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Customer Ratings & Reviews

$1,699.99
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Comp. Value: $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1163 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024) for its exceptional picture quality, vibrant color range, and user-friendly design. The OLED quality is also appreciated, contributing to an amazing viewing experience. However, some customers have expressed concerns regarding the remote control, connectivity issues, software, and the high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,163 reviews
  • Rated 2 out of 5 stars

    CEC does not work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STR DN 1070 Receiver K65XR80 Sony TV 4K Firestick I have the equipment above and want it to work the way it worked when I had a Samsung TV. The Sony TV is the new piece of equipment. The Firestick is plugged into the Game HDMI port on the receiver and the HDMI output of the receiver is plugged into HDMI 3 ARC input on the TV. I want the Firestick remote to control the TV, the receiver, and the Firestick. With the old Samsung TV when I pressed the power button on the Firestick remote the TV came on to the correct input on the receiver and the TV. With the new Sony TV when I press the power button on the Firestick remote the TV comes on but it defaults to HDMI 1. ( I have the TV setup to come on to the Last Input used but it does not seem to matter). I have the TV button on the Sony TV remote set for HDMI 3 so the TV changes to HDMI 3 when it is pressed. This puts me at the setup screen on the receiver where I have to select the Game input to use the Firestick. The Firestick then appears and can be used as log as the Home button on the Firestick remote is not pressed. At this point when I press the home button on the Firestick remote the TV switches to HDMI 1 and of course the Firestick does not work any longer. I have tried every combination of CEC control on the three devices and the best I have gotten is that the Firestick remote will power the TV on/off and control the volume on the receiver. Once again if I press the Home button on the Firestick remote the TV goes to HDMI 1. I have yet to get the TV to default to the HDMI 3 input using the Firestick remote. Any ideas would be appreciated as to how to setup the CEC controls on these three devices.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ozark01, We are sorry to hear that you are experiencing issues with your Sony TV. We would like to ensure that you get the best experience out of your TV and we appreciate you trying to troubleshoot the TVs issue. may we contact you to help and get more information? If so, please email the below information to [email protected].

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65 inch Sony Bravia and had it installed. Excellent customer service. Technician s arrived on time , explained what they were going to do . They did what they said and then reviewed the operation of our new tv with us. Very professional and customer service oriented.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CathyD, Thank you for your wonderful review of the BRAVIA 8! We're thrilled to hear that you had an excellent customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    So, So, Pleased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! I'm finding new ways to navigate it every day. Incredible pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddio,

      It makes us really happy to hear you are so impressed with the Sony - BRAVIA 8. It’s wonderful to know that you are enjoying the incredible picture and discovering the many features of its user-friendly interface. We designed this TV to deliver a truly intuitive and immersive experience, and we are so glad you are loving it.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Cinema quality at home!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap- so good that my kid thinks all the video is AI. Waiting to upgrade a TV now I am glad I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Verdantananda,

      Thanks for sharing your experience with the BRAVIA 8!

      We absolutely love hearing that the picture quality is so lifelike your kid thinks it's AI-generated! That's a huge compliment to our BRAVIA Engine and the incredible detail it produces—We can tell It was worth the wait!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    The BEST Sony Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is truly beautiful,I mean the clarity of the 4k really speaks volumes! The ps5 slim plays so smoothly that i cant wait to see my ps5 Pro on it,with that this tv is worth the money if you love movies,4k streaming,and gaming and the diamond of entertainment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomT, thank you for your 5 star review. We are glad that you find the performance of the Sony BRAVIA 8 TV to be satisfactory. Thank you for your purchase with Sony, and we hope you continue to enjoy its features! - Sam Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp contrast. Easy viewing from multiple angles!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinH,

      Thanks for the great review! We're excited to hear you're enjoying the Sony - BRAVIA 8. The sharp contrast is a direct result of our XR Contrast Booster, and the wide viewing angles ensure a brilliant picture for everyone in the room.

      Thank you so much for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound, great buying experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mainereview!
      We are excited to hear that you are loving your new BRAVIA 8! It's awesome that the TV's picture and sound are delivering on that great quality.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    works great when it works.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has great picture when i can get on internet. for some reason Hulu doesnt want to load on it. it works everywhere else in house two other tvs and phones laptop. i get on prime Netflix and more. i have fiber optic. i have to call geek squad and see what they say. never had this prob with lg. but this pic is so much better when it works.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      We understand how frustrating it is when a single app like Hulu has issues, especially when other streaming services work perfectly, and we appreciate you noting the superior picture quality of your BRAVIA 8 OLED. Since other apps are fine, this is likely a software conflict with the Hulu app itself. Please try the following steps, which often resolve this specific app issue: first, go to Settings, then to Apps, then to See all apps, find Hulu and select Clear cache and then Clear data; next, unplug the TV from the power outlet for two minutes, then plug it back in to perform a full system reset. If the problem persists after these steps, please contact our dedicated product support team directly for a deeper diagnostic: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony.
      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and Sound for my bedroom. Excellent Features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MookNY, That's brilliant! We really appreciate your superb review of the Sony BRAVIA 8. We're delighted to hear you love the crystal-clear 4K HDR picture, amazing sound, and this OLED TV is perfect for your bedroom. We always strive to deliver the best picture and sound quality with our TVs. Thank you for purchasing the 65" BRAVIA 8 and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV. Good clarity. Good brightness. Good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,

      We are thrilled to hear that you are enjoying your 65" BRAVIA 8 OLED TV! It’s fantastic to know that you are loving the excellent clarity, good brightness, and solid sound quality, which together create a premium viewing experience.

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Buy A Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent clear picture. Best tv I have ever purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnL,

      We're delighted to hear that your Sony BRAVIA TV is the best you've ever purchased and that the excellent clear picture stands out for you. Thank you so much for your fantastic 5-star rating—the vivid image quality is truly designed to elevate your viewing experience and it's wonderful knowing it's making a real difference.

      Thank you for choosing Sony—wishing you a bright day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, wasnt really in the Market for one, but very happy with my decision. The installation team were fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomM,

      Thank you for this excellent review!

      We're so pleased to hear you're happy with your Bravia 8, and it's especially rewarding to hear that the installation went smoothly. We appreciate you taking the time to share your positive experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Very impressive TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is next level realism. The darks are so dark that it really pulls you into what you are watching. The upscaling of this TV is exceptional. We watch a lot of DVD quality things on this TV and rarely do I find anything that looks sub-par. I am very impressed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyD, Thank you for the 5 stars! We're thrilled to hear that you're enjoying your Sony BRAVIA 8 TV. It's our pleasure to learn that you love the stunning picture quality and upscaling feature of your TV. Thank you for choosing Sony, and enjoy more incredible viewing experiences! -Maria Sony_US

  • Rated 5 out of 5 stars

    Excellent sales and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store assistance was excellent. Do was the installation and set up. My wife and so are completely pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience, OlusholaL! We're thrilled to hear that you received excellent in-store assistance and that the installation and setup of your K65XR80 met your expectations. It's wonderful to know both you and your wife are completely pleased with your new TV. Your satisfaction is our top priority, and your feedback motivates us to continue providing outstanding service and products. If you have any questions in the future or need further assistance, please don't hesitate to reach out.

      Thank you for choosing Sony and for your wonderful feedback—it truly motivates us to continue striving for excellence products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony “65” Brava has beautiful colors and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Vibrant colors and a minimal reflective screen for a “65” TV . Also had very good sound but added a Sony sound bar to enhance the sound quality. East setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TracyS,

      Thanks for the review and the 5-stars rating! We are glad to hear that your BRAVIA TV is delivering as promised. Including Sony's XR Processor, that intelligently enhances every scene in real-time boosting color, contrast, and clarity. It is also great to hear about your Sony Setup, including the Sony Soundbar there; We greatly appreciate the preference!

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! I’ve purchased 2 and the picture, colors, and details are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, swordfishfl!

      We are so pleased to hear how much you are enjoying your K65XR80 television. It is truly rewarding to know that you are happy with the great picture, colors, and details. We designed this TV to provide a premium and immersive viewing experience, and it brings us great satisfaction to know that you've purchased two!

      Thank you again for being a Sony customer and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been amazing definitely would recommend to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyP,

      We're so glad to hear that your Sony BRAVIA TV has been amazing and deeply appreciate your 5-star rating. It's fantastic knowing you’d recommend it to friends and family—the brilliant picture quality and smooth operation truly make the K65XR80 a standout choice for any living room.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    #1 TV in it's class.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products. They never let me down. Luckily I got mine on sale as I would never pay $2000 or more for any TV but this one was worth every penny. Perfect oled. The proccessor is unmatch by any other brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidL, Thank you for your wonderful review of the Sony BRAVIA 8 TV! We're glad you love it and scored it on sale! The XR processor truly enhances picture quality, making it worth every penny. We're glad Sony products continue to impress you! Enjoy your amazing TV and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome purchase definitely want another one really soon

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic feedback, JefferyV!

      We are absolutely thrilled to hear that you love your K-65XR80 TV so much that you're already planning another purchase. Knowing that we've delivered an awesome experience is the highest compliment we can receive.

      We appreciate you choosing Sony and look forward to having you as a customer again soon!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    jim kita

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and excellent picture. good buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your concise and positive feedback, JimK!

      We're thrilled to hear that you found your K-65XR80 TV very easy to set up—we design our products to be user-friendly right out of the box. It's also fantastic to know you're enjoying the excellent picture. We agree, it's a good buy!

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

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