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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.8 out of 5 stars with 395 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the superb picture quality, brightness, and ease of use of the 65" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023). Many appreciate the mini-LED technology and excellent black levels, resulting in a great viewing experience from various angles. However, some users find the remote control less than ideal and the TV's weight a significant factor. A few also noted minor issues with blooming and reflections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 395 reviews
  • Rated 5 out of 5 stars

    Richard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What awesome tv and the bestbuy in Boise Idaho there customer service is top notch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardL,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love My Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony Bravia Sharpness and Contrast! and Colors!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeK, Your review made our day! We are thrilled to hear that you love everything about your new Sony BRAVIA TV and it delivers rich colors and crystal-clear picture quality. At Sony we strive to put forward the best possible products for our customers. Good to know that your investment is worth it. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Solid Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good tv. Got it to replace my x90j that went out after only 4 years. Im pleased with the quality. Overall, I stick with Bravia because I like the Android platform

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoeH,
      Great! Thanks for staying with Sony and we're glad that you are pleased with the overall quality of your new Sony TV and other features like the Android OS. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's advice on purchasing a TV was priceless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lawrence,

      Thank you for the purchase! We're glad to hear that you like your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love this TV picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item exceeded my expectations. The 4K processing is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertP,

      Very nice! Its good to know that you're happy with your purhcase and the TV is living up to your expectations. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love this Tv!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was unsure if I wanted this TV but I am so glad I bought it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diggler,

      You made the right choice! Thank you for the 5-star rating and we're glad to hear that you love your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best TV I have ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, setup and performance meets or exceeds my expectations. well done Sony and Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesM, Thank you so much for giving the product a perfect rating! We're happy to hear you feel this is the best TV that you've ever owned and you like the amazing picture quality and smart Google TV features of your X93L. Glad to know it meets your needs and exceeded your expectations. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you so much for commending Sony! Enjoy your new TV! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV buy/install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent in store customer care. Excellent Geek Squad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Printepaper,

      Very nice! We're glad to hear that you had a great experience with our customer service. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    You gotta get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I ever bought all my other TV'S are Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BashirS,

      Awesome! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Rated 4 out of 5 stars

    Provide TV with All Current Updates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with the TV is I just purchased the item, it already alerted me that the software needed to be updated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DukeH,

      Thank you for the review and we're sorry for the inconvenience. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Awesome Sony Mini Led Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane value and quality. Highly recommended! Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigRalph13,

      Thank you for the 5-star rating and we're glad to hear that you like the quality of the speaker. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    dtf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except for background is blurry. If there is a group of people the front person looks great but the ones behind look very blurry!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanF,

      Awesome! We're glad to hear that you like the television. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Your product is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good system good price good deal for my business

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatchareeP,

      Very nice! We're glad to hear that you like the quality and price point of the TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great shopping experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!!!! Best buy is easy to buy online. Plus they offer free delivery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MosesR, That's brilliant! Thank you for giving the product a perfect rating and for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you love the overall features of this TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony quality excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choices at Best Buy sales service and geek squad outstanding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuzanneS, That's fantastic! Glad to hear everything has been taken care of. We're really delighted you're happy and satisfied with the superb smart Google TV features and excellent picture quality of your new X93L TV. We always strive to deliver the best picture quality with our TVs. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for sharing such a wonderful shopping experience and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, It works great in my room and I am very pleased with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oscar, You made the right choice with this TV! We're glad that your investment is worth it! It is amazing to hear you're having an enjoyable watching experience with your new X93L Mini LED 4K Ultra HD Smart Google TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for purchasing the 65" X93L and for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Bad unit returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but lacking more details on color and picture frames delays with complete screen off issue on video charges.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MTRN,

      Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv. The installers did an excellent job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janice, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your brand new X93L Mini LED 4K Ultra HD Smart Google TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for leaving us such a wonderful review of your 65" X93L and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    tv in living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV but it would have been helpful to get some meaningful printed use instructions with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS,

      We're glad to hear that you like the TV for your living room. All manuals and operating instructions are available on our Sony support website.

      https://www.sony.com/electronics/support

      Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony TV just for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, a lil expensive, but all around very sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewP, Thanks for the feedback. We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US