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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 464 reviews
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Blooming

    Rated 2 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good TV. First of all the black uniformity is atrocious and it is the very first thing you will see when you turn the TV on for the first time. The screen is hazy and there is clouding all over the screen. When local dimming is on the black levels improve but there is a ton of blooming on this model and you can still see that certain parts of the screen are cloudy even with local dimming on high. The picture quality is just okay. Any TV you buy in this price range will have nice colors. I'm not even going there. It's 4K. It doesn't seem to be very bright. The cognitive processing is a little bit distracting at times. Images in the foreground are clear and objects in the background are blurred. Sometimes it is kind of nice but other times it ruins the picture and the part of the scene you would like to see is totally blurred. I knew this TV was going back within 3 minutes of turning it on. It is totally mind blowing to me that this TV cost over 2,000 dollars when it came out. There is nothing special about it. I thought I was getting a deal but I am actually disgusted by the quality even for a fraction of the original price. I have the Samsung QN90A in my living room and it is totally on another level when it comes to the picture. I won't look at a Sony television again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kaoko, thank you for choosing and purchasing our product. We're sorry to hear that you have a picture issue with your SONY unit. Please isolate the issue by following this link:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00032635

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X95J

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      ~Earl Sony_US

  • Rated 2 out of 5 stars

    Was great until it stopped working...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic TV, right up until it stopped working properly. Two months after the warranty was up the TV started having difficulties turning on. It would boot to the home screen, but would be very dim. Initially, turning it off and then back on would do he trick. When that no longer worked, leaving it in in the dimmed stated for several minutes before turning it on and off would work. Eventually, that several minutes turned into 10-30 minutes. It got so bad that we'd just leave the TV on all the time, for fear that we'd never get it to come back on. We believed the most likely culprit was the second relay that's supposed to activate in order to route power to the backlight. The thought was that leaving the TV on in the dimmed state allowed the relay to warm up and eventually be actuated. Sony Customer Support was no help. Even if the TV had still been under warranty, they only had one repair facility in my state (population 11+ million), and that facility was a 3 hour drive away. They wouldn't provide information as to the faulty component. It's just a shame, because it was a great display, until it wasn't

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Great for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful tv! Love the size of it and the new 4k/hdr capabilities. Literally brought this for my ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnySmokes,
      Wow! We're glad to hear that we were able to give you a good match for your viewing and gaming needs. Nice to know you love the size and 4K/HDR features with your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased a Samsung 65" 4k smart tv which turned out to be defective. I switched, and upgraded to the Sony Bravia 65" 4k smart tv, and I am thrilled with the new tv. It provides the picture clarity, precision and quality I wanted, above and beyond in fact. Natural color, beautiful gradation without over saturation or burnout. I'm an artist, and this tv provides me exactly the viewing quality I was looking for!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kate, we're glad you are enjoying our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Sony X95J

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and brightness. There's a little cloudiness in the center but it goes away when playing movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerG,
      Thank you for your time writing this review. We're glad you like the great picture quality and brightness of your new TV. However, we are sorry if you are experiencing some issues. Allow us to help troubleshoot the problem. May we know if the issue is manifested on the Home menu or other inputs? The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV. You may try some solutions on this link if you are experiencing cloudy or uneven brightness with the TV screen:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00030311

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony x95j

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture out of the box. Very little adjustment needed. Works well in and a bright room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DisplayName, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV; albeit at a Premium Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and reasonable sound quality when combined with the Sony 5.1 soundbar and rear speakers. If you don't want to sign up for a google account some of the primary functions are more cumbersome to set up and use. The innovative "screen as an active speaker" technology does not live up to the hype. It meets the intended purpose. Purchased for use in a room with high ambient light levels; OLED would not have worked as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoodEnough, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, apps just as good as Roku. The viewing angle is great from any angle you stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for the 5-star review and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Picture is great, easy set up, hdmi access and accurate picture color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deedee, we're glad you love the ease of setup and picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Excellent picture quality. I like the platform better than I thought I would (I'm a Roku fan). I still have a Roku stick, but barely use it anymore. Which brings me to my only complaint; the picture quality is not always as great with the Roku Stick and I'm not sure how to fix it. It's a minor issue, because like I said the platform that comes with the TV is great, so I barely use the Roku Stick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeacherMom, we're glad you are enjoying the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you so much for the 5-star review and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice 65in TV to play my Ps5 on and this is exactly what i needed. At first i was going to by an X90J but quickly released that i wouldn't be able to place the 5.1.2 sound bar in front of the TV because it doesn't fit. So choosing the X95J was perfect for my set up in my game room and the picture quality is top notch for Movies and Gaming. Definitely recommend buying this TV for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent, we're glad you are enjoying our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Son Bravia XR95J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent. Very easy to set up, I also like the software updates

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terry, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. Easy to use. The picture and brightness are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MLH81, we're glad you like the ease of use and picture quality of our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Maybe next years model will be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reflections on the screen were horrible. Even lights that did not directly hit the screen show up on the tv screen would cause a distracting rainbow across most of the screen. If you're considering this tv it does this even on the larger sizes with the anti reflective feature. Several times the tv would quit responding to the remote. It would either need turned off using the power button on the tv or need unplugged to temporarily fix. This happened with the bluetooth voice remote that came with the tv and a regular Sony ir remote. The screen was dark in the corners and looked terrible when local dimming was off. Sony finally updated the tv so that vrr worked but you cant use dolby vision and it turns off local dimming. When using dolby vision it also disable 120hz. On the Xbox series X and PS4 it looked terrible in the menus and with low qualty and very excessive contrast. This TV replaced a 2012 model Sony 55HX850 that besides lacking 4k and hdr it had a better picture and none of the problems this tv had. I wound up with an LG G1 that out of the box works perfectly with the game consoles and has none of the problems the Sony X95J had.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyReviewer,

      Thank you for choosing and purchasing our With the BRAVIA XR X95J.

      We are sorry to hear that you're having an issue with your TV. This is definitely not the experience we'd like you to have with our TVs. We'd love to help you troubleshoot your problem and turn this into a better experience.

      You can configure various settings related to the TV display such as color and brightness for picture quality that will suit your viewing preference. Please refer to the Help Guide below.
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/07_08.html

      You may also find the article below helpful if the screen becomes dark.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00030311

      For the remote control issue, please try follwoing the steps here:
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-07_01.html

      Performing a soft reset on the TV is also a recommendation.
      Press and hold the POWER button until Power off appears on the screen
      Press and hold the POWER button until a menu appears → select Restart

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X95J


      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Loyal to Sony Bravia and Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Everything about it is amazing. This is our 3rd Bravia. We had the first one for 23 years and the second one for 13 years. Both were still going strong when we bought their replacement. We bought all of them from Best Buy because they have knowledgable and friendly employees. And, you can see in person what you are buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BraviaGuy, we're glad you are enjoying our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thanks for trusting SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    A Good TV I like it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV last year it's working fine.. I am happy to have it..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for 120FPS Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this tv is amazing!!! The 120 fps for gaming is awesome!! Beautiful! Only a few weird corks it has. The legs go to the very edge of the tv then pervious versions. Only didn’t fit on our tv stand. Also you can adjust how tall you want it to be, just incase you have a sound bar you can adjust the legs to either up or flat with stand. If you want great 4k 120FPS quality you have to go into picture settings and change that. It doesn’t do it right out of the box. Other then that! Great tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScreenQueen, Amazing! We're glad that you like the picture quality and ability to adjust how to tall stand (legs) of your new TV. We're sorry if the TV doesn't fit your stand. To avoid toppling over, please ensure the TV is placed or installed in a secure area, stand/table by following the steps here:
      https://support.am.sony.com/release/Ref_5026686111.pdf see page 4.

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Fabulous Picture, Color. Picture Clarity Bright Details. Color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Finley, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Stunning picture quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Best tv I’ve ever owned by a mile.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 65" HD TV. The colors are bright and crisp, the color tones perfectly balanced, and the picture is unbelievably sharp and clear. We also got a soundbar with wifi subwoofer and a new DVD Blue Ray player to complete the package. From comparison shopping at Best Buy to Geek Squad installation, we were well taken care of and have exactly what we were looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SPinNewberg, Awesome! We are glad that you are enjoying the picture quality of your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! Erin Sony_US