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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 464 reviews
  • Rated 5 out of 5 stars

    Great Bravia Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the great qualities of a Sony Bravia coupled with Google Smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Obie, we're glad you like our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went best buy to buy a tv and the personnel sony me one best tv on the market sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rubykisses2018, we're glad you like our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    love our smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a 40" Sony Bravia and bought this 65" Sony Bravia. Absolutely love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aruba2me, we're glad you love your new TV! With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    A satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony salesman answered all my questions so walked away with a perfect purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmartTV, we're glad to hear that you had a great experience with your purchase. We hope you are enjoying your new TV! Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Absolutely love it. Definitely would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GDub,

      Thank you for the 5-star rating! We're glad you love your new Sony television. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. We're hoping for your next Sony purchase and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Satisfied Girl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have finally gotten TV up and running. Am satisfied with service and job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SatisfiedGirl, we're glad you like your purchase. We hope you enjoy our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this tv. There is some bleeding with white on black, but otherwise it's good for my bright naturally lit living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaku, thank you for choosing and purchasing our product. We're glad you are happy with your new TV. We're sorry to hear that you have a picture issue with your SONY unit. Due to the characteristics of the LCD panel and the design of the X95J model series, it's easy to see the phenomenon on a monochrome still-picture. When the TV is installed with the top tilted back, this phenomenon is also easier to see. If it is installed and placed normally, the degree to which this phenomenon is noticed may be reduced. Lowering the contrast setting in the user menu may also make it less noticeable.

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing but not sure why reviews have a 50 character minimum

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi litton01, we're glad you like our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé and I bought it for our first house together and we love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 176269, we're glad you and your fiancé love our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Friendly and knowledgeable! Showed up on time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi M1tanker, We are thrilled to hear that you are happy with your new Sony BRAVIA 4K TV. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just all I had looked for in a TV. Sony bests all others for now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Godson, we're glad you are enjoying our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great TV - terrible power cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars except for the hard wired 5’ (really??) power cord. Makes wall mount without behind the TV outlet difficult

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ihoward,
      Thank you for sharing your experience with us. We're glad you like your new TV. However, we are sorry to hear your difficulties in plugging the TV to the main outlet. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. We greatly appreciate your feedback and thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV , amazing resolution sony the best for TV's what you looking for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatQuality, We're glad you're enjoying the incredible 4K display of your new Sony TV. Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Remote is big so can’t be lost and easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greenies55, we're glad you are enjoying your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for the 5-star review and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV. The only reason I didn’t give it 5 stars is that it has a lot of glare or reflection of light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rsmithclan, thank you for choosing and purchasing our product. We understand your concern regarding the glare or reflection on your SONY unit. Unfortunately, the X-Anti Reflection technology is only available on the X95J 75 inches and 85 inches screen sizes. For best picture quality, do not expose the screen to direct illumination or sunlight. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl






      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Woofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still need the woofer installed. Everything else works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Woofer, we're glad you like our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best Buy’s geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent quality and would recommend to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonC, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony x65x95J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic television. So many cool features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SJHR, we're glad you are enjoying your new TV! With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issue with dead pixels when received but had it exchanged and so far so good 4 days into it…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ndesign, we're glad you like the picture quality of our product. We're sorry to hear you had an issue with your previous tv. We recommend checking this link for dead pixel issues:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00026287

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that matched my expectations. I needed this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TedM,

      You made the right choice! With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony!

      -Ralph Sony_US