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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 464 reviews
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job man who putbit in did a great job works very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColorTV, we're glad you like our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for the 5-star review and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Titanic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! The amazing item we bought so far. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pogi, We are glad you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Rated 4 out of 5 stars

    cashier & manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly staff - assisted me with my payment regarding by 65 Sony TV - very professional - manager very helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, we're glad to hear that you are happy with your purchase. We hope you enjoying our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv still trying to get the remote programmed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronnie, we're glad you love our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Keith and Tracy's TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy, awaiting final installation in living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KeithTV, We are glad you like your new Sony BRAVIA TV. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for choosing Sony! Vincent Sony_US

  • Rated 2 out of 5 stars

    Frequent Bloomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch X95J is a blooming mess. Zones light up too soon, too late, cloud up half the screen, etc. I don't see how this TV got anything but trashed by the "expert" reviewers, one guy even called it his favorite LCD of all time....My screen also had some pretty bad uniformity issues and a handful of dead pixels (a few isolated dead pixels is not return worthy by itself IMO but I expected a cleaner panel at this price point for sure). Really dissappointed but returned to Bestbuy without much hassle, just the annoyance of carefully unpacking and repacking a large TV. I also own the X90J and can definitely recommend that one as it somehow handles the blooming much better with fewer dimming zones. Save yourself some money and get the X90J which still gets you the XR processor and Local dimming (with less blooming). XR is really impressive. Motion handling is also much smoother on my X90J than the X95J IMO. Maybe I just got a bad unit but I really don't think I did. I now own two X90J TVs.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moose, we're glad you are enjoying your X90J TVs. We're sorry to hear that you had returned your SONY X95J unit. It is recommended following these links for isolating picture issues and dead pixels.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00032635

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00026287

      We have our Support team that is always happy to assist. You can send us an email with the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X95J

      We hope you consider SONY again.

      Sincerely,
      Earl Sony_US

  • Rated 5 out of 5 stars

    Sony 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement fir an older model. Really good product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evolj, we're glad you like our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great all rounder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to setup, perfect price when on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabagoo, we're glad you like the ease pf setup and quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and install was done good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, we're glad you are happy with your SONY unit. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought for my friend, friend was so happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Knk379, we're glad your friend likes our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV overall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall, I couldn't be happier with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kitachi, Awesome! We're glad you are happy with your new TV! With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony owner for life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time smart tv purchase and couldn’t be more pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IPadMom, we're glad you like our product. Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Reflection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this TV in bright room with windows behind. Shows reflection in rainbow colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hometheatrespeakerwire, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Only the 75 and 85 inch X95J has Anti-reflection technology. For best picture quality, do not expose the screen to direct
      illumination or sunlight. Installing the TV in a room with reflective wall and floor materials is not recommended. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great tv wonder if cheaper option would have work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instruction manual included. Had to watch utube video to get answers to question

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Review, Thank you for purchasing the Sony XR65X95J! We're sorry to hear you had some difficulties getting answer to your question about this TV. If you're unable to find information on the included Quick Setup Guide and Operating instructions for basic instructions and troubleshooting, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY! -Sam Sony_US

  • Rated 4 out of 5 stars

    Love the Picture

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy but do not like all the Goggle bugging internally and opted out of all of it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pickles1955, we're glad you love the picture quality of our product. We understand that you have an issue with the Google on your SONY unit. You can enjoy some functions on your Android TV™ or Google TV™ device without a Google™ account. Please check this link for more details:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00115361

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great daytime tv. Difficult for us to set up our you tube tv and friendly streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marvin, we're glad you like the your new TV. We're sorry to hear you have issues setting up Youtube on your TV. You can find this link helpful in setting up Youtube:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00230346

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    SONY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our tv and sound system. They worked quickly and efficiently.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kerry, we're glad you like our product with your sound system. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice-works well and good pic. Needs bluetooth!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rms65, we're glad you like the picture quality of our product. This unit supports the A2DP Bluetooth profile which allows you to connect with headphones, speakers, or soundbars through a Bluetooth® connection. Please check this link for more details:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00159290

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes takes a little longer to load apps when streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanM, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with the apps on your SONY unit.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00155548

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:


      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for the 5-star review and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i'm satified, Still exploring all the feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi will2live, we're glad you like our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US