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Customer Ratings & Reviews

Your price for this item is $674.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 464 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, brightness, price, and easy setup of the 65" Class BRAVIA XR X95J 4K UHD Smart Google TV. They appreciate the large screen and the gaming experience. However, some customers have expressed concerns about the remote control, blooming, and potential OLED burn-in issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 464 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and well-built

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Sony TV products. This replaces my old Sony TV – which lasted a decade and a half! The X95J has great picture quality and is a sleek, well-built TV. To me, Sony's LED TVs seem to be a much better value than their OLED TVs – that's why I went with this one rather than the twice-as-expensive OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jonbozeman Congratulations on upgrading your TV! We are glad that you are loving the picture quality and sleek design. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for being a long time Sony fan. Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia--A Big 65"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went bigger with this purchase. It is very sharp. Sony knows how to do it. Will really enjoy watching the Final Men's Championship Game tonight--almost like being there. Also, planner, David K. and installer Chad from Polaris store were skilled, knowledgeable and excellent customer service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walkinggirl,

      Fabulous! We are really thrilled to hear that you're satisfied with the incredible picture quality- especially when watching sports action videos, and overall performance of your BRAVIA XR-65X95J. We are also delighted that you are happy with the outstanding service of David and Chad.

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full-Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    SUPER SONY !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im impressed by the quality of the Sony the blacks are deep. I also have an LG OLED the Sony compliments the LG and is better for a brighter room the picture is superb without the constant worry of burn-in that comes with using OLED. The Sony Soundbar with rear speakers are a must have !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Therehastobebetter, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Was a hard decision with the different types of televisions out there. With the help of the Best Buy employees and my own homework this is the best bang for the buck. That will help me carry through the next several years and feel comfortable that I'm getting the best quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, Great! We'r glad that you like picture quality and service from Best Buy. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews about this TV were very good but even though I was told it could get Spectrum TV app it cannot. I still have to use my Apple TV box, not happy. How can Google not have access? The TV was easy to setup, getting on Google was the biggest problem. Picture looks very good, sound not bad either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spectrumnation, we're glad you like the ease of setup and picture quality of our product. We understand your concern regarding Spectrum app. If your phone or tablet supports Chromecast, you can simply use this feature from the Spectrum TV app to cast the content to this TV.

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Sure beats our older Samsung. We purchased Total Tech at the same time and they’ve been very helpful getting everything set up. M6 only complaint is we still don’t have the remotes totally “communicating”. Hopefully, Totl Tech will get this resolved next time they’re out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Knute, we're glad you love the picture quality of our product. Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x95j65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for everyday use.I was confuse between oled and led.I ended up with led because I think it’s more reliable than oled for everyday use but if I had to pick for home theatre for watching movies for my basement I would prefer going with oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manna, we're glad you are enjoying our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been everything that I have been expecting and more. The amount of granular control that this TV has over every setting is absolutely amazing. I am still fine tuning it. I will probably be adding a sound bar in the near future, either a Sony HT-A7000 or a Sonos Arc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldGeek, we're glad you are enjoying our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Seams to work seamlessly with me internet service. I haven't had a Sony for 20 years glad I went back to give it a try. The only drawback is I believe it could have better sound from the TV itself. I guess thats why they sell should systems today.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1234, we're glad you like the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable staff was a huge plus in terms of our purchase decisions More importantly, my mother is now able to see our new 4K tv, notwithstanding her age related macular degeneration. This could be a key selling point for those with compromised eyesight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whitehorseranch, That's nice to hear. We are also glad that your mom is able to enjoying your new TV. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony FullArrayLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture after having it calibrated. My Sony has a lot of competition in our house (LG C1, Samsung QN90A, TCL 6 Series, and two older TV's (LG and Samsung). The black levels are decent, sound is above average, and the picture was soft until I had it calibrated. It is probably the third best TV in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamsungQledNCOwner, we're glad you like the picture quality of our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Always Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. I just would want more options in the settings. I wanted 75" but the difference between 65 and 75 inches was a lot. And I don't know how to get my free three months with Apple TV. And I am not sure about 120mhz. We watch F1 and soccer and I am not 100% satisfied with that. But for movies and streaming it is a good TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBravia, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the 120p contents on your SONY unit. Please follow this link to isolate the issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00141961

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! We previously owned another top brand (will go unnamed) that was expensive and disappointing. Wi-fi and picture went bad within three years. After reading reviews, we are confident that won’t be a problem with our new Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smeadlyhb, we're glad you are enjoying the picture quality of our product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Worth Buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 65'' which is perfect for the wall-to-wall distance of three meters. The appearance looks beautiful and the display is amazing, very clear and detailed. It's quite heavy but very stable that I put it on the media table, two people are needed for installation. The remote is also made for convenience, easy access to other channels. When the TV is in standby mode, there are various pictures show up instead of turning black. The pictures are free and I love this function!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reiko, You've made an excellent choice! We're thrilled you appreciate the design, amazing display, easy-to-use remote, and excellent picture quality of your new Sony TV. Everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. Feel the intensity of the sun and experience all the stars of the night sky with Full Array LED and XR Contrast Booster. Seamlessly browse your favorite streaming services, all in one place and get the most out of next-gen gaming with BRAVIA XR HDMI 2.1 enabled TVs featuring 4K/120Hz and BRAVIA Game Mode for increased frame rate and reduced input lag. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Brightness

    Rated 3 out of 5 stars

    I really want to like this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few different TVs before buying this one I tried the tcl r635 the vizio p series quantum and then the sonyx90j I liked the x90j the most but it wasn’t as bright as I would have liked so when the x95j came out I decided to upgrade to it. Mainly because the XR processor is fire this year. I’ve had the tv about a week and I really want to like this tv but there is something wrong with this panel it is definitely brighter than the x90j but the performance is in my opinion worse do to the panel there are uniformity issues along the border of the tv that I didn’t have with the x90j. There is also a noticeable and distracting flicker is dark scenes along the left and right sides I believe this tv should and could perform better. I would be happy to change my score if someone could reach out and see if we can make this right because as of right now I liked the x90j better.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Please follow these links to isolate the issue:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-02_02.html

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x95j/articles/00153243

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X95J

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Light no problem for this Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely superior picture in our family room that has significant number of windows that let in sunlight. No more having to close the blinds to see a good TV picture. We're very happy to return to Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1oge, we're glad you like the picture quality of our newest product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best from Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great in our sun filled room which is why your sales associate recommended it over the more expensive price one we were considering. Very professional. Installation was excellently executed and again they saved us money by changing racks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoveIt, we're glad you are enjoying your new TV! With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia XR X95J

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia Smart TV has an excellent picture and the sound quality is great, that is to say no sound bar needed. Picture is also good when viewed at an angle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bravia, were glad you like the picture and sound quality of our newest product. With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. See an amazing picture from anywhere in the room with X-Wide Angle and X-Anti Reflection technologies. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A lot of TV for little $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot of TV for the money! Picture Quality on HDR10, IMAX Enhanced or Vivid Mode is amazing! Make sure you connect to a high internet speed and redeem your movies from Sony Bravia Core! Mind Blowing Stuff!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi reimontalvo, we're glad you like the picture quality of our product. Our BRAVIA X95J has the COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with deep blacks, high peak brightness, and natural colors. You will also enjoy all your HD content in close to 4K resolution and bring back lost texture and detail with intelligent TV processing XR 4K UPSCALING. Thank you for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has a great picture. I might have given 5 stars if the sales rep hadn't forced the total tech plan on me in exchange of a normal wall mount installation. I'm skeptical it has any real value to justify a $200 yearly membership fee.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mburke418,

      Thank you for sharing your experience so far with your new Bravia TV. We're truly glad you like the exceptional picture quality of your new X95J TV. To best assist you with your concern, please contact Best Buy.

      With the BRAVIA XR X95J, 4K HDR has never felt more real, with true-to-life contrast and enhanced viewing angles, powered by the all-new Cognitive Processor XR™. Full Array LED enhanced by XR Contrast Booster 10 delivers an ultra-realistic picture with deep, detailed blacks and refined peak brightness. Thank you for choosing Sony! -Jess Sony_US