the picture of what you are trying to watch, it freezes. Sometimes when you go into the TV settings. They are just blank. You have to exit and come back in once or twice before the menu will show everything. If you have an A80J, K, or L. Don't bother. You won't notice an improvement. It's such a disappointment, I am going to try Panasonic. Returning it immediately.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi naim4250, We're sorry to hear about your experience with the Bravia 8 4K OLED TV. We're sad to hear that you are not impressed with its performance causing you to return it. Our support team could have assisted you with your concerns. We hope that you will still consider our other products in your future purchases. Regards, -Craig
Rated 5 out of 5 stars
Best purchase and satisfied!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with our purchase! Added the Sonos sound bars+ woofer for the base... NOW I REALLY ENJOY WATXHING MOVIES!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ValerieV,
Thank you for choosing Sony!
It's truly wonderful to know you're so happy with your K65XR80! We're immensely pleased to hear that adding the sound bars and woofer has truly enhanced your movie-watching enjoyment. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
































