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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.7 out of 5 stars with 437 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the exceptional picture quality, brightness, and true black levels of the 65" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use. However, some customers have expressed concerns about its high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 437 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV We have ever owned. The picture is bright and clear and 4K HDR is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC,

      Awesome! We're glad to hear that you like the clear 4K picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is stunning! Picture and Sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalvadorG,

      That's great! We're glad to hear that you love the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and colors are great and sharp

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HibaH,

      We appreciate the 5-star rating and we're glad to hear that you like the clear picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    A95L and it's beauty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most beautiful Oled I have ever seen. It was well worth the money I didn't have to spend. Thank you Sony for this remarkable TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrenW,

      That's great! We're glad to hear that you like the OLED picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best TV I’ve Ever Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic image quality, intuitive operating system, and solid audio performance without additional speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi APMA, Great! We're thrilled to hear you like the fantastic image quality, intuitive OS, and solid overall performance of your Sony A95L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best technology and processor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV we can buy from quality and tech point of view

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarthikeyanG,

      Thank you for the purchase! We're glad to hear that you like the quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    TV is junk warranty service is just as bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my XR-65A95L 4 months and then the volume went out. Took almost a month to get parts and repaired (main board) It lasted 1 night and now the TV turns on and off at random. Sony customer service is the worst I have ever scene. Constant wait 24-48 hours for return call if you get one at all which was my case. Would not connect me to a manager. Currently I have been without a TV for over a month. Would NOT BUY anything from Sony ever ever again. Best Buy would not help me resolve through Sony and refuse to connect me to a manager as well. Done with Best Buy as well #SonyElectronics #SonyTV #Warranty #BestBuy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnM,

      Thank you for considering Sony products.

      We sincerely apologize for the frustration you've experienced with your XR-65A95L. We understand how disappointing it can be to encounter issues with your television, especially after waiting for repairs. Your feedback regarding our customer service is invaluable, and we take it very seriously.

      We want to ensure that your concerns are addressed properly. Please reach out to us directly via email at [email protected]. Our team is committed to resolving your issue as swiftly as possible and will do everything we can to assist you.

      To help us expedite your case, please include the following details in your email:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience as we work to resolve this for you. We look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 2 out of 5 stars

    Blocky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very “blocky”. Bummed out. I still think LG IIs better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisA,
      We're truly sorry to hear you're feeling disappointed with the picture on your A95L TV. That's definitely not the experience we want you to have. We understand your frustration and we appreciate you bringing this matter to our attention.

      We're committed to ensuring every customer experiences the full potential of their Sony television and we sincerely apologize that your experience hasn't fulfilled your expectations.

      Thanks for considering Sony products and for your feedback.
      Sincerely,
      Estefany Sony_US

  • Rated 1 out of 5 stars

    The screen is flawed due to poor manufacturing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my eye on the Sony A95L for a while, but every time I receive one, the screen is flawed due to poor manufacturing. After going through five units from Best Buy, each has had issues like scratches or imperfections from the poorly applied anti-glare coating. It's incredibly frustrating to invest in a premium TV only to find damage right out of the box. After months of trying, I’ve lost hope that I'll receive a flawless screen. This is unacceptable for a high-end product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, Thank you for your feedback regarding the Sony A95L. We sincerely apologize for the inconvenience and frustration you've experienced with the screen quality of the units you've received. This is certainly not the experience we want for our customers, especially with a premium product like the A95L.

      We take quality control very seriously and are committed to ensuring that our products meet the highest standards.

      May we contact you to help and get more information? If so, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Case ID:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Amazing picture and very good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this purchase. I am coming from a Samsung 4K LED that still looked good but the step up in picture quality from OLED and Sony's image processing is still amazing. I watch a lot of streaming shows in SDR and Sony makes them look great. That said, shows that stream in HDR are really next level. The brightness of some of the HDR elements almost hurts my eyes ... but in a good way. NFL season just started and opening games looked fantastic. I have the TV in a relatively bright room and the games just looked great. I wanted a TV with good sound so that I do not need to add a soundbar. This TV delivers. Dialogue is clear and easy to understand and the general sound quality is good and full. We are not big movie watchers and my wife likes to police the volume regardless. I am sure anyone looking for big sound will add a soundbar but just wanted to be clear for people like us that want to use the TV sound that this TV sounds great. I wall mounted this TV using HangSmart and that worked great. I love how clean it looks on the wall and I highly recommend HangSmart to anyone mounting a TV. I was using AppleTV with my Samsung but decided to try the built-in GoogleTV so that I could keep the mounting cleaner. So far, I am not missing the AppleTV. All of the services we use are available and the interface is smooth. The integration with YouTubeTV is obviously quite good and the search feature seems better than Apple's. The first TV I received had a single bright red pixel that was stuck on. BestBuy service was great and they delivered me a replacement right away. The second TV is perfect. Having this problem made me very happy that I decided to buy this from BestBuy and did not have to deal with an online return and shipping. One note. BraviaCAM seems useless. The only feature I am using is the one that adjusts the sound to where I am sitting. It might make a difference but hard to tell. There are no video chat apps available for this Bravia model so the camera offers no real value or function. Kind of weird since this is the only Sony TV that includes the camera but just thought it worth mentioning. I will probably just detach the camera at some point if this does not change.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkNH,

      Thank you for the purchase! We're glad to hear that you're happy with your purchase. Your feedback is greatly appreciated. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Magnificent Sony OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My A95L was a replacement for the 2019 A9G under extended warranty through Best Buy. This all happened the middle of August so I've had it for several weeks. I had never seen one prior to it being delivered and set up. All I can say is I was totally shocked at the magnificent picture quality. It jumps all over my A9G which I thought was excellent up until now. I use it for DirecTV and other streaming services. They all look better than anything I've seen before. Even my Panasonic 9000 Blu-ray player looks better. Everyone who has come over here and seen the television are just amazed at the picture quality. I feel the sound is very good without a sound system - though I do have one. I don't use the sound system unless I'm going to use the Blu-ray player or action movies. I don't feel regular TV programs warrants me turning it all on. The A95L it's just fine for me without it. It's bright enough for me and after it's been on for a while you can walk by the screen and you don't feel a lot of heat coming from it as did the A9G. It comes with a camera that's installed on the top of the TV which I have no use for so that has been removed. I don't do video chat and I see no reason to do it on the TV either but that's me. Lastly I only buy Sony because I feel the flesh tones and colors on their televisions are the best of all to my eyes. Go ahead and buy this television you won't regret it for 1 minute. I might add that the $800 for a 5-year warranty was worth it as I now have a brand new television. There was no arguing over the warranty, The geek squad was wonderful, Best Buy backed the warranty and there you have it. Buy your electronics from Best buy and get a warranty. If you ever have to make a claim you'll be glad you did.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate your detailed feedback dspin. We're also glad that you are enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best OLED on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Samsung, LG, and Sony OLEDs. The Samsung had horrible motion handling no matter the settings. The LG has noticeable green tint. The Sony is AMAZING. Its a 2023 model, but still the best in 2025. Upscaling is unreal. Motion is smooth. Colors are punchy, bright, and accurate. Works well in a bright living room. Minimal glare. The Google TV OS is nice. Remote is much better than the other brands. My only complaint is that there are only 2 2.1 HDMI ports, and 2 2.0 ports. Its not important for me as we just have a Switch 2 and soundbar. Other than that, this TV is miles better than the Samsung and LG.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonD! Thank you so much for taking the time to share such detailed and enthusiastic feedback.
      It's a truly pleasure to hear that the XR-65A95L has so clearly impressed you and secured its spot as the best TV for your home, even in 2025!

      Regarding the HDMI ports, we appreciate the honest note about the configuration; that kind of feedback is valuable for our product planning teams. We are glad, however, that the two HDMI 2.1 ports fulfill your current needs for your Switch 2 and soundbar.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Brightness, Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Beautiful product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the single best tv you can buy. The picture quality is so impressive it just blows away the competition. Combined with a Sony receiver, it really is a one two punch. I thought the Bravia cam would be kind of a dumb addon, but since it came with the TV, I hooked it up and was surprised at how well it adjusted the panel based on ambient lighting. One of my biggest concerns going with this TV was going to be brightness and with the Bravia cam’s ability to provide ambient light data, I have to say I’m thoroughly impressed as to how well the tv manages in all lighting conditions, not just the pitch black room oleds traditionally shine in. We haven’t played with video calling or any of those other camera features. Gesture control is quite handy. I’m still waiting on a high quality 3.5mm cable to try out S-Center Sync, but given the configuration of my space I have every estimation it’ll work out better than where I’m currently forced to put my center channel. Overall I’m in love with this TV and would highly recommend it to anyone in the market for a truly high quality viewing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mjm4273,

      Thank you for the purchase! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture great. Software, not so much yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture - as expected. Being a new TV I expected some hiccups. And there are issues, particularly with the software. Every once in a while the TV needs to be restarted because the HDMI inputs don't work ("No signal"). Restarts also needed for some other flakiness. Unlike our previous 7-year-old Bravia, this one has lip synch problems. Could use more HDMI inputs. The Anrdoid screen seems dark and moving across the screen to different sections and apps seems sluggish.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDjd,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. Your feedback is greatly appreciated. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    No notes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for the ps5 and even great with 1080p apple tv. Smooth motion, great colors, and perfect brightness

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      That's excellent feedback! We are delighted to hear that you are enjoying the stunning picture quality, smooth motion, and perfect brightness of your BRAVIA XR A95L OLED, especially when paired with your PS5 and Apple TV.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy to use. I’ve owned a lot of TVs and this is probably the best one I’ve ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobS,

      That's fantastic feedback! We are delighted to hear you find the BRAVIA XR A95L OLED offers a great picture and is easy to use, making it the best TV you've ever owned. We appreciate you choosing Sony for your premium viewing experience!


      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Would buy again, not perfect though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very good, my reference is coming from an LG C8.. I do find the A95L VERY ‘yellow’ in Dolby vision, you can tell you’re in Dolby Vision because even the (what should be white) overlays on screen tint yellow. But the picture quality generally is really good, even upscaled content; although I think the other thing is I have moved from 55” to 65” so perhaps I notice the ppi difference a little. I am NOT a fan of the Google TV OS, but that’s easily remedied with an AppleTV 4K box. The included remote is lovely, I really value that and would say it’s the best remote I’ve ever encountered bundled with a TV. I can’t comment on the sound as I use a full Sonos setup, but setting that up to eARC was a breeze. I did find that you have to manually switch on 4K @120hz for gaming through the settings so don’t forget that; this is the first TV I’ve had that gives a full sweep of green compatibility ticks for all visual functionality on an Xbox series X! Overall, I am very impressed with this display for the price and would definitely buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanUK,

      Thanks for the great feedback on your A95L!

      We're thrilled to hear that you're enjoying the picture quality and that you find the remote to be the best you've ever used!

      We're glad to know your Sonos setup was easy and that the TV offers "full sweep of green compatibility ticks" for your Xbox Series X—and thanks for the 4K@120Hz tip!

      Your feedback regarding the Dolby Vision 'yellow' tint is incredibly valuable to us. If you would like to explore this situation further and clarify any concern, please don't hesitate to reach out to our Sony support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv.

      Thanks again for this fantastic review, we really feel satisfied to learn you would definitely buy again. Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XR-65A95L QD-OLED TV is a standout performer, delivering exceptional picture quality with vibrant colors, deep blacks, and impressive HDR brightness thanks to its second-generation QD-OLED panel and Cognitive Processor XR. Its sleek design, with adjustable blade feet, complements its premium build, though the wide stand may require a larger surface. The TV excels in mixed usage, offering low input lag (16.3ms at 4K/60Hz, 7.9ms at 120Hz) and gaming features like VRR and ALLM, with Dolby Vision 4K/120Hz support via a future firmware update. The Google TV interface is user-friendly but lacks some UK-specific apps like Freeview Play. Its Acoustic Surface Audio provides robust sound, though it’s slightly thinner compared to competitors like the LG G4. Priced at around £2,799/$2,999, it’s expensive but offers unmatched visual clarity and motion handling for cinephiles and gamers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GeraltOfRivia,

      Thank you for choosing Sony!

      It's truly a pleasure to hear your positive feedback about the XR65A95L TV! We're glad you appreciate its exceptional picture quality and vibrant colors, as well as the sleek design and gaming features. Your insights on the user-friendly Google TV interface and Acoustic Surface Audio are also invaluable. Thank you for sharing your thoughts; we hope you continue to enjoy your viewing experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony XR65A95L, the TV to Get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 65A95k to a 65 A95L. The K model was great but as reviews indicated was not as bright as it could be. The L model was much brighter and worth the price difference. I have never seen a TV with such incredible performance. I found some 4K input and sat for hours just looking at landscapes and animals. The number of apps available on the L model are fewer than the K but I hope that Sony will add more with future s/w updates. I was disappointed that there was no ZOOM app for the L. The K had one and it was a great use for the Bravia-Cam. The setup was easy even though it took a little time to get my Denon AVR S970H and the Sony TV volume levels to a good working range. Sony has put a number of features to protect the unit from burn-in. I have operated the TV for over 250 hours with no sign of burn-in. I am using the TV speakers as the center channel of my Dolby 5.1 system with good results. The TV speakers are some of the best I have ever heard and I could be happy without using an amplifier system. The HDMI/arc connections work well allowing the TV, cable box and amplifier to work seamlessly together. The TV remote is small but full function even without an numeric keys. It could be a little bigger as it gets lost in the couch cushions easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldS,

      That's a very nice upgrade! Thank you for the 5-star rating and we're glad to hear that you like the 4K picture quality and apps of the TV. Your inputs are much appreciated. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Bravia 65 XR A95L OLED MASTER SERIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up , Excellent picture quality in all watching modes. Sound bar hooks up easily with the Sync mode to use the TV speaker as your center speaker. Clear voice quality. Contrast and Brightness are very good. Slightly over priced but well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shoedog,

      That's fantastic to hear! We're thrilled you're enjoying the easy setup, excellent picture quality in all modes, and seamless soundbar integration with your A95L TV.

      We appreciate your honest feedback on the price, and we're delighted to know you feel it's well worth it for the premium experience, especially the clear voice quality and impressive contrast/brightness.

      Thank you for choosing Sony!
      -Eliab Sony_US

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