Customer Ratings & Reviews
- Model:
- XR65X95J
- SKU:
- 6459306
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.
This summary was generated by AI based on customer reviews.
Features left off the 65” not smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So you spend $2000 on sale for the 65” and no anti-reflective coating in the 65”! That is just plain stupid.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, thank you for choosing and purchasing our newest product. We're sorry to hear that our 65-inch X95J did not meet your expectations. Unfortunately, the X-Anti Reflection technology is only available on the 75 inches and 85 inches screen sizes.
May we contact you to help? If you require any additional support in regards to this product, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X95J We appreciate you and thanks again for shopping Sony! Sincerely, ~Earl
DO NOT BUY SONY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy Sony. Within 2 years, we had problems with 2 of our Sony TVs purchased at Best Buy. After 2 years, the warranty is up, and Sony's customer service representative said that the only option they gave us is to find a service in our area. The closest one said it cost more to fix the TV, not worth it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MaddieR, we're sorry to hear that you had an issue with your SONY products. You can email us so we can check your file. please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Sincerely,
Earl
Terrible customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In late May of 2022, Sony sent an automatic software update that bricked my 2021 model TV so that it would no longer turn on. Sony support was not helpful with the repair that their software caused, resulting in a costly repair for my TV. I would strongly recommend not buying a Sony TV. Please like this message to spread the word to other consumers.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen, we're sorry to hear that you have an issue issue with your SONY unit. We would like to check your file to better assist you. Please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X95J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
~Earl
George of the jungle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put my tv on a tree an the picture sucks . I could not see it during the day andd at night the mosquitoes blocked the screen
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi George,
We regret to hear that you put your TV on a tree. This TV includes a light sensor that optimizes picture brightness to room conditions, boosting brightness in light rooms and reducing it in dark ones so you get the perfect view. However, the Sony TV should not install outdoors and do not install the TV in a vehicle, ship, or other vessels. The TV should not be exposed to rain or direct sunlight in order to avoid damage and possible fire or electric shock.
Also, you can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X95J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay