Customer Ratings & Reviews
- Model:
- XR65X93L
- |
- SKU:
- 6543517
Customer reviews
Rating 4.8 out of 5 stars with 395 reviews
(395 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality, brightness, and ease of use of the 65" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023). Many appreciate the mini-LED technology and excellent black levels, resulting in a great viewing experience from various angles. However, some users find the remote control less than ideal and the TV's weight a significant factor. A few also noted minor issues with blooming and reflections.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture quality. one of the best buy for the year
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leok, Awesome! Choosing this TV will definitely be worth it! Thank you for taking the time to write such a superb review of your experience with your X93L Mini LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the wonderful features, especially the incredible picture quality and overall performance of this TV. It's good to know you're having an enjoyable watching experience too. See ultimate contrast from thousands of Mini LEDs and billions of accurate colors controlled by the intelligent Cognitive Processor XR. Immersive with pictures full of sparkling brilliance and deep blacks. Sony’s precision control and Mini LED powered by Cognitive Processor XR™️ puts you right in the scene. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for purchasing the 65" X93L and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear images. I love it. Excellent picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanG, Thank you so much for giving the product a perfect rating! It's really amazing to hear you are pleased with the overall performance and incredible picture quality of your X93L Sony Mini LED TV! You’re now able to enjoy immersive, engaging cinematic experience in your home. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv!!! The quality of Sony is incredible and the truth is that I met a Best Bay specialist who knew a lot about televisions and it was she who made me decide to buy it! she is a good salesperson
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanB,
Thank you for the purchase! We're glad to hear that you like the quality of the TV and had a great experience with our customer service. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Sony tvs for the win
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent, sound is clear price is great
I would recommend this to a friendRated 5 out of 5 stars
SonyTV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I’ve brought all my life. Sony is the GOAT
I would recommend this to a friend- Cons mentioned:Reflection
Rated 5 out of 5 stars
Good tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good opposite my bay window. Dissapates reflection
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardR, Great! Thank you for the 5-star rating! Its wonderful to hear your purchase went well and you are having an enjoyable watching experience with this TV from any angle. We always strive to deliver the best picture quality with our TVs. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for sharing your awesome feedback and for your purchase! -Jess
- Pros mentioned:Mini led
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an OLED and the sales girl told me this was better. It’s very good but not the same as an OLED
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mimsy,
Thank you for the purchase! We're glad to hear that you like you new Sony TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! And, the service that we received was outstanding. The salesman was knowledgeable, friendly and patient as my son made his decision as this was not the TV that we went in to get. But, he is very happy with his purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaribStarVI,
Thank you for the purchase! We're glad to hear that you had a great experience with our customer service. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony!
-David
- Pros mentioned:Mini led
Rated 2 out of 5 stars
Broken Open Box item.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited to pick up this highly rated Mini Lef TV from best buy, it was listed in excellent open box condition and was supposedly tested out. To my surprise, i unboxed the heavy TV, only to find out that the screws for the stand were missing, ok fine. And THEN, i turned on the TV, try to get through the bravia menu, and it would promptly shut down the entire tv, with glitches and screen lines throughout the screen. I was thorougly disappointed with Best Buys mishandling of this TV. It should have never been on the floor, and should have thrown out. Sigh. I will never buy anything off the floor from Best Buy ever again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jais, we're sorry to hear about your experience with your purchase and the issue you have with your Sony unit. You may coordinate with your dealer regarding the missing parts of the TV and make sure you check thoroughly the shipping box. Please isolate the picture issue by following this link:
https://www.sony.com/electronics/support/articles/00032635
May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the X93L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
~Earl
Rated 4 out of 5 stars
Great image
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great image from all angles. I am happy I added a sound bar for the volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraS,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the picture quality of the TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features. Picture looks great! Speakers are better than most tvs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulA,
Very nice! We're glad to hear that you like the picture quality and smart features of the TV. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
best tv I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always had glare issues with TVs in our living room but not anymore! The mini LED display has fantastic colors and blacks as good as any oled I've seen. Fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techGoose,
That's great! We're glad to hear that you like your new Sony TV for your living room. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Discrimination against elderly/hearing impaired.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself has a great picture and works well. My only major problem is this. My 88 year old mother lives with me and is nearly deaf. For many years, we have used a Sharper Image set of TV earphones for her so she can turn up the volume to the level where she can hear it, and I do not have to listen to it that loudly. This device needs an earphone jack on the TV (or at least a right and left audio out plug). This new TV I just bought does not have either of those connections, I guess because those are "old fashioned" and not technically advanced enough. The GEEK squad installer figured out by how to have my mother's TV earphones work by using the optical connection. But when that is in use, I cannot listen using the expensive sound bar I just bought to go with the TV. I have to listen only with the TV speakers. Why can't SONY just have left the earphone jack????
No, I would not recommend this to a friend Rated 5 out of 5 stars
It’s gooder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. It’s awesome for games, movies and anime. Don’t know what the speakers sound like since I use a soundbar. Haven’t had to mess with settings much either. Great right out of the box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reaper2400,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the TV for your gaming and movie watching experience. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall service and product are very satisfactory. Emails from Best Buy somewhat confusing as they implied more service than provided. Delivery was limited to placing the box put prep email for delivery implied more service by telling me to have internet information ready at delivery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarvinF, That's nice! We're really glad you are overall happy and satisfied with the great customer service, features and capabilities of your new X93L Mini LED 4K Ultra HD Smart Google TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for purchasing the 65" X93L and for choosing Sony! -Jess
- Cons mentioned:Weight
Rated 4 out of 5 stars
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A heavy unit, for valid reasons with its lumescence…but heavy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackM,
Thank you for the review and we're glad to hear that you're happy with the TV. Your feedback regarding the weight of the TV is greatly appreciated. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. It is very sturdy. Picture color are warm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Archi, Thank you for the awesome feedback! We really love to hear you are enjoying the outstanding picture quality of your new X93L Mini LED 4K Ultra HD Google TV. The X93L is a great choice for an upgrade. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you so much for choosing Sony! -Jess
- Cons mentioned:Blooming
Rated 3 out of 5 stars
Ok, just not OLED
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's a fine LCD TV, but it just can't match OLED. I tried tweaking the settings as much as possible, but the blacks were still only dark gray, and blooming annoyed me. I returned it for an LG C3. Better in every way.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PURSHASE. EXCELLENT TV. I WOULD RECOMEND THIS ITEM TO ANYONE. THE BEST TV I HAVE HAD IN MY ENTIRE LIFE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oculus,
Thank you for the purchase and we're happy to hear that you like your new Sony TV. We appreciate the recommendation and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions for attaching this to a sound were non-existent. An option to unpack large items and place them would be very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanR,
Thank you for the purchase! Your feedback is greatly appreciated. We have it posted in our Sony support website on how to propery setup the TV. Scroll down and go to manuals & sarranty
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x93l
Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony!
-David





























