Customer Ratings & Reviews
- Model:
- XR65A95L
- SKU:
- 6553383
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the exceptional picture quality, brightness, and true black levels of the 65" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use. However, some customers have expressed concerns about its high price.
This summary was generated by AI based on customer reviews.
mr.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy was the Best Place to purchase my new tv! Best Buy - Best Deal !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosefS, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Sony 65" Bravia purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and would definitely recommend this to friends and family. Sales team was excellent to work with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NormandmD, Thank you so much for the 5 stars! We're thrilled to hear that you find your Sony BRAVIA XR A95L TV an excellent purchase. Thank you for recommending and choosing Sony! Enjoy!-Maria
Awesome TV. Even better customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Highly recommended from my Best Buy sales representative. Couldn’t be happier with the entire experience. Love Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kupco, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
The Bar Has Been Raised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV represents the culmination of display tech over many decades and is the pinnacle of what self-emissive displays can deliver. There is still room for improvement in the realm of grayscale uniformity (the only reason I docked a star, along with the cumbersome Google OS), but manufacturers ultimately have to decide between good enough and (almost) perfect in the quest to increase yields.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vinn,
Thank you for the purchase! We understand your concern and your feedback is greatly appreciated. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!
-David
Excellent Customer Satisfaction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent representation Manger "Nickey" from Wesminister and "Harrison" from Geek Squad, were a pleasure to work with..! Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Nick! You definitely made the right choice with this QD-OLED TV. We're so delighted to hear that you like the smart Google TV features and overall performance of the TV. It's also great that you were assisted professionally. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I recommend it , I could buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandroE, We're thrilled to hear that you love the product and would recommend it to others. Your satisfaction means a lot to us, and we appreciate your trust in Sony. Enjoy your TV, and thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Major disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned this $3,400 display for barely 6 weeks. After the first 4 weeks of using it with no problems, it began having issues where the screen would be fully pinkish/orange. I only use this tv for gaming on my xbox x and I only play one game at that. I was using the 120Hz hdmi port with a new cable to match. After a couple days of rebooting the tv, it started just going black with no sound and red flashing LED's. I eventually switched to a different hdmi port (earc) and that worked for day before it continued to go black again. I had to schedule an in-home replacement and now have to wait over two weeks. Im grateful for that option from Geek Squad, however, I'm actually quite unsure that I even want this model anymore. Why replace it and risk getting another lemon? For $3,400 this thing should be state of the art, not something broken that I have to sit n look at while I wait for another one to be delivered. Massive fail on Sony's part, as Ive inquired about this issue with this model and was told that it has happened with many other units. Im actually debating just getting a refund instead. Note - Before becoming defective, the display did have impressive picture quality, which was why I bought it in the first place.
No, I would not recommend this to a friend Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a Sony. Enough said.....Now i have to add this to get the required number of characters.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buddy,
Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
Panel defects were bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does not package the TV well. The styrofoam sheeting left scratches and marks on a $5,000 TV!! Sony is usually known for quality so I’m dismayed. I’ll be switching to the LG brand since they know how to package a TV right.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bob123,
We regret to hear about the damage caused by the Styrofoam sheet in the packaging of our Sony TV. This is usually not the case with our TVs. Please allow us o help.
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Marco
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Worth it, no wonder it’s so highly rated for the last two years!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KentB, We're glad that you are enjoying your TV. Thank you for choosing Sony. Erin
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the TV. The reason I gave it 4 stars instead of 5 is it seems a little dark at night at some times. I understand there are settings to brighten it but the settings have to be turned all the way up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cackleberry10, we're glad you are enjoying your new TV. We appreciate your feedback regarding the brightness of your Sony unit. Thanks for choosing Sony. ~Earl
Team Sony!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been an HDTV snob for a while and I always chose Samsung because of the quality. But this Sony is incredible! OLED is so vibrant and this HDTV has a dedicated input for my Sonos Arc! Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Epop,
Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the vibrang picture quality and ARC of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David
Meets most expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met most expectations. Sound bar connection is complicated and no proper instructions given by.delivery folks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wpbracco32, Thank you for the great feedback! We're glad to hear that the Sony A95L met most of your expectations. We apologize for the complications you experienced with connecting your soundbar. To help you with the connection, please refer to this instructions on this link: https://www.sony.com/electronics/support/articles/00014997
We hope this helps resolve the issue. If you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thanks for choosing Sony! -Sam
Sound Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an open box, this was a mistake. Best buy does not take good care of their open box items, they delivered the TV with the box open, no bubble wrap, and it almost fell off the truck since the box was torn. The TV was missing all parts (remote, stand, and the bravia cam); while one expects some parts to be missing when buying an open box, but no remote---really! I bought the Sonos Arc Ultra to go with the TV, but the sound is messing up (it's gibberish) with the TV—it does not seem to be compatible with the TV. The Best Buy customer service is the worst ever; you cannot get ahold of anyone at the store unless you drive down to the store--this is absurd. Lastly, whatever you do, do not talk to Adam in TVs and audio...he is rude, unprofessional, and down right insulting.
I would recommend this to a friendRobert B
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sale person who helped me. Professional and very kind!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertB, Excellent service! We also appreciate your 5 Star rating. Thank you for choosing Sony. Erin
Sony A95L
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Song A95L I recommended those who wanna buy a TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, We're delighted to hear that you love your new TV. Thank you for choosing Sony. Erin
theres Bigger or cheaper or theres this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.theres cheaper and theres bigger but its kinda the best for what it is price wise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
You made the right choice with the Sony A95L! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Dead in under 2 years with no Sony support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for less than 2 years and it is no longer working. When powering on the tv it has 6 blinking red lights. I just spoke with Sony support and since the warranty is only 1 year they can't do anything other than advise me to take it to a local repair center. They wouldn't even provide a discount on purchasing a replacement tv. So a TV that I paid $2500 lasted 23 months and is now e-waste. Sony wouldn't even allow me to buy a replacement board to fix it myself
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS,
I understand that your XR65A95L is having issues with 6x red blinking lights. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab
Sony Social Support
Picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was advised that the screen picture color/brightness would adjust to the sun when shining on it. I don't find this to be the case so I only gave 4 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidC, thank you for taking the time writing us your honest review of your experience using the A95L OLED 4K UHD Smart Google TV. If the brightness does not automatically adjust, please try following the steps here:
https://www.sony.com/electronics/support/articles/00275317
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Sony Bravia 65"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Best looking TV on the market, IMO.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS,
Thank you for the purchase! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David