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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 464 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Burn-in

    Rated 5 out of 5 stars

    Picture is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a lot of tvs in the past 50 years but Sony has been our favorite for the past 15 years and this X95J is awesome. Excellent picture quality. Very happy with our purchase. Love the OLED tv's but concerned with the burn in issues. Just bought a 65" TCL 65R635 for the bedroom because of the reviews and price but no comparison in picture quality between the two. Sony is much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinM, we're glad you love your new TV! We understand your concern with the burn-in. Image retention or burn-in is a result of long exposure to static images or the same image is repeatedly displayed. That type of situation is not a manufacturing defect. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to move up to a 65” from my 55”. I ha done all my research and had narrowed it down to Lg Qned 90, or C1, and a Samsung QN 90. As I was browsing the selected tv’s, I eliminated the QNED because it wasn’t bright enough. (The room is very bright.) I loved the C1, but was afraid it might not overcome the glare in the bright room. I looked at the Q90 and was set to go with that, but right beside it was Sony c90k. The picture was almost as good at a substantially lower price. I talked to the salesman about the Sony models. He told me the x95k would be as good as the Q90, but was more pricey even on sale. I took the x90k home. When I got home, I was curious about any left over c95j in stock. I found an open box at a BB close to me. The next day I found that the open box x95j was a floor demo. The warranty started the day I bought it. I bought a 5 yr warranty all for less than the x90k without a warranty. My hard work paid off. I am extremely satisfied with my purchase. The picture is amazing. The set-up was easy. Every nite while watching the tv, I am in awe at how good this set is, especially for the price I paid. If you can find one of these babies, buy it. If not go for the x95k when they go on sale. You won’t regret it, PS. I paired this with my Sony surround sound I’ve had for years. Great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Card21doc, we're glad you are enjoying our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture that is very close to an OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top marks for this TV. I debated between this and the A80J OLED and decided on this model for two reasons. One is that I mostly watch in a brightly lit room with a wall of windows and two is the burn in issue with OLED tv's. I'm very happy with my decision. The picture is beautiful. Crystal clear with dark darks and gorgeous colors. I don't have any glare from the windows and watching in bright daylight is just as good to me as watching at night. The sound is sufficient for my type of viewing. I waited to get a sound bar and I'm glad I did since I don't feel the need for one at all. My only gripe is that the HDMI plugs are on the left side which it makes it difficult for me to get to them because of where I had to hang it (close to a side wall). That's not the tv's fault though so no mark down. I highly recommend this model if you want to get really close to an OLED picture but are worried about the burn in issue and typically watch in a brightly lit room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottieM, we're glad you are enjoying the picture quality of your new TV! With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. We appreciate your feedback on our product. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Brightness, Viewing angle

    Rated 1 out of 5 stars

    A lot to like but a huge flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family needed a 65" TV that had good off-axis viewing angles, is bright (we have windows on three of four walls), have non-reflective screen and support Dolby Vision/Atmos while being Airplay2 compatible. This TV checks all those boxes. The Google interface is not too bad either (better than our prior Samsung) but suffers from suggested content and ads like many others. The low score is because my unit has a serious flaw. There is a large cloudy spot right in the center in the screen. It also suffers from blooming which is made worse by the cloudy spot. The cloudy spot appears on menus and at static content. It appears to be an issue where local dimming is off (typically on menus). It mostly disappears in actual content where local dimming is on and set at medium or high, but is still visible at medium settings (see photos). With local dimming at low or off, it is very apparent. I will be returning this TV and seeking a replacement. I will update my review is the replacement is flaw free.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kerry, thank you for choosing and purchasing our product. The X-ANTI REFLECTION is only available on 75 and 85 inches. We're sorry to hear that you are returning your SONY unit because of the picture issue. We recommend checking these links to isolate the issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00030311

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00032635

      May we contact you to help? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X95J

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Return of TV and replaced with new TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone conversation with Clarissa was easy and painless. She was very helpful, friendly, and informative. She answered all my questions and made the switch/replacement an easy transaction.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very good, clear picture. I highly recommend and I am very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Soild TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, with a great picture and good sound. The google interface is the best I've used. I do wish it had better Alexa integration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin, we're glad you like the picture and sound quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Hope this helps. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Google tv, works great, nice size,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value if you can find one late in the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 65" X95J and overall it is outstanding. The colors were outstanding out of the box and I have just made a few minor tweaks. The screen seems flawless and I haven't noticed any deformities or blotches so far. The sound from the Sony is ok but I run things through a surround system most of time. I have also started listening through headphones quite a bit and the bluetooth connection has worked quickly and flawlessly so far. I am not the hugest fan of Google TV but am starting to appreciate its structure that gets me to content more quickly than Roku. I also want to specifically comment on how solidly this TV is constructed. It is heavier than expected and was flawless in all aspects when I unboxed it. I am also excited that I purchased it for a great price late in the model year. I suppose the new models will be better in some ways but this thing meets all my needs and is a joy to watch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OkieSound, That's great! We're glad to hear that! Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    65 X95J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Non-Oled TV. Impressed with the brightness and local dimming on the set and for the price was a steal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That is perfect, akira1984! We're happy to hear that you are satisfied with your new Sony TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! tv best one I have ever owned picture quality is the best I’ve ever seen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors, decent speakers, and very good build quality. Best TV I’ve had so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony 65" Bravia X95J Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV provides great viewing for our living room dining room and kitchen. Clean crisp picture easy to set up remote has Netflix Amazon and YouTube buttons for one step access to the apps. I've had to delete and reinstall Disney+, Hulu and AppleTV apps due to non-function, but not sure if this is a function of the TV software or the apps. Sound could be better with spoken dialogue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey, That's awesome! We're glad to hear you're having a great viewing experience with your new Sony X95J. And good to know you like the clean and crisp picture, ease of setup, easy to access apps using the remote.
      We're you able to access the Disney+, Hulu and AppleTV after you uninstall and reinstall the apps? If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      You can configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve the overall listening experience on your TV. For more details, please refer to this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv!!! Much bigger than my old 46” Sony. Picture is fantastic and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV and I enjoy watching it everyday. Very Nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv outside of OLED. Great price excellent picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is high quality and looks great. It was easy to hang it on my wall and easy to connect to my internet hub. I connected it to my Bose soundbar without issue. My only complaint is about the Sony Android app store. They don't have Directv stream so I had to purchase a Roku stick. I hope they add this application soon so I can truly enjoy the full capabilities of this TV set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thanks for commenting! We are extremely pleased that you are satisfied with the exceptional quality, good-looking design, ease of setup, and overall performance of your new 65" X95J. We truly appreciate your feedback with the DIRECTV stream, and we are sorry if this application is not currently available in this TV. As an alternative, if your phone or tablet supports Chromecast, you can simply use this feature from the DIRECTV app to cast the content to this TV. For more details on how you can use the built-in Chromecast of our X95J, check out the following link:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00135368

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Bravia tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has a great picture and I am very satisfied with it. I would recomend this television to anyone. Color is excellent, sound is good but not great may need a soundbar to enhance the quality. I am ver satisfied with this purchase. The salesman was very knowledgeable and really helped us with our decisio .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhonda, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv have had zero issues great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X95J 65” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line set delivers as advertised. Just wish they would have marked it down like the 75” on Black Friday and Cyber Monday for optimal value. 2 grand for this set is overpriced IMO.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you like your purchase. Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! ~Earl Sony_US

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