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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2424 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, vibrant colors, and impressive OLED display of the Sony 65" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV. They appreciate the easy setup and excellent sound quality, making it a great choice for gaming and movie enthusiasts. While some users find the price to be a bit high, many agree that it offers great value for the features and performance it delivers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,424 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo for the Bravia XR OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Sony customer for many years and as in the past this TV meets all my expectations, Picture quality is great both in light and dark environments and while the sound quality of the TV speakers are good it is much better hooked up to an external speaker source.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bose,

      Wow! Thank you so much for your honest review! We are extremely pleased to hear you are happy and satisfied with the exceptional picture & sound quality of your newest Sony TV XR-65A80J.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for being one of our loyal customers and for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After comparing several tv’s, decided with this model after speaking to our Beat Buy sales guys. Made the purchase but wasn’t sure if we would get the same quality as the store display, but to my surprise, perfect picture and couldn’t be happier. Picture, sound and overall quality is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judy, That's Great! We're happy that you chose this TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many good things to say about this TV. The picture is fantastic. The sound quality is out of this world. A sound bar is definitely not needed. The picture does not seem to be effected by the room light which is an added feature. Definitely set it up the way you like it and forget it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheHat,

      Great! We're glad that you like the sound and picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony.

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WANT IT? GET IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man does this thing rock! I’m so glad I chose this over the X90J. The quality is out of this world. Sony does really make fantastic TV’s you will not regret the purchase at all. Had a blast watching the chiefs take out the Steelers! Go look at their demo for a in person view

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MZKC,

      Awesome! We're thrilled that you are happy with your purchase. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LUS FIBER Sony sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. I am disappointed I cant sync my fiber optic to open directly with my fire stick. It requires 2 remotes which Im trying to illimitate. I guess I could pay y’all another $250 on top of the $2500 I paid for the tv to have a geek come out for I’m sure is a simple fix but I’ll just live with it and not be totally happy. With the purchase. I guess customer satisfaction only comes with a price

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVremotes,

      We're glad that you like the picture quality of the TV. We understand your need for just one remote. We would like to know more about your setup and help you out. please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the XR65A80J.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Color, Contrast

    Rated 4 out of 5 stars

    Not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and contrast is amazing. However I notice visual noise and motion blur. This processor should be handling that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jame, Glad to hear that you are happy with the A80J TV! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv to replace another major brand that died. I do not miss the old tv even a little! Beautiful picture, great sound and lots of settings to dig into. The remote let's you control the fire stick, so you con condense what you're using. 5* would recommend, would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kariiii, We are so glad to hear that you are happy with the picture quality and performance of your new Sony A80J TV! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony OLED TV has met all my expectations and reviews. The picture is crisp with deep color from all angles. It has worked perfectly since installation. It is a bit pricier than competitive products but I believe it is worth it. I would highly recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      You made the right choice with the Sony A80J! We're glad that you like its picture quality. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch flat screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture and the colors are bright and clear. The sales person, Brandon, did an excellent job explaining the features of this TV. We were most appreciative of the time he took to explain some differences between the 65 inch flat screen and the 77 inch flat screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick,

      Thanks for sharing your 5-star review of this amazing TV. We're glad that you like its picture quality. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony.

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a new TV That has got a picture And sound that is unbelievable Then this Sony Bravia XR A80J Series OLED 4K uhd Smart google TV is the one you've Then waiting on. Watching the 4K video On this TV Makes you wanna stick your hand through the screen, It is that realistic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moeman,

      You made the right choice with the Sony A80J! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tough Job Done Expertly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and the bracket are fantastic and exactly what I wanted. I can't believe the picture on this TV, especially for sports. It took the two guys from Best Buy a while to hang the bracket, but they took their time and got it exactly right. It was a difficult bracket to assemble and hang.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BPTV,

      We appreciate your 5-star review of the A80J TV! We're glad that you are enjoying its picture quality. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent way too long watching and reading every tv review I could find and am super glad I went with the Sony A80J. It’s easily the best tv I have ever owned! The picture is gorgeous without any calibration, it sounds good even without a soundbar, and I love the overall design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Createadisplayname, we're glad you like the picture quality of our product. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the Sony 65 inch Bravia XR ABOJ Series OLED tv. I don't care about the smart features. I assume they work if you want to use them. The picture is great and this takes up just a little more room than our previous 57 (55?) inch tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wendeg,

      You made the right choice in upgrading to the Sony A80J! We're glad that you like the picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy so far (4 weeks)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and decent sound quality. Seems ideal for shows and movies as well as sports action. Have not tried it for gaming yet. Google OS does have it's quirks and it extends to some of the apps such as Fugo tv. Best Buy customer service was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shyam,

      Fantastic! We are so happy to hear you are satisfied with the amazing picture & sound quality of our A80J. We are also delighted you are satisfied with its fast Google TV OS & applications, and with the outstanding customer service of Best Buy.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming/Movie Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV. Picture quality is awesome and navigating the menus is intuitive. It took a second to figure the right settings for connecting a computer for gaming but once I did the high refresh rate makes it perfect for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lordpaco,

      We're glad that you are enjoying the picture quality and software of the TV. It's also great that you were able to configure the TV for your gaming needs.

      For more information about the TV, manuals and help guides are available on our support website:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Issue:
      Additional Information regarding your experience with the XR65A80J.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. The brightness is ver good and the sound quality is fine without a sound at.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danna, we're glad you like the picture and sound quality of our product. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Notch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a LG B7 OLED to the Sony 80XJ and the picture quality is years ahead. No comparison whatsoever. The Sony exhibits excellent picture detail and the HDR content really pops. Had fun watching some old DVD material and sure does look very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momo456, Thank you for upgrading to your new Sony A80J! We're very pleased to hear you like the excellent picture quality of this TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture & sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture and sound quality. We were a bit reluctant to pay the cost of OLED quality, but it has been well worth it. We enjoy movies, even animated features, more than ever. Still trying to figure out how to manage DVR programs with one remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeaJohHan,

      You made right choice with the Sony A80J! We're glad that you like the sound and picture quality of the TV. If you are trying to use the TV remote with your cable box, please refer to this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-08_03.html

      Hope this helps. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Oled Tv for the price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great OLED tv! Sony is known for its quality and this tv exceeded my expectations. The picture quality is phenomenal and reminds me of the good old plasma tv with that deliver that deep dark black contrast when needed. I highly recomend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneSic, Awesome! We're glad that you love the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV and Extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony TV, sound bar, DVD player, and the Harmony Elite remote control. It allows closed cabinet control and is like several remotes in one. The picture quality is excellent. The Geek Squad should be commended on their knowledge and professionalism.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rebecca,

      Great! We're glad that the TV is perfect for your home entertainment setup. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US