Customer Ratings & Reviews
- Model:
- XR65A95L
- SKU:
- 6553383
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the exceptional picture quality, brightness, and true black levels of the 65" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use. However, some customers have expressed concerns about its high price.
This summary was generated by AI based on customer reviews.
Sony Bravia oled TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is incredible. Best Buys web page made it very easy to purchase. Their delivery service was fast and on time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulT, we're glad you like your new TV! Thanks for choosing Sony! ~Earl
Probably not worth the cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great TV , but probably not worth its high price. Color was skewed very red and required significant adjustment and calibration.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RandallT,
Thank you for the purchase The picture of the TV is fully adjustable under picture settings. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
-David
great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and product. meet all expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user426264,
We appreciate the 5-star rating and we're happy to hear that the TV meet your expectations. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David
Poor performance and poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spending this much on a tv and having to unplug it constantly while it is wall mounted so it would reboot and clear up glitches is pathetic. No way to get real service and the tv is only a month old. Sound doesn’t even match up with the mouths- new sound bar with tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ShelleyL,
Thank you for choosing and purchasing our BRAVIA XR A95L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
To isolate the issue, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/oled-tvs-android-a95l-series/xr-65a95l/software/00299248
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the XR65A95L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David