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Customer Ratings & Reviews

Your price for this item is $2,699.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 444 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the exceptional picture quality, brightness, and true black levels of the 65" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use. However, some customers have expressed concerns about its high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 444 reviews
  • Rated 2 out of 5 stars

    problems we have never had with a tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 problems after just a couple of months. The voice changes (goes away, doesn't match mouth speaking, or changes tone ). Also, sometimes the tv freezes when you turn it on. for both issues you need to shut the tv off and turn it back on

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaB, We are sorry to hear that you're having issues with your TV. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.

      Please try following the troubleshooting steps below to help fix the problem:

      The TV freezes or displays a blank screen: https://www.sony.com/electronics/support/articles/00141896
      The audio and video on my TV are out of sync or there's an audio delay: https://www.sony.com/electronics/support/articles/00026069


      I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:

      Name:
      BBY Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin sony-global

  • Rated 1 out of 5 stars

    Lemon Brand Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the this Sony Bravia XR A95L and it was dead right out of the box. Spoke with Sony and Geek Squad both said that there was no fix for it and to just return it. So after transporting it home, moving it into my house, unboxing it and setting everything up I had no picture when I powered it up. I had to completely repackage everything, move it again back to my truck and return it. I do have to say that Best Buy performed a totally hassle free return and were very helpful during the process. Does Sony not even test these prior to shipping them out? Evidently not! A $3500 top of their line TV. Shame on Sony. Sony wasted my time and energy without any consideration.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Normal?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but tv comes on again after you shut it off

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Netgear,

      Thank you for the review and we're sorry to hear what happened with your TV. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If that does not work, please email us at socialsupport@am.sony.com with the following details so we can help you out to resolve your issue.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Black levels, Brightness, Picture quality

    Rated 5 out of 5 stars

    King of the OLEDs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a movie buff, I'm always looking for the best possible way to watch my favorite films. And the Sony XR-65A95L 65" QD-OLED TV is the best TV I've ever used for watching movies. The picture quality is simply stunning. The QD-OLED panel delivers incredible brightness, contrast, and color accuracy. Black levels are perfect, so dark scenes are truly dark. And bright scenes are blindingly bright, without any loss of detail. The TV also has a number of features that make it ideal for watching movies, including: * **XR Cognitive Processor:** This processor uses artificial intelligence to analyze the content you are watching and optimize the picture settings accordingly. This ensures that you always get the best possible picture quality, no matter what type of movie you are watching. * **XR Triluminos Pro:** This technology produces a wider range of colors than traditional TVs. This results in more realistic and vibrant colors in movies. * **XR OLED Contrast Pro:** This technology delivers perfect black levels and infinite contrast. This is essential for watching movies, as it allows you to see all the detail in dark scenes. * **XR Motion Clarity:** This technology reduces motion blur and judder without introducing artifacts. This ensures that you always get a smooth and clear picture, even during fast-paced action scenes. In addition to the excellent picture quality, the Sony XR-65A95L also has excellent sound quality. The built-in speaker system produces clear and powerful sound, and it supports Dolby Atmos for a more immersive surround sound experience. Overall, the Sony XR-65A95L 65" QD-OLED TV is the best TV I've ever used for watching movies. It delivers stunning picture quality, excellent sound quality, and a wide range of features that make it ideal for movie buffs. **Here are some specific examples of how the Sony XR-65A95L has improved my movie-watching experience:** * In **The Batman**, I can now see all the fine details in the dark and gritty Gotham City streets. * In **Top Gun: Maverick**, the aerial action scenes are more immersive and breathtaking than ever before, thanks to the TV's stunning visuals and powerful sound system. * In **Dune**, the vast desert landscapes and intricate designs of the Arrakis sandworms are truly awe-inspiring, thanks to the TV's incredible brightness and contrast. If you're a serious movie buff, I highly recommend the Sony XR-65A95L 65" QD-OLED TV. It's the best TV on the market for watching movies, and it will take your movie-watching experience to the next level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigSony4KOLEDFan,

      Thank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with the TV. We're glad to hear that you like the picture quality and smart features of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    Return of Bravia Sony TV not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally mismanaged and wasted my time. Bravia Sony TV is not working after spending $5800 on the total purchase with sound bar

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ParthaM, We're sorry to hear about your TV. If you still have the unit, kindly let us know what the issue is. Our support team can help your resolve your concerns.

      you may also contact our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Hours of Operation
      Monday - Friday 9:00 am - 9:00 pm ET
      Saturday - Sunday 10:00 am - 8:00 pm ET

      Best regards,
      Craig Sony_US

  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swindled by the store. Requested help and a callback. Received neither. Did not come with promised components or accessories. Issues started immediately after warranty expired

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW,
      Thank you for reaching out and sharing your concern. We’re sorry to hear that this has been your experience, as it's certainly not what we aim for with our Sony BRAVIA TVs. To help resolve the issues you're encountering and enhance your viewing experience, we'd love to gather more details.
      Please email us at socialsupport@am.sony.com with the following information so we can better assist you:
      Name:
      Username:
      Model Number:
      Detailed Issue:
      Telephone Number:
      We look forward to helping you resolve this promptly. -Maria Sony_US

  • Pros mentioned:
    Black levels, Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony and Panasonic Televisions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is the best I have seen since LED televisions have come out. When we purchased our last television, LED televisions had been on the market for a few years. They did not stand a chance compared to the Panasonic Plasma television we purchased. The picture quality was horrible compared to a Plasma television. LED televisions have come a long way. We looked at several televisions. Samsung, LG and even lower-end televisions. Until looking at the Sony A95L, no other LED television compared in picture quality to our Panasonic Plasma television. We are totally happy and impressed with the Sony A95L OLED television. The color, black level contrast and detail have finally given us a reason to upgrade to an OLED Sony television. You cannot go wrong with this Sony television. I cannot say the same thing for Samsung, LG or other low-end televisions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OurSonyA95L,

      We appreciate the 5-star rating and we're glad to hear that you like the picture quality of your Sony TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 2 out of 5 stars

    Faulty tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continuing problems with reception being interrupted. May need to return this second tv. Not good

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD,

      Thank you for choosing and purchasing our XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. We need more details regarding your concern so we can provide accurate troubleshooting to resole your issue. In the meantime, power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If you're using antenna, actual signal strength may vary depending on a variety of factors including building structure, neighboring buildings and trees, weather, and the type of antenna used. Signal strength may be weak when using an indoor antenna or in hilly areas.

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A95L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    audio glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ever spent $3500 on a tv and had the audio continuously crackle? because i have

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JTTT,

      Thank you for choosing and purchasing our XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. We need more details regarding your concern. In the meantime, power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A95L

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A95L 65"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars but was leaning towards 4 stars. Not because it is a 4 star product or because of the picture. It has a tremendous picture and where it really shines is with an Ultra 4k bluray player. I don't have streaming or even internet in my home. So my primary viewing is Directv. I replaced a Panasonic plasma that I bought in 2009. Honestly the picture difference isn't huge. I was expecting a night and day difference but there wasn't. It's not that the QD-OLED isn't good but i guess the plasma is STILL that good. I don't regret the purchase because i was wanting an upgrade anyway. The picture with an Ultra 4K movie is amazing. The detail and clarity is great. The colors are amazing. I wasn't amazed like when you go from VHS to DVD however. Regular viewing on Directv is great too but not much more than my plasma. Where this unit is leaps and bounds better is the sound! Wow...i was amazed at how big the sound was without a soundbar. The bass can be felt which is why I'm amazed. The built in speakers are very loud. I was planning on a soundbar system but i may not now. Overall im satisfied with this TV but im honestly not sure if its worth the price. The LG G3 with a soundbar and sub would be about the same price as the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DARINnVA,

      Very nice! We're happy to hear that you like the 4K picture quality and price point of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Expensive but worth it if you want the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the A95L from the A80L. The main differences between the two are the A95L has better color, is brighter, and has better depth or 3d effect than the A80L. The A95L also comes pre-calibrated. I would say with the A80L you are getting 80-85% of what the A95L offers. If you simply want the best and don’t mind the price, then I highly recommend the A95L. If you want 80-85% of what the A95L does but for almost half the cost, then the A80L is my recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely blown away by this Television incredible performance. The picture quality is stunning, the sound is crystal clear, and the smart features make it a breeze to navigate through all my favorite streaming apps. The sleek design and slim bezels also add a touch of elegance to my living room. I couldn't be happier with my purchase and would highly recommend this Sony TV to anyone in the market for a top-of-the-line entertainment experience. Thank you, Best Buy, for offering such an amazing product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvertonH,

      That's very nice to hear! We're glad that you're happy with the picture and sound quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Best OLED so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several OLED TVs the past 8 years, this one is the best picture of any I've owned and seen in person. The picture gets really bright, colors are accurate. I wish I would've waited for the 77'', but I am very happy with the 65'' size. Everything about this TV feels premium.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elitistaxis, Thank you for upgrading to your new Sony A95L! We're so glad you like the exceptional brightness level, accurate colors, and overall picture quality of your new Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Really Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent TV. Color, clarity, and brightness are all exceptional. We purchased this TV because we wanted to eliminate cable, and go to all streaming service. We've been very pleased with the result. The Google TV app serves as a nice hub providing access to all our streaming applications, making navigation very easy. I can't speak to sound quality since we use a surround sound system, but it was easy to hook that up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethD,

      Thank you for the 5-star rating and we're glad to hear that you like the picture color quality and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY, No nonsense TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the A95L from Best Buy a month ago. TV works flawlessly. No buyer's remorse here. Very high tech. Read the owners manual. Install the updates. Worth every penny. OTA channels look stunning. Great sound from the TV.SONY has really done it this time. Thank you BEST BUY. I will be returning to upgrade my media room down stairs, soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OnlyASONY, we're glad you like your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of 65 in Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use wife and I enjoying immensely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyO, Thank you for the 5 stars! We're so glad that you and your wife are enjoying the great picture quality and ease of use of the Sony BRAVIA TV. Thank you for choosing Sony, and enjoy your viewing experience! - Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony A95

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely high quality picture. Clear sound. It’s quite the investment but overall would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BreannaB,

      Thank you for the purchase! We're happy to hear that you're enjoying the picture and sound quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy set up as well. Reads current system, making it easy to pick up cable network.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user828943,

      We appreciate the 5-star rating and we're glad to hear that you like the picture quality and easy setup function of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very sharp and clear. Streaming apps easy to load and access.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesT,

      Thank you for the 5-star rating and we're glad to hear that you like the clear picture quality, applications, and smart features of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Percect tv. This is rhe best if the best nothing less.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Cruizplyr! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US