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Customer Ratings & Reviews

  • SONY OLED
  • Angle. Sony - 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • Left. Sony - 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • Back. Sony - 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The largest text on the remote control is "Netflix." The other text on the remote control includes "TV Menu," "Ch," "Sony Pictures Core," "Disney+," "Prime Video," "Crunchyroll," "YouTube," and "Sony."
  • Alt View 1. Sony - 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The image features a large flat screen TV displaying various apps and content, including YouTube, Netflix, Disney+, and Spotify. The TV is also showing a movie, specifically "The Super Mario Bros. Movie." The TV screen is filled with different content, making it a one-stop entertainment hub for users.
  • SONY BRAVIA 8 OLED
  • The image features a large Sony Bravia 8 OLED television screen. The screen is displaying a blue and yellow image, which is likely an advertisement or promotional material for the television. The television is mounted on a wall, and the screen occupies a significant portion of the image.
  • SONY OLED
  • Alt View 3. Sony - 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The image features a black box with a display screen on it. The screen is displaying the time and date, which is "12:00" and "01/01/2016." The box is made of black squares and has a white label with information about the device. It is likely that the device is a control panel for a building or a piece of equipment.
  • The image features a large flat screen TV mounted on a wall in a living room. The TV is positioned between two couches, with one couch on the left side and the other on the right side of the room. The room also includes a dining table, a few chairs, and a potted plant. There are several bottles placed around the room, and a handbag can be seen on the floor. The overall scene is a well-furnished living space with a focus on entertainment and relaxation.
  • The image features a Bravia 8 65" class TV, which is the largest TV in the scene. The TV is accompanied by a remote control, which is placed next to it. The TV is displayed in various sizes, including a 33.75" TV, a 48.9" TV, and a 22" TV, showcasing the different options available for customers. The image also includes a Netflix app, indicating that the TV is compatible with streaming services.
  • The image features a collage of various scenes, including a mountain, a forest, a lake, and a motorcycle. The largest text in the image reads "Every scene intelligently enhanced with powerful processing." The following text is cleaned up to read "SONY Enhanced Expanded brightness color Motion XR Refined processing clarity 250."
  • The image features a night scene with a group of people walking on a street. There are at least 12 people visible in the scene, with some walking closer to the foreground and others further in the background. The street is illuminated by numerous lanterns, creating a vibrant and lively atmosphere. The image is described as having over 8 million self-lit pixels, which suggests that it is a high-resolution image. The pixels are precisely controlled to produce pure black and high brightness, which enhances the overall visual quality of the image. The presence of the lanterns and the night setting contribute to the overall ambiance of the scene.
  • "Truly cinematic movie experience at home with Dolby Vision Atmos IMAX Enhanced - dts."
  • Voice Zoom 3: Always hear people's voices clearly, even in loud action scenes.
  • The image showcases a living room with a couch and a flat screen TV. The TV is paired with Sony soundbars, which are designed to enhance the audio experience. The soundbars are placed on a table in front of the TV, creating an immersive entertainment setup. The living room also features a potted plant, adding a touch of greenery to the space. The combination of the TV, soundbars, and comfortable seating creates a cozy and enjoyable environment for watching movies or shows.
  • Picture as the creator intended.
  • Movies Included: 5 movie credits to redeem on latest movie releases. 12 months unlimited streaming of up to 100 movies. Sony Pictures Core. Sony Pure Streaming Core. Gran Turismo: Based on a True Story. Featured: Denzel Washington in The Equalizer 3. Spider-Man: No Way Home. No Hard Feelings. Add to Your Library. Purchase an eligible TV and register for Sony Pictures Core by February 23, 2026, to be eligible for promotion offers. Available movies subject to change. Terms and conditions apply; for more details, see <https://www.sony.net/sony-pictures-core>. 2024 Layout and Design. Sony Pictures Home Entertainment Inc. All Rights Reserved.
  • Google TV™ brings together movies, shows, live TV and more from across your apps and subscriptions and organizes them just for you. For you Live Apps Library YouTube Oppenheimer Trending | Christopher Nolan's magnificent global phenomenon about the father of the atomic bomb Top picks for you ET L . XMEN Disney+ I - - mr.& mrs smrth - MASTERS AIR AR aen I - - Your epps NETFLIX Free TV channels prime video Disney+ tv max hulu Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube and YouTube Music are trademarks of Google LLC.
  • Perfect for PlayStation 5 - EXCLUSIVE FEATURES: Auto HDR Tone Mapping, Auto Genre Picture Mode, 4K 200d MARVEL SPIDER-MAN 2 PS5, PS5 Mode Modua, MUMI, custom sensings, MUN, viw Toututa q warch Coosshal nnaa Standara a om om - ve All your gaming settings and assist features in one place with Game Menu. PS5 console, DualSense" controller, and vertical stand sold separately. Visual effects and UI are simulated. Captured on PSS* Mix of gameplay and in-game cinematics. D 2024 Sony Interactive Entertainment LLC. Developed by Insomniac Games, Inc.
  • BRAVIA CINEMA IS COMING HOME Recreate the excitement of the movies, right at home. BRAVIA will fill every corner of your space with a captivating cinema-like experience.
  • Use the BRAVIA Connect app to easily control your BRAVIA TV from your smartphone and change volume, picture settings, and advanced settings.
  • The image features a blue car parked on a street, with a building in the background. The car is positioned in the middle of the scene, and there are two other cars visible in the background. The image is advertising a TV with billions of accurate colors, showcasing the vibrant colors and details of the scene.
  • Sony - Why upgrade to the BRAVIA8 video 1 minutes 08 seconds
  • BRAVIA 8 OLED Overview Video video 1 minutes 50 seconds
  • Sony BRAVIA 8 Unboxing Guide Video video 3 minutes 01 seconds
  • Sony TV Google Video video 3 minutes 21 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Google Assistant Video video 2 minutes 26 seconds
  • Safely Unbox Your Sony TV video 2 minutes 25 seconds

Sony - 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)

Model:
K65XR80
SKU:
6578577
Highly rated by customers for:
Last Minute Deal
Your price for this item is $1,499.99
The comparable value price is $2,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1051 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, including stunning colors and clarity, as a major strength of the 65" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). The user-friendly interface and sleek design also receive positive feedback. However, some users express dissatisfaction with the remote control, citing issues with button size and lack of backlighting. Concerns regarding the price point and occasional software glitches were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,051 of 1,051 reviews
  • Pros mentioned:
    Picture quality

    Bravia 8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product delivery on time and efficient. Picture quality is excellent. Great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeB, Excellent service! We're also glad that you are enjoying the picture quality of your TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service from BestBuy GeekSquad staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NanaShell,

      Thank you for your 5-star review of your BRAVIA 8 TV! We are so pleased to hear that you're enjoying your new TV. Our goal is to deliver a superior viewing experience, and we're glad to know that the picture quality, sound, and features are meeting your expectations.

      Thanks for choosing Sony. Have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    TV turns off and picture freezes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung TV person. We purchased this TV with the expectations that Sony would be one of the best. After about 2-4 weeks, we started experiencing a picture freeze while to sound would still be playing for the show we were watching. We also experience, the TV just randomly turning off and reboot itself( which took roughly a minute or 2. The picture freeze happens atleast once every day and the reboot atleast twice a day. Best buy will not honor a return because its outside their scope for it being returnable.. To pay the amount of money we did we expected this Sony to be a step up but it has just been a nightmare. For us to get the TV back from a frozen picture, I have to unplug the TV, then plug it back in. I really didnt expect this from a Sony tv and have been very disappointed in the product. I will say when the TV is working properly, the picture is great. I hope Sony will honor their product and replace the TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregS,

      Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve been encountering with your Sony BRAVIA 8 TV. It seems like the freezing picture and unexpected restarts have been particularly frustrating, and we’d like to make this a better experience.

      Here are some troubleshooting steps you can try to address the problems:

      1. Check Power and Energy Settings:
      Ensure features like Auto Power Off, Idle TV Power Off, and No Signal Power Off are disabled, as they can sometimes cause the TV to turn off automatically.

      2. Factory Reset:
      Perform a factory reset to restore the TV to its default settings, which may resolve software glitches. Go to Settings > Device Preferences > Reset and follow the on-screen instructions.

      3. Inspect HDMI Connections:
      Ensure all HDMI cables are securely connected and functioning properly. Faulty HDMI connections can occasionally cause freezing or reboots.

      4. Update Software:
      Check if your TV's firmware is up to date. Navigate to Settings > Support > Software Update to install any available updates.

      5. Power Cycle the TV:
      Unplug the TV from the power outlet for at least 60 seconds, then plug it back in and turn it on. This can help reset the system.

      6. Inspect External Devices:
      Disconnect external devices like Blu-ray players or gaming consoles to rule out interference from faulty cables or devices.

      If the problem persists after trying these steps, we recommend reaching out to
      our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US



      Hours of Operation:

      Monday - Friday 9:00 am - 9:00 pm ET

      Saturday - Sunday 10:00 am - 8:00 pm ET



      Thank you for your patience and efforts in troubleshooting the problem. We look forward to improving your experience!



      Sincerely,

      Maria Sony_US

  • Happy Camper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the best buy staff was very helpful. Always a pleasure doing business with this store. The TV is outstanding. Thanks again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Len55, We're so glad to hear you had a fantastic experience with the Sony BRAVIA 8 and found it to be a great value! It’s wonderful that the Best Buy staff made your purchase even better with their helpful service. Thank you for sharing your feedback! We’re delighted you’re loving the TV and appreciate your continued trust in Sony! -Jess Sony_US

  • Best Oled Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bravia 8 is a amazing tv frim watching normal nba games to revisiting some classic movies like Scarface and Fury and even Forest Gump tv looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yoshi, Thanks for your awesome review of the Sony BRAVIA 8 TV! We're pleased to hear that this TV is an excellent choice for both sports and movies, with top-notch OLED quality. Thank you for choosing Sony. -Jess Sony_US

  • Sony Bravia 8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack my local manager at the Chesapeake Best Buy made me a raving fan as he handled this exchange purchase with grace an efficiency he is definately a value to your organization

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, MarkA! You definitely made the right choice with this TV! We're glad that you are enjoying everything about this amazing TV. It's also great that you were assisted professionally. Thank you for sharing such a wonderful shopping experience and for choosing Sony! -Jess Sony_US

  • I wish that I would have bought a different brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55" Bravia 8 several weeks ago from my local Best Buy and it has an excellent display when using ultra definition content, is is much worse than my older Sony X80 when viewing 480p content. Things get blurry when using this TV. I also can't find in the menu where to adjust the aspect ratio when viewing 480p content. A bigger issue is the sound when using the eARC to a home theater receiver. While changing the channel or using an APP, the sound will cutoff completely. I have to use the menu for sound output to turn off ARC, then turn it back on to get the sound to return. I have turned off "automatic lip sink" which has made it more stable, but it still happens. I have changed the HDMI cable and replaced my home theater receiver, but alas, this TV continues to be problematic. I did contact Sony and opened a case, but the representative didn't seem to be familiar with my new TV and wasn't helpful after about 40 minutes of help. I really wish that I had purchased another brand. I have completed all the firmware updates/upgrades but tonight I turned it on and no sound again until I turned off the ARC and turned it on again. This is very disappointing for a high priced set. This is my 5th Sony and probably my last.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricus44,

      Thank you for reaching us with your concern. We deeply apologize for the frustration that the issues on your Sony BRAVIA 8 TV has caused you. We've appreciate the troubleshooting steps you've already taken, and we want to make sure you're able to enjoy your TV without these interruptions.

      The BRAVIA 8 features various settings related to the TV display such as Brightness, Color, Hue, etc. for picture quality that will help improve your overall viewing experience. You may refer to the following link: https://helpguide.sony.net/tv/lusltn1/v1/en-003/07_08.html

      Regarding the issue on using your home theater receiver, you may check this link to help you troubleshoot the Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC) feature not working with your TV and audio system when both are compatible with the HDMI® ARC/eARC feature: https://www.sony.com/electronics/support/articles/00020051?utm_source

      We want to make sure you’re taken care of. Please note that we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have.

      We'd also love to know more details as to what have been discussed when you called.

      For us to better assist you, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Case ID (if any):
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the BRAVIA 8:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Maria Sony_US

  • No Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Excellent entertainment system! Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertN, Excellent service! We're also glad that you are enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • TV would never turn on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the television and got it home. Upon initial startup it shows the sony logo on the screen and then will not turn on, starts flashing a red light 6 times repeatedly which is apparently some kind of power supply issue. It's going to have to go back. I will likely go back to an LG. Kind of stinks because I was looking forward to experiencing all the hype behind this television but this level of failure is difficult to rebound from.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelJ, we are genuinely sorry to hear that your Sony TV is not turning on and has a red light blinking 6 times, this is certainly not the experience we want you to have. We can recommend to power cycle your TV for 2 min having no devices connected at the back, plug it back in and test. If the issue persists please allow us to turn this into a more positive experience for you by sending us an email with the information below to socialsupport@am.sony.com so we can better assist you. Full Name: Best Buy Username: Telephone Number: Model Number: Issue/Concern: Thanks for choosing Sony, regards. - Dominick Sony_US

  • Would love to return it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this TV for a month now and it has been nothing but a headache. The sound randomly cuts out, the built in apps are very slow to respond and the tv will shut off on its own in the middle of watching something. It also won’t keep the soundar as the audio output, it reverts back to the tv speakers. I should have kept my older Sony tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello there, thank you for bringing this out to our attention! We sincerely apologize for the bad experience you're having with the BRAVIA 8. Let us provide you personalized assistance through email. Please send us a message to socialsupport@am.sony.com with your name, Best Buy username, TV's model number, issue and telephone number. Looking forward to hear from you soon! Best regards, -Jenn. Sony_US

  • Never Again!! WiFi does not connect.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do a google search on “Sony Bravia TV WiFi issues” before making a purchase. Shame on Sony!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyJoy,

      We're so sorry to hear about the Wi-Fi issues with your BRAVIA 8 TV. That’s definitely frustrating! We’d love to help you troubleshoot this. The Wi-Fi signal on your TV may drop or intermittently disconnect for various reasons. Make sure your TV’s software is fully up to date for optimum performance. You can check this by going to Settings System → About → System software update.

      If you haven't already, we encourage you to check out our troubleshooting steps that can help address various issues, particularly if your TV's Wi-Fi signal is dropping or experiencing intermittent disconnections. You can find these steps here: https://www.sony.com/electronics/support/articles/00184183

      Additionally, we have valuable tips available to enhance your home network and internet performance. Please visit this link: https://www.sony.com/electronics/support/articles/00133631

      If that doesn’t work, please feel free to reach out to us directly so we can assist you further.
      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the BRAVIA 8:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to you to resolve this matter.

      Sincerely,
      Jess Sony_US

Page 53, Showing 1,041-1,051 of 1,051 reviews
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