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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2424 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, vibrant colors, and impressive OLED display of the Sony 65" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV. They appreciate the easy setup and excellent sound quality, making it a great choice for gaming and movie enthusiasts. While some users find the price to be a bit high, many agree that it offers great value for the features and performance it delivers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,424 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Did not dissappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the jump to the 65" A80J from a 42" Plasma that I loved. I watch mostly at night so I was concerned about detail in the dark ranges and motion. So far, the Sony has blown my mind and exceeded my expectations. I added a Sonos Arc sound bar and it is the perfect complement to the Sony. My only thought is that maybe I should have gone larger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xelka,

      Awesome! We're thrilled that you are happy with the upgrade. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture, but sound problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, but I have had numerous sound issues. Sound dropping out on apps in particular. Portions of shows lose thier sound. Using other devices to access apps has been a work around. Sound dropped out of cable last night. I also could not get sound to my receiver using HDMI and had to use an optical cable instead. That works, but I shouldn;t have to do that. I have reset a couple times and will likely try a factory reset next. Its frustrating to have such a basic function fail on a TV of this caliber.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barney,

      We're glad that you like the picture quality of the TV. It's unfortunate that you are having sound issues with the TV. To use only an HDMI cable, the receiver must also support eARC/ARC. For optimum performance, make sure to use a Premium High Speed HDMI cable. You may find this link helpful:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/articles/00007061

      For sound-related issues, we hope you tried the troubleshooting steps available on this link:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/articles/00202032?cpint=spt-tv_triage_00200862_audio

      If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Issue:
      Additional Information regarding your experience with your XR65A80J.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best in class picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG C1 OLED originally but i felt like i was missing something so i ended up returning it and paying the difference for the A80J instead and in my opinion there is no competition right now for this TV besides the more expensive A90J but with this TV you will still get 90% of the A90J’s picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmuller,

      You made the right choice with the Sony A80J! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv its the best tv I've every own. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Great graphics. Best up to date updates

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new TV - Great picture and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, Thanks for your feedback. We are happy to hear that you are enjoying your new Sony TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR A80J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much searching, viewing and reading, this Sony is one of the best TV's available today. This latest version has everything we wanted. Beautiful picture, great controls, sound is ok. We did upgrade to a sound bar though. Went on sale a BB and ordered right away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donkey,

      You made the right choice! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is expensive, you get what you pay for: The deepest blacks of any TV Great color reproduction Fast UI Impossibly excellent viewing angles Strong native audio performance (although if you're spending this much on a tv, go ahead and get yourself a soundbar at minimum) No complaints here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newtosony,

      You made the right choice! We're glad that you like the sound, picture quality, and responsive Google interface of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far, so good!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it for long but from what I’ve seen so far it’s great. I was afraid of the 65” being too large but I think I made the right choice. The biggest thing I’d say is the sound is AMAZING. Unless you have a gigantic room, the speakers that come with the TV are more than enough and you’ll never need a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiara,

      You made the right choice! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever owned. I came form the top of the line Panasonic plasma (2013). OLED is the way to go. I have had no trouble with light issues. Only consider the Sony 90J if you have a VERY bright room. I have Levolor Blinds on my bay window, and even full daylight does not impact the picture when they are closed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      Great! We're glad that you are enjoying the picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for always choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, easy set up, simple to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkH,

      Awesome! We're glad that you like the picture quality and user-friendly functions of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The blacks are truly black. Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denver2021, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    HappyCustomer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a really clear picture and vibrant color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer, Awesome! We're glad that you are happy with the clear picture and color of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is stunning no matter where you are sitting. Excellent sound without using a sound bar. I have mine in a room with out any direct sun light. I was considering lg, and Samsung along with Sony but after seeing them side by side I thought Sony was the best choice. Very happy with my decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeE, You've made a great choice! We're very pleased to hear you like the stunning picture quality and excellent sound of your Sony A80J. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pitcher for the price, easy to set up and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Awesome! We are glad that you like the picture quality and ease of use and setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bravia 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to navigate menus. User friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cooperspond,

      Awesome! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the A9G - 55", an older iteration. Loved that set. But, shockingly, the panel failed. Best Buy was awesome, replacing it with a "technological equal" ... which would have beed the A90J - in 55#. But they let me go up in size to the 65", trading off the 90J for the 80J. Don't regret it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul,

      We regret to hear about what happened to your previous TV. We're glad that you were provided with an upgraded TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a beautiful picture. The colors are very natural, and the picture is bright enough for my well-lit room. I am not using a sound bar, yet the sound is very good, much better than any previous tv I have had. I have only had it one week, but it works great, and I have not experienced any problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LadyJane, Awesome! We're glad that you like the picture and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" BRAVIA XR A80J OLED UHD Smart TV review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great viewing experience, the picture is gorgeous and it is a please to watch. Set up was a bit difficult as we are older and getting the feet into the right position and lifting the heavy screen was a challenge. I would have paid for the set up if I had to do it over again. Otherwise, no complaints. I highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TurtleLouie1, We're glad that you are happy with the viewing experience with the TV. For product protection and safety reasons, Sony strongly recommends that installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation! Jay Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv amazing OLED display and the processing is amazing

    I would recommend this to a friend