Customer Ratings & Reviews
- Model:
- XR65X95J
- SKU:
- 6459306
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.
This summary was generated by AI based on customer reviews.
Do not recommend this TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always had Sony Bravia and have always loved them up until now. This new TV is so blurry and it hurts my eyes. I am very disappointed and think it’s time to switch over to Samsung.
No, I would not recommend this to a friendSony Bravia TV, 65 inch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this TV February 2022 and broke July 2023. Waiting for technical support to fix it had an additional cost. I do not recommend this TV.
No, I would not recommend this to a friendSony Bravia x95j 65
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv great it was sold to me with no remote control after they told me it was with the tv. I had to call sony and they sent me a free remote control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, thank you for choosing and purchasing our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. We're glad to hear that you have your TV remote now. We have our Support team that is always happy to assist you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J
We appreciate you and thanks again for shopping Sony!
~Earl
Horrible TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok if the Tv was around eight hundred. Don't waste your money on it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Sladetv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the pictures on the televisions. But the sound bar barely outputs any sound. Called the store and we've got to wait a week for anyone to come and fix the problem. When you pay cash you would think you'd get better service. The sound from the unit at store was fantastic. At home barely even hear the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung1, thank you for choosing and purchasing our newest product. We're glad you love the picture quality of the X95J. We're sorry to hear that you have an issue with your unit. We need to know more details like the model number of the soundbar so we can better assist you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
Just Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box item and the picture could be clearer.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi buddylove, thanks for choosing and purchasing our product. We understand your concern regarding the picture quality of your SONY unit. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check this link for more details:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html?hl=picture+quality
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for choosing SONY. ~Earl
The worst experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst buying experience. The management that showed up with my pick up order didn’t seem to care at all about the customer. I bought this TV online. It was suppose to be in excellent condition and when I showed up they were carrying the TV in a cart with no box or anything and to top it off it was scratched and didn’t even have a stand. Anyways moral of story don’t buy open box because what it says isn’t what you get
No, I would not recommend this to a friend- Pros mentioned:Picture quality
After a month it stopped working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great picture and the sound was amazing. However, after a month it quit working. I went back to LG. Not saying this happens to all the TV's. I will be sending it back and get my LG.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi onlinebuyingwasbad, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. We would like to know more details of the issue so we can better assist you. please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
~Earl
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Black screen uniformity and blooming control is very disappointing. Went with the Samsung QN90A instead.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Samuel,
Thank you for choosing and purchasing our BRAVIA XR X95J.
We are sorry to hear that the TV had to be replaced due to black screen uniformity and blooming control. This is definitely not the viewing experience we wanted you to have with our premium TVs.
The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV. If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition.
Reduce the Backlight Level in the Picture Settings menu.
Turn the Light Sensor setting to On in the Setup menu.
Change the Power Saving setting to Low or High in the Setup menu.
Set the Picture Mode to Standard in the Settings menu.
We are sorry for the inconvenience and hope you'll consider Sony in your future purchase.
Sincerely,
Erin
Very Disapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed in this product. A week after I bought it the picture started flashing and then the TV would just shut off and give me the red 4 flashing lights. It's going back to the store and switching to another brand. Just Google Sony red flashing light and you will see all the problems.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Campbell, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please isolate the issue by following this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00153674
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
~Earl
TERRIBLE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST PRODUCT SETUP EVER. i AM STILL TRYING TO GET IT TO CONNECT. WHATEVER HAPPENED TO PLUG AND PLAY?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DISAPPOINTED, thank you for choosing our product. We're sorry to hear that you have an issue setting up your SONY unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04_10.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
~Earl
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item return, poor picture did not reflect Sony name Unhappy and upgraded to LG tv
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi None, we're sorry to hear that you had returned your SONY unit. This is the experience we don't want our customers to have. It is recommended to adjust the picture of the unit depending on your preference as shown in this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00263533
We have our support team that is always happy to assist. You may still email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
- Pros mentioned:Picture quality
Great TV at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Love the integration of Google Assistant to quickly change channels, play movies or open applications. The TV provides good sound without a sound bar for those who just want to hang it on the wall without the hassle and expense of a bunch of additional wires and cables.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveO, we're glad you love the picture and sound quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
The best bang for your buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking to get an OLED quality picture but not pay the OLED price tag then this is the tv for you! Beautiful picture and in my opinion the best LED panel on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, thank you for the amazing review! We're glad you appreciate the beautiful picture quality of your new Sony TV and you feel that the price is worth it. Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Eye candy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k or 1080 picture/video Sound is good, but I plan to hook it up to my home theater or sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuckB, we're glad you like the picture and sound quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Nice upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from my Samsung 55”. Great picture quality and easy setup!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AB2018, we're glad you like the ease of setup and picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl
Test Dunmie asking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You said the screen is glass, and the speakers sound through the glass screen. Is that in addition to the bottom forward firing speakers? Can it be mounted on same Rocketfish full motion mount that my Sony Bravia XR 55 X90J is mounted on now? What else dies a test dummie need to know? Thanks Steve.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaliforniaUnderwater, thank you for choosing and purchasing our product. For an audio experience that matches how we sense the world, XR Sound Position brings you the reality of sound behind the picture. With sound positioning tweeters on this BRAVIA XR FULL ARRAY LED TV, sound matches precisely with what’s on the screen for a truly immersive experience. Immersive sound that matches with the action on screen, with two sound positioning tweeters, two front facing speakers and an integrated subwoofer. The recommended wall mount bracket for this TV is SU-WL855. Use with other Wall-Mount Brackets may cause instability and could result in property damage or injury.
With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for the 5-star review and for choosing Sony! ~Earl
Charlotte Nabholz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent David and the guy who helped him did an excellent job of installing the TV. They had to work extra hard to get the old TV removed; so went above and beyond. We are very happy with the TV, also. They are to be commended and appreciated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charnab, We're glad that you are happy with this TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for giving the product a perfect rating! Jay
Very good upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good upgrade. All users are very impressed. Thanks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer, we're glad you like our product. Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! ~Earl
Do NOT buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely do NOT buy this TV, nothing but problems, especially with network connections. It is literally plugged directly into the modem and will not connect. Always dropping the WiFi connection. Also, total lack of connectivity apps. You are much better going with an LG or Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Thank you for your review.
We sincerely regret to hear that you are having network connection issue with your XR-65X95J. This is usually not the case and definitely not the experience we wanted you to have on our premium TV. We'd like to help you isolate and fix the problem by performing some troubleshooting. If you haven't tried yet, please follow the steps provided on these articles:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00184183
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00151038
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00090418
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00127011
And as a general recommendation, to ensure you are getting the most out of our X95J, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00119543
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support