Customer Ratings & Reviews
- Model:
- XR65X93L
- SKU:
- 6543517
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the superb picture quality, brightness, and ease of use of the 65" Class BRAVIA XR X93L Mini-LED 4K UHD Smart Google TV (2023). Many appreciate the mini-LED technology and excellent black levels, resulting in a great viewing experience from various angles. However, some users find the remote control less than ideal and the TV's weight a significant factor. A few also noted minor issues with blooming and reflections.
This summary was generated by AI based on customer reviews.
Not Blown Away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice TV, although i expected a better experience for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelG,
Thank you for the review and we're glad to hear that you like the price point of the TV. Your feedback is greatly appreciated. We appreciate the review and thank you for choosing Sony!
-David
Selected over Oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected as compared to my previous samsung set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JFT436,
Thank you for the review. We are very sorry to hear your speaker did not live up to your expectations. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Major disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a loyal customer of. Loyal to Sony tv for 20 plus years.Disappointed in the sharpness of color with this model. Alot of hype about mini LED. My 10yr old Sony has a much better quailty picture.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vinny,
Thank you for the review and we do apologize for the inconvenience. The picture quality will depend in the source that you're playing. The picture settings of the TV is fully adjustable depending in your preference. The Picture settings allow a wide array of color, contrast, motion settings, and brightness changes that can improve the viewed content on your TV.
https://www.sony.com/electronics/support/articles/00190409
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony and your continued support is greatly appreciated.
-David
Buggy, no real fix offered from Sony Support.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a tv that you need to unplug every few days to watch, this is the one for you. Sony’s troubleshooting team has me do just that every time I get a blank screen with sound. This happens often, and that is their remedy. I’m very very disappointed. I’m certain I received a lemon.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LetDownBySony,
Thank you for choosing and purchasing our X93L Mini-LED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. We highly recommend updating the software of your TV. A firmware update improves the functionality and features of your TV. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/lcd-tvs-android-x93l-series/xr-65x93l/software/00294706
For us to better assist you, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X93L We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Cons mentioned:Blooming
Overrated, Stay away!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay far away from this TV. For a premium product it is extremely overrated. The level of blooming on this TV is extraordinarily sad. I will never, ever buy a Sony again. Even contacted Sony support and they are giving me no support to fix.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bossman,
Thank you for bringing this to our attention, and we are really sorry for the inconvenience. It is unfortunate to hear that you are having a picture with your XR65X93L. This is certainly not the experience we wanted you to have. We want to make sure you’re taken care of and help check on your TV. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case Number:
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Great Product but Sketchy Price Match Policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did not honor price match guarantee and you cannot speak to anyone, the salesperson or the manager, at the Hickory NC location.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidK,
We're sorry to learn about your shopping experience. To best assist you with your concern about Price Match Policy, please contact your dealer or Best Buy.
Despite your concerns, we're happy that you are overall enjoying the features and performance of this great TV. Rediscover your favorite content with impressive Mini LED contrast and brightness, powered by the intelligent Cognitive Processor XR™. Thousands of Mini LEDs, pricelessly controlled by XR Backlight Master Drive, deliver a picture full of vibrant colors and detailed shadows, perfect for any room. Experience immersive, expansive sound with integrated sound poisoning speakers matching what you hear with what you see on screen. Thank you for choosing Sony! -Jess
It was great until it wasnt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV display/motherboard died after 1 year and 4 months of ownership. When it worked, it was great. Unfortunately, this seems to be a common issue with Sony TVs. Might have to go back to Samsung.
No, I would not recommend this to a friendThank-you Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working after 4 days. Returned to Best Buy
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarD,
Thank you for the review and it is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Never again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all. Constantly gets frozen and disconnected from wi-fi
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AnastasiaS, we're sorry to hear that you have issues with your Sony unit. We will do our best to help you out. Please make your TV's software is updated to the latest version. This can resolve many issues including connectivity problems:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x93l/downloads
•Restart your TV using the supplied remote control by pressing and holding the POWER button until 'Power off' appears on the screen, then press and hold the POWER button again until a menu appears and select 'Restart'.
•Disconnect the power to your modem/router for at least one minute, then reconnect power and wait for your modem/router to complete its connection to the internet.
•Please make sure that the router is placed near your TV and there are no walls or other wireless devices causing interference. The distance should ideally be no more than 25 feet.
Please check this link for more details:
https://www.sony.com/electronics/support/articles/00184183?utm_source
•Clear Data and Cache of the App:
-Press the HOME button and select Settings.
-Navigate to Apps → See all apps, select the problematic application.
-Select Clear data, then OK.
-Select Clear cache, then OK.
•Install Pending Updates:
-Press the HOME button on your remote control.
-Scroll down to Apps and select Google Play Store.
-Go to My Apps and install any pending updates.
-After updating the apps, press and hold the power button for 5 seconds to reboot the TV, then test the streaming apps.
Please check this link for more details:
https://www.sony.com/electronics/support/articles/00141896?utm_source
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X93L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Earl
Bestbuy broke it before i could pick it up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv would bave been great but best buy broke it when it it sat in the back for seven days while i was on a work trip
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Weight
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little nervous about spending so much money for a new TV. I've had good luck with Sony in the past and decided to go for it. I stopped at a Best Buy and the guy working the floor was really knowledgeable about it. He told me that the up-converting of the Sony is really good. I believed him when he showed me some sample 1080P content. It looked fantastic. We had the TV delivered and it's been great in every respect so far. The picture is nice and bright even in a south facing room. The sound quality is much better than I thought it would be and for our uses we don't need a soundbar or receiver. 1080P content up-converted looks fantastic. We don't do much real 4K content, but the sample channels that we have look good. The 4K channel we've seen is better than the upconverted stuff, but not as much as I would have expected. The TV is heavy and putting the stand on it was a bit of a struggle. We had to buy a new piece of furniture to support it, but so far I love it and would recommend it to my friends. We also bought the extended Geek Squad support in case anything goes wrong in the future. That's what the final piece that convinced me to buy it from Best Buy instead of someone else. Great peace of mind.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user965018,
You made the right choice! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Brightness, Picture quality
Room full of light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After taking care of my neighbors house watching TV on their 65” LG C3 series TV. I decided it was time to replace my 7 year old TLC 55” TV After hours of research, I decided on the Sony XR65-XL93L for my needs. I live in a older house with many large windows and only light filtering shades. The TV screen faces West so lots of natural light from the windows during the day. There is a 5’x7’ window 12’ from the face of the screen. My Neighbor with the LG has similar family room environment that I have. The Sony handles the lighting and glare issues much better than the LG. I do prefer the LG C3 better in a room with controlled darkish ambient light. It’s not a huge difference but the LG is better in a darker room The Sony has a beautiful picture and is really nice for my needs. Note: I’m basing this on Cinema Mode with Max brightness. I turn the brightness down at night time. I Don’t want give the impression this TV is a miracle TV and you will not see any reflections. Because you will. It’s just much better the my previous TVs and the LG OLED C3 in my environment. One last thing. I have no idea how the speakers sound. I use a quality Yamaha sound bar and never have listened to the TV speakers so I gave it 5 stars as not to knock the TVs rating down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user460103,
Thank you for the purchase and we're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Black levels, Picture quality
Great Image quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The images are really defined and the contrast are great. Even the darker scene are really visible. + the TV has a beautiful metal finish on the side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreaB,
That's great! We're glad you like the picture quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Help needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do a lot of gaming any one have any good settings to go off of for ps5 gaming i had oled tv was a blast but burn in happen so switch trying to get it to look oled some what im more in a dark room very little light thx
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nops5,
Thank you for the purchase! We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Brightness, Picture quality
Loving it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and brightness in a well lit room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP,
Very nice! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Brightness, Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Not a matt screen. Bright enough picture to make most reflections unpotable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rod3,
Thank you for the review! We're glad that you like the picture quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Picture quality
Can’t go wrong with this tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, performed as expected. Easy to setup and picture adjustments. Quality build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeA,
Awesome! We're glad to hear that you like the build quality and easy setup function of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Money well spent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent processor, excellent picture.Spend the entry fee on this and you get so much more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cray,
Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Brightness
Outdoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, used it outdoors during a watch party and the picture brightness was perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user501844,
That's very nice to hear! We're glad that you like the picture quality and brightness of the TV. We appreciate the 5-star rating and thank you for supporting Sony!
-David
- Pros mentioned:Picture quality
SONY is the best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous TV! Beyond my expectations. The picture is something I look forward to viewing for the next decade. Great technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenKiki,
We appreciate the 5-star rating and we're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David