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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 464 reviews
  • Rated 5 out of 5 stars

    Excellent TV for sports and movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV if you watch alot of sports and movies. The auto-dimming feature is nice for a room with alot of windows and the user interface is simple. Add to the fact there are 4 "hot keys" for popular streaming services and I would highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rydevs, we're glad you are enjoying our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for the 5-star review and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    my X95J TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I purchased has clear bright beautiful color quality. I saw this TV at Best Buy on 2/7/2022. I had no plans to buy a TV on that day. It was Super Bowl week and I had not realized a sale was going on. The timing seemed right. So, I made the purchase. Very happy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pella, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best salesman ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You couldn't ask for a better salesman. Braxton is extremely knowledge, friendly, helpful and patient. Thank you, Braxton. I love my TV. Ann Thompson

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnT, Choosing this TV will definitely be worth it! We're extremely glad about your experience with Best Buy. We're also delighted to hear you love your new Bravia TV and you're enjoying its superb features and overall performance. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for purchasing the 65" X95J and for choosing Sony! -Jess Sony_US

  • Rated 2 out of 5 stars

    Maybe just my sample

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with flashlighting/bright spot on the one I got. It had pretty good motion handling and movies looked awesome. However over the air hd channels were not great and I have a dedicated rooftop antenna.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good mid range tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s getting 3 stars because as it is the best bet for a LED this year because samsung’s banding in there screens is horrendous and there screen Quality control is a joke samsung does still seem to have more futures and options, one of the biggest things samsung has is judder/stutter control for games sony doesn’t so much ps3 some of the games has allot of stutter because there’s no settings to turn on, also the QN90A has around 730 dimming zones while X95J has 60, that’s just sony being lazy, just little bit of clouding in dark areas to because of the X-angle view which will naturally do that, but ya i’ve tried maybe 10-20 tvs this year because screen Quality control was just utter junk from all brands, i just couldn’t stand samsung’s banding in the screen just big gray lines like how can you put a tv in the market like that? makes no sense, so i figured to stick with sony this year maybe i’ll upgrade next year if there better with samsung, but seems sony has the cleanest panels so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi codyallen113, You've made and excellent choice! Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brilliant color. Easy to use.brilliant color. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mikes, we're glad you like the ease of setup and picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Don't be in a hurry to watch TV.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful, once the TV turns on, which could take anywhere from 1 to 15 minutes. Numerous calls to Sony support did not fix the problem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with the tv setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a number of times to get my sound bar synced to the tv remote and can't get it attached. Also i can't get the sony headphones to work without the main sound going off. For a $2,000 tv i didn't think I would have these problems. Also on the initial setup with Best Buy it wasn't any better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonysetup, thank you for choosing and purchasing our product. We're sorry to hear that you have issues with your SONY unit. Make sure to turn on the BRAVIA sync and the CEC function of your sound bar. For connecting your sounbar to the TV, you may follow this link:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90j/articles/00014997

      To get sound from your TV speakers and headphones at the same time

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90j/articles/00049501

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael of your sales along with Chase and Tyler that handled installation were found to be professional and helpful throughout the transaction and during start-up of the system. Great JOB!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DDHOUSTON, we're glad you had a great experience with your new purchase! We hope you are enjoying your new TV! With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and what an upgrade from my 15 year old Sony... and the best part I did not have to cut my entertainment center, the legs on the side makes this TV fit in the space, great idea....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trump, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent Except that the remote is NOT backlit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and I agree with most every review I have read so far here. With the HUGE exception that the remote is not backlit. Come on Sony, throw us a backlit remote for at least the X95J models!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kpjimmy, We are glad that you like enjoying the TV performance. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Our X95J comes with a standard remote control only. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    The geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV and hooked it up for me as well as mounting it on my wall. The gentleman that came to my house was professional and informative and the whole process was seamless. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carleeta, we're glad you had a great experience installing your new TV. We hope you like our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Over the Top on Everything!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Sonos sound system and 2 TV from Samsung. Designer came to house, great ideas, super nice!! Installers great!! Could not be happier. Perfect pricing, great product, excellent service!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bennet, we're glad you had a great experience with your installers and you are happy with your purchase. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! Excellent clarity, with different settings to watch different types of shows. We have had Sony tvs for many years. This is one of the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JillS, we're glad you are enjoying our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for trusting Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Looking forward to using the tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently this is a nice tv but I wouldn’t know because there has repeatedly been an issue with Total Tech delivery and installation. I’m looking forward to giving it a try someday

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmkell, we're glad you like our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. We are looking forward with your purchase. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR X95J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV and excellent service and installation by the Geek Squad's Jennifer. Will be relying on the Geek Squad and Jennifer in particular for follow-on services.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RicS, we're glad you like your new tv. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tv insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good so. Except when set up they did not have computer with them to set up in our surround sound system which we were told they gould

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swgw, we're glad you are enjoying our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    MY SECONDARY REVIEW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already filled out a review and it was much different than the one here, as it pertains to the installation ONLY, AND THE TECHIES THAT PUT IT IN

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apollo, Thank you again for sharing your review. We are glad that you are satisfied with the installation service. We hope that you also like your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    My TV is Haunted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 tv minus when a ghost comes to turn it on. TV will sometimes turn on by itself in the middle of the night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Braviareviewer, thank you for purchasing our newest product. We're sorry to hear that you have an issue with your SONY unit. Please check if the [Timer] is activated. Disable the [TV auto power on] setting in [BRAVIA Sync settings].

      Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s a great TV. The only thing I feel like it’s missing is a web browser. I mean, I have a Samsung TV from 2018 that has a browser. Why can’t this TV bought four years later?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer, We're that you like you new TV. The Android TV™ does not have a pre-installed web browser app. However, you may be able to download and install third-party apps that function as a web browser through the Google Play™ store app on your TV.

      Ref: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00121075

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies.

      Thank you for choosing Sony! Erin Sony_US