Customer Ratings & Reviews
- Model:
- K65XR90
- SKU:
- 10187770
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great and nice size and picture. I am very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Purchase, Thank you for the excellent review! We're glad you like the size and amazing picture quality of your Sony BRAVIA 9. Thanks for choosing Sony! -Sam
Bravia 9 opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for the "voice zoom" capability which works well. It was a toss-up between this 9 and the LG G4. The 9 is a little brighter which I like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllanJ,
You made the right choice with the Sony BRAVIA 9! We're glad that you like the Voice Zoom 3 function and picture quality of the TV. Thank you for choosing Sony!
-Ralph
New Sony!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 65 inch Sony has a picture that is very clear. Colors are excellent. We are pleased with our purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fritzione, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl
Fantastic choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture ever! Great clarity and depth plus the colors are so true. Highly recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveB,
Perfect! Glad to hear that you are enjoying the amazing picture quality, clarity, and vibrant colors of your new BRAVIA 9 TV. Thanks for highly recommendation and for choosing Sony! - Kris
great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing. the brightness is better than old a95k.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi txags, Excellent! Thank you for your positive review! We're thrilled to hear that you find the BRAVIA 9 amazing and that its brightness surpasses that of the older A95K model. Thanks for choosing Sony! -Sam
Sony Bravia 9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have about 3 weeks with the Sony mini LEG tv and can say it has worked amazingly. Graphics look great and works well with our Sony soundbar. Makes the environment feel like in the movie theater but at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edith, we are so happy to hear about the great experience you're having with our Sony - 65" Class BRAVIA 9. This model is the perfect choice for those who love unparalleled brightness, and incomparably beautiful colors. A Sony sound bar is the perfect complement to turn your viewing experience as if you were in the movie theater! Thank you for choosing Sony. Regards, -Dominick
Happy viewer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture and sound. It is worth every dollar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CruzM, amazing! We're happy to know that you like the picture and sound quality of your new TV! Thanks for choosing Sony! ~Earl
TV review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality, sound and picture. Would recommend it to everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thumbdrive, Fantastic! We're thrilled to hear you like the outstanding picture and sound quality of your Sony Bravia 9. Your recommendation means a lot to us and thanks for choosing Sony! -Sam
Sony Bravia 9
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony Bravia 9 to replace an OLED tv I purchased in 2017. However, once mounted and displayed in my living space, the Bravia 9 picture disappointed me in that is was not as crisp as bright as my old Oled. So I returned it and purchased the LG OLED G4. Very happy with that purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dmypsych,
Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Lasted about one Year before a panel issue.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia 9 only lasted about one year before the panel showed defects. There were 4 or 5 round grey spots the shape and size of golf balls balls. Contacted Sony and after a few calls and pictures said it was normal. That's a load off you know hwat. Had many LED TV. Thanks God for the Geek Squad who came over and verified that it was a backlight issue drive issue and exchanged it under the 5 year warranty I had purchased. Replaced it with another Bravia 9. Still have time to exchanged it for something else if Sony dies not fix their recent update that is causing issues on al Barvia 9's. Sony support first said they will exchanged it then they dropped the ball They are the worst. Next TV will be another manufacture and skip the Sony Tax.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnD,
Thank you for sharing your experience. We are very sorry to hear about the issues you've had with your BRAVIA 9 TV, and we sincerely apologize for the frustration you experienced with our support team. This is not the standard of quality we aim for. We are glad that Geek Squad was able to identify the backlight issue and assist you with the replacement under your warranty.
We recommend periodically checking for and installing software updates to ensure your TV has the latest bug fixes and improvements. You can do this by going to Settings > System > About > System software update. Your feedback is extremely important to us, and we will be reviewing the details of your case to improve our support processes.
Thanks for choosing Sony.
Best regards,
Eliab
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great service from Geek squad. I have recommended Best Buy to many friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, ThomasT,
Thanks for the review and the 5-stars rating! We are really happy to hear that your Sony BRAVIA TV is great, and we hope you can keep enjoying the fantastic sound and picture quality!
Thanks for choosing Sony, have a nice day!
-DiegoV
Very nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Did not blow me away like the old Master Series. Also, i think there is an issue with the speakers. Will reach out to Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe,
That's great! We're happy to hear that you like your new Sony TV. If there's something that we can help you with, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Retired Electrical Engineer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best. It can't get Better. Thank you Best Buy, Earl.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EarlA, thank you for the fantastic 5-star review! It makes us really happy to hear you consider the Sony - BRAVIA 9 the best TV. This model combines the power of our latest Mini LED technology with the precision of the XR Backlight Master Drive, delivering exceptional brightness, deep contrast, and remarkable detail, even in the brightest rooms. Thank you for choosing Sony! Best regards, -Dominick
Sony 9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The sales rep was knowledgeable, and professional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JasonM,
Thank you for choosing Sony!
We're immensely pleased to hear your kind words! It's truly wonderful to know you had a great experience with our Best Buy sales representative and are enjoying your K65XR90 TV. The K65XR90 model impresses with its XR Processor, enhancing picture quality with features like XR Motion Clarity and XR Contrast Booster for stunning visuals. We hope you continue to enjoy your K65XR90 TV!
Best regards,
-Fred
Sony 75
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Sony is the Best. Going to purchase the 75 for a bigger experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JeffY, thank you for the five-star score! We're thrilled to hear you're enjoying your new BRAVIA 9 and its exceptional picture quality. We're sure you will love to experience this high definition on a bigger screen. Thank you for choosing Sony! Best regards, -Jenn.
Buy Two!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV for the price! So much value for all the technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ILoveBB, it's fantastic to hear that you're enjoying the Sony - 65" Class BRAVIA 9 and feel it's a great value for its price! This TV comes with thousands of Mini LEDs that are precisely controlled by its XR processor to deliver authentic contrast and brightness creating a dazzling picture quality. Thanks for choosing Sony and enjoy your new viewing experience! Best regards, -Dominick
Bravia 9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price and good technical support and on time dekivery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeC,
Thanks for sharing your experience! We're excited to hear you received great value, timely delivery and a solid support. Enjoy your new Bravia 9!
Thanks for choosing Sony.
-Aldair
Lip Sync Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lip Sync issues galore! Apparently this is a huge issue for this model and Sony has no solution for this problem. Recommend skipping this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, JasonF.
We are truly sorry to hear that you are experiencing persistent lip sync issues with your BRAVIA 9. We understand how frustrating it is when the audio doesn't align perfectly with the incredible 4K picture this TV provides, and we certainly don't want you to feel stuck with this experience.
While this can sometimes be caused by external devices or app processing, we recommend checking a specific setting that often resolves this: navigate to Settings > Display & Sound > Audio output and ensure that A/V sync is set to "Auto" or "On." If you are using an external soundbar, ensuring that both the TV and the sound system are updated to the latest firmware can also help the "handshake" between devices stay in sync.
We take your feedback seriously and would like to help you get this sorted so you can enjoy the premium performance you expected. Please reach out to our support specialists at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can look into your specific setup and provide further assistance.
Best regards,
Gus, Sony Social Media Team
Matties
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Services and information on this television were excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poppy, Thank you for your positive review! We're thrilled to hear that you found the services and information on our television to be excellent. Thanks for choosing Sony! -Sam
Satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as advertised. Well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi scchic, Fantastic! We're thrilled to hear that the BRAVIA 9 has met your expectations and that you find it well worth the money. Thanks for choosing Sony! -Sam
