Customer Ratings & Reviews
- Model:
- XR65A95L
- SKU:
- 6553383
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the exceptional picture quality, brightness, and true black levels of the 65" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use. However, some customers have expressed concerns about its high price.
This summary was generated by AI based on customer reviews.
Sony tv .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tv. Everything is excellent on this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arabianknight, That's amazing! We're very happy to hear you like your new Sony A95L. Thanks for choosing Sony! -Sam
Samsung TV and Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a awesome job. Very happy with the two TV’s I purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatricaD, that's good to hear! We're glad you are happy with your purchase! Enjoy your new TV. Thanks for choosing Sony! ~Earl
Movies a great experience on this Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful 3D display and colors and brightness make the action appear real and it makes watching movies a great experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElenaS, Fantastic! We're very happy to hear that you like the immersive depth and lifelike picture quality with new Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony TV Assessment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A built in antenna is advertised and doesn't work. There is no owners manual describing all the features available. Picture is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamP,
Thanks for sharing your review and experience with the A95L. We're glad that you like the picture quality of the TV. Your feedback about the antenna and manual is greatly appreciated. Help guides and manuals are available on our support website. You may find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a95l/manuals
To enjoy local channels from an antenna, make sure to connect an antenna to the TV. Once connected, run "Auto Program" to scan for available channels:
1. On the supplied remote control, press the HOME button.
2. Select Settings.
3. Select Channels & Inputs.
3. Select Channels → Cable/Antenna
4. Make sure that Antenna is selected for Signal Type.
5. Select Auto Program.
Note:
-Auto Program may take a few minutes if there are many receivable channels.
-The channels that appear vary depending on your region, and the type and placement of your antenna.
-The FCC may direct your local broadcaster to change the frequencies they use. If you are having difficulty receiving channels, perform Auto-Program again.
Additional troubleshooting steps are also available on this link:
https://www.sony.com/electronics/support/articles/00023587
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00258411
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fantastic the install by Geek Squad was great no problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elberthowell, awesome! We're glad you like your new TV! Thanks for choosing Sony! ~Earl
Fantastic TV (best of the best)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen (coming from LG CX). Pairs well with my JBL Bar 9.1 and Nvidia shield with dolby vision and HDR support.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JournaL,
That's awesome! We're glad to hear that you like your new Sony television. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!
-David
MSC at bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy associate very knowledgeable & informative about product. made experience very good!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkC, That's amazing! We're really glad you're happy and satisfied with the great customer service, and exceptional picture quality of your new A95L OLED 4K Ultra HD Smart Google TV. It sounds like we hit the mark with the Sony A95L. Thank you for purchasing the 65" A95L and for choosing Sony! -Jess
A95L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great works beyond expectations. Searched for months to find the right tv and used youtube tv reviews
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OALKO,
You made the right choice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that the TV meet your expectations. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!
-David
Very Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was very poor. After owning the TV for approximately a year and a half, the TV died and showed 6 blinking lights. It turns out it needs and new power board and screen and can't be repaired. Neither Sony nor Best Buy will do anything to help me. Buyer Beware!
No, I would not recommend this to a friendLooking for Multi Screen or Screen Sizing?
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine in September 2023. I decided on this one, because it is suppose to have Multi screen and screen sizing (for gaming). All my TV's (4 currently) are Sony. Contacted Sony 4 times and still nothing. Could have saved my money and kept playing on my A80K or A90K TV's. Feel like I am being lied to. Definitely would put this under false advertising. Not a happy customer. Next time I check the competition.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RRTTX,
Thank you for the review and we do apologize for the inconvenience. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Wonderful TV when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was awesome when it worked but after around a month of owning it, the tv will not turn on. I contacted Sony support but have heard nothing back recently. There are 3 red lights that flash when trying to turn it on, hopefully a replacement comes soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DrewB,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you’re experiencing with your XR65A95L TV and for the delay in communication from Sony support. We understand how frustrating it is when a device stops working after a short time, especially one you were excited to use.
To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
On
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy wirh the TV and wirh the delivery guys from geek squad did a good job
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jamesG,
Thank you for the review and we're glad to hear that you're happy with your new Sony TV. Thank you for choosing Sony and enjoy your TV!
-David
SONY 65 BRAVIA XR - A95L - AFTER 10 MONTHS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good morning, my SONY 65 BRAVIA XR - A95L - AFTER 10 MONTHS FAILED! The motherboard went out NO EXTERNAL SOUND and this is a very common problem with this TV! I told SONY the TV was used very little hours and at $3000 when I purchased it for 10 months of use that $300 per month for cost of ownership! Sony agreed to give me one additional year warranty. No revision on the motherboard! 100% confident it will fail again…. I absolutely LOVE SONY but yhis a disappointment for a SONY MASTER SERIES TV…..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Alaska,
We're sorry to hear you're having trouble with your A95L, that's definitely not the experience we want you to have with a TV, especially one you love so much. We completely understand your frustration and why you'd be worried about this happening again.
We see that we've already extended your warranty for an additional year, which we hope provides some peace of mind. We take all customer feedback seriously and are actively working on improving our products. Your comments about the motherboard are valuable.
We're dedicated to making sure you're happy with your purchase and to providing high-quality products. We are here to help if you have any more questions or concerns.
We appreciate your loyalty to the Sony brand.
Sincerely,
Estefany
Commercials at max volume with not adj available
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video is dark compared to my Samsung. Doesn't look as good in a bright room. I noticed that the scale up to 4k is much better on my Samsung too. The thing that I hate most about this TV and why I gave it only 2 stars is that the commercial volume is at max volume and there is no way of turning this down or adjusting it. I find nowhere in the settings for such a configuration. I suspect, Sony gave me a beta version of the garbage goggle tv software. I have research and researched only to find nothing here.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulThomas1,
Thank you for choosing and purchasing our BRAVIA XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
The picture quality of the TV will depend in the source that you're playing. You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. You may try to improve the image quality by adjusting the Picture mode, Sharpness, and Resolution settings. Check this link for more details.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a95l/articles/00190409
We highly recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/oled-tvs-android-a95l-series/xr-65a95l/software/00299248
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A95L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job I will let my friends know to buy them to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
That's great! We're glad to hear that you like your new Sony television. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. We appreciate the recommendation and thank you for choosing Sony!
-David
Disapointing for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall photo quality is very good however i have had multiple issues with the tv turning back on after 20 seconds when i turn it off. Now im having sound issues where the sound actually studders. At first I thought it was the sound bar but I disconnected the sound bar and the tv has the same problem. I have owned. A few Sony tvs over the last 15 years and they have all been reliable. I am going to return this for a replacement and hopefully i just got a lemon.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mikemcg,
Thank you for choosing and purchasing our A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a95l/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A95L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Great TV before the main board failed at 7 months.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this new, expensive, high end TV, and I was very happy with it until the main board failed at 7 months. The TV simply shut itself off and it flashes the red led in groups of three flashes. I contacted Sony and they initiated a warranty repair. I was then notified by email that the main board will not be available for at least two weeks and that time is subject to change! I am trying to contact the Sony rep in charge of my case to see if they can expedite delivery of part or replace the TV. As of right now my new A95L is dead on my wall for at least two more weeks and I am very disappointed!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello JONATHAN,
Thank you for considering Sony products.
We regret to hear that the main board failed after just seven months and is currently unavailable. Additionally, we understand that the XR65A95L TV has shut itself off and is displaying a red LED light that flashes in groups of three. We sincerely apologize for any inconvenience caused by the repair process. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
In order to assist you more effectively with the repair process and keep you updated, please contact us at socialsupport@am.sony.com. We kindly ask that you include the following information in your email:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony A95L Only Latest 8 Months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my 65” Bravia XR A95L from Best Buy on 6 April 2024. The A95L stopped working in late December 2024. When it was working the A95L provided excellent picture quality. A top of the line TV should last more than 8 months. So far having no issues with Sony Returns folks. Will update when I finally get a replacement TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephCP,
Thank you for choosing and purchasing our XR A95L OLED 4K UHD Smart Google TV. We are sorry to hear what happened and we always appreciate customers who take time to give us their feedback. If you encounter any problems regarding with your replacement unit we're able to help out in any way.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV
We are sorry for the inconvenience and please let us know how the replacment goes.
Regards,
David
Horrible Synchronization with Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv ruined by horrible sound bar support. Completely unintuitive design and it breaks constantly forcing you to restart the entire System to get sound again. What a shame.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, EricJ.
We are very sorry to hear about the difficulties you are experiencing with your soundbar setup and the issues of constantly needing to restart your XR65A95L to restore audio. We completely understand how frustrating it is when a premium TV, which you otherwise enjoy, is hampered by connectivity and sound issues. That is certainly not the seamless, high-quality experience we aim to deliver.
We specifically design our BRAVIA televisions to work effortlessly with our full ecosystem of audio products, and it is disappointing to hear that the experience has been "unintuitive" and unreliable for you. Your feedback regarding the design and the required system restarts is extremely valuable, and we will certainly pass this on to our product and engineering teams for review and improvement.
We want you to fully enjoy your TV. We would encourage you to reach out to our dedicated product support team, as they may be able to offer specific, advanced troubleshooting steps or firmware solutions to resolve the intermittent sound issues you are encountering without requiring a full system restart.
You can find contact options here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you again for taking the time to share your honest experience.
Best regards,
Gus,
Sony Social Media Team
Was not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with this tv, unit would go blank for a few seconds at random times. This problem persisted even after a factory reset. Ultimately exchanged unit for a different model tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardD,
Thank you for the review and we're sorry to hear what happened with the TV. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a95l/articles/00028577
If the situation does not improve, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David