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Customer Ratings & Reviews

Sony - 65" Class - LED - X900F Series - 2160p - Smart - 4K Ultra HD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1562 reviews

96%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 4 reviews

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Very Happy so far

    Posted
    gstanfo
    • My Best Buy® Elite MemberElite Member

    The only big-screen flat tv I have ever owned was plasma; a 51" Samsung (still have it) and a 55" Panasonic, which is what I replaced with the Sony. I had not looked into TV technology for 7-8 years so had to educate myself before making this purchase. I quickly realized I would need to pay 1500.00+ for a TV that would satisfy my quality standards. 4K, Ultra HD, FALD, VA panel, Dolby, HDCP 2.2, tuner, (I only have OTA antenna), the Sony has these, and it had good ratings across the board, including being rated "Best Internet TV" at a couple of credible sites. Yes, I debated over the TCL 65 but in the end the Panel issues I read about scared me away and I dropped it from my list. In the end I had three TV's-LG C8OLED, Samsung Q8, and the Sony XBR 900. The OLED's received "Best-Picture" ratings across the board, with QLED close behind, and, while I don't mind paying for quality, OLED is a new enough technology that I just couldn't see paying 900.00 more for a picture quality just barely discernibly better than the Sony, and that is all I would be paying the extra money for. I have had the Sony for a month and couldn't be more pleased. I have it set up in our family room while the Samsung plasma is in our LR. You can stand in one place and see both screens very well. I still think the plasma overall has a more "realistic" picture, and I would have bought another plasma had they still been available, but the Sony is definitely brighter, even set on "Standard" picture mode at about 60% brightness level, and the FALD provides really good contrast. I have done very little tweaking on the picture; the main thing I did was turn off the "Auto-Dimming" feature, which turns down the brightness when your room is dark. My wife wanted it bright all the time, and while it is plenty bright in the daytime, in the evening and at night, it is really bright! So, the picture is very satisfactory, but where this TV really shines for me is it's internet capability. We have terrible internet service (3 mbps) and with the old TV's I could only stream Netflix, and a lot of the time the picture would not be HD, and I had a lot of pixilation, buffering, etc, and I had the TV hard-wired. I do not know what is different about the Sony, but now I can stream everything in 1080 HD with no issues at all! This may have been the case with any new "smart" TV, but that has been the biggest plus so far. The TV has all the apps I want, and I love the Alexa voice-activated feature. It works great! Just hit the button on remote, say "Doc Martin", and within 15-20 seconds I am watching it on Hulu. I can recommend this TV with no reservations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Only had it a day but blown away

    Posted
    CandM
    • Verified PurchaserVerified Purchase

    Well all I can say is I have seen thousands of tv’s as I have been a cable tech for 14 years and I will tell you this is a great tv. Some will say that the Android system that Sony and others use is sluggish and jittery but my top of the line iPhone also is jittery at times. So the bottom line is the new android system is not that bad. As far as the rest of the tv I’m impressed with the sound quality of this set. The 900f seems to have very small speakers but even at half volume it is very loud and clear I was watching planet earth 2 in 4K and the sound sounded like it was coming out of my home theater system. Ok now for the picture, the picture is stunning, it is what you would want in a regular tv for all types of viewing. It is very bright and can clearly be seen even when the sun is coming in through the windows. Try doing that with a OLED. I had the money to buy pretty much any tv in the 65 inch range and I choose this one for the same reasons I’m explaining. The HDR picture is stunning the SD picture is great football doesn’t get that soap opera effect. You just need to set it up tweek the settings and have the right source material. Don’t expect flawless picture from a subpar source. This tv will not look as good right next to the fancy OLED at Best Buy but if you get it home and set it up right it will definitely keep up with the OLED’s and cost way less and last longer Oh Ya and it won’t have the BURN IN PROBLEMS. Over all awesome tv for a great price almost as good as the best with less problems and way less in price. Best Led on the market. Enjoy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    All around fantastic TV!

    Posted
    Flyingblind9
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After 11 years of owning my previous smart TV, I finally made the plunge to 4K. I stopped at the local Eagan store and had a general idea of what I wanted but was still not sold on which unit to get so I asked for expert opinions. They showed me a few models such as the MU8000 and A8F to name a couple as well as this TV. I watch a lot of movies and game fairly frequently so I wanted something that doesn't burn in like OLED can and handles motion well. Needless to say, I am impressed! The setup was painless. I just turned it on and it asked for my WiFi where it needed to then do a system update (it is an Android TV). This may take awhile, however, as it is a large update of several GB depending on your internet speeds. Then you can set up Google Assistant along with other promotional offers should you choose to, but that can be skipped. Once set up, the TV itself is fantastic. The black levels are very deep and it gets very bright! I have 3 windows in my living room and I still can see the TV set just fine. However, I turned the automatic brightness off in the settings as cloud transitions was enough to adjust the TV and it was a little excessive. Motion is great and you can read everything even if it is a fast scene as it uses the same processor as the A8F with the new X-Motion clarity video processing. If you may notice the TV image quality reduce as you move farther to the sides of the TV at a wide angle. After doing some research online I found that this was due to the TV being a VA panel compared to an IPS panel. The TV is HDR compliant with HDR-10 as well as Dolby Vision after a software update. It does come with a Chromecast built in, so you can use any enabled device to broadcast to the tv if you wish to. Gaming with the TV is great, minimal input lag. However, if you game in 4K you will need to enable HDMI to be enhanced otherwise you may not get the full experience. The two speakers that are built into the TV are small. I needed to get a soundbar with it so I could hear everything clearly particularly when the scene has a wide range of audio normally such as voices and music together. Measure your stand width before you buy the TV. The legs are separated so you will want to make sure the TV has enough room to sit to avoid it tipping over. Overall I am extremely impressed. Well done, Sony.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Flyingblind9, We are happy to hear that you are satisfied with this unit, we are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Zac sony_US

  • Rating: 5 out of 5 stars

    Excellent picture, sluggish interface

    Posted
    thegoat1996
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall this is the best TV I have tried, other than the LG B8 that is the best TV I've owned. I purchased this for my living room for overall viewing and gaming for the family. The 900X I really like for the price point because it comes with Full-array dimming so it produces excellent darks and contrast especially with HDR content. I haven't had any blooming issues even though some reviewers complain about this. No vertical banding, no blooming, picture is sharp and colors pop. I tweaked my settings a bit that has a general good use bouncing from sports and Netflix but that is so subjective I don't know if posting my settings will matter. But If you watch Sports, I would recommend starting with the Sports preset and tweak some of the motion settings. It is on high from the start but gives it an odd ghosting/soap opera effect trying to keep up with motion. I changed most to low or medium and full array dimiming settings to medium. Changed color to warm and turned brightness down to 35 and picture looks really good. When HDR content comes on it seems to adjust settings automatically which is pretty normal for most TVs but I'm sure there is a way to set this to manual, haven't figured that out yet. My only complaint is the interface. Seems rather sluggish and messy. The remote seems sluggish compared to newer Samsungs or LGs that I've tried. The buttons I hate. They have that old school soft button like dialing on an old cordless phone where you have to press with some force before anything happens or feel any feedback. The Tizen interface with Samsung has had some complaints but it's snappy and simple. Very easy to use. The Google assistant on this doesn't work that great. The general picture settings are a bit confusing if you have never used, which I haven't so some settings I don't know exactly what they do as they are Sony's version of some motion or dimming setting. I had to look a lot up. Again, if you are new to Sony as I am, the interface might seem a little clunky and unclear, but once you get settings dialed in, for $1600 on the 65 inch, I feel this compares to the Samsung Q8F which is at least $500 or more and this picture might even be better when I compared. Very happy overall as I use my Roku Ultra so using the built interface isn't that big of a deal. Also I returned the Samsung 65RU8000 for this TV. This picture has brighter HDR and SDR content and produces better blacks and consistent contrast. Colors seem more realistic display shadows well. The Samsung had some dead pixel or veritical banding issue right down the middle of the screen that caused me to return it. Could have been a fluke. But I was already on the fence with the picture and even though this was $500 more than the sell price of the RU8000, it has been worth it so far. Ultimately, the picture is great. Which is what you pay for. The interface I don't use much and the remote I won't use much. If I was going to and not use Roku, that would probably be annoying enough that I would consider returning.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Mid Range LED LCD

    Posted
    MikeInCT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was deciding between the Samsung Q90r, Q80R, Q70R with the last being the most likely. I was also considering the Sony X900F and the X950F. Last one was the Vizio P-series. Rtings.com ratings, and the research i did in other places, agreed that the Sonys had better or equivalent picture by what I value. The newer/more expensive versions are a bit better. The question came down to was the best value. Could I see in the store the differences that Rtings showed. My heart was set on the Samsung Q70R. I should point out that all of these TVs are great. The 70R, in the store, just looked noticeably dimmer than the others, and the colors looked a bit less vibrant compared to the others. The other TVs on the list, aside from the Visio which was not there, looked about the same. I could not appreciably tell the difference based on the advertising video they had on teh screens. That aligned with all the reviews that I read. Thus, it made sense to buy this one. Some key facts, my room I watch is in a longer, comparatively narrow room that gets a large amount of light from many windows during the day. I love sci fi and want deep blacks. I am against OLED due to my burn in concerns, but those tvs do look better. I bought the 65" version of this tv. It replaced a 9 year old Vizio 55" tv that died a few days ago. I went up to 65" because I wanted 4k and the optimal viewing range for 4k 65" tv is about the same as a 1080p 55"; my prime viewing spot is about 10' from the screen. I setup the new tv in front of the wall mounted dead one, and wow is this thing a lot bigger. That 10 inches makes a big difference. (I wanted to test the new one and make sure it was not damaged nor DOA before I mount it. I have friends coming over in a few days to help me take the old one down and mount the new one.) The other tv in my home is a 2 year old Samsung 4k tv that I regularly view content on in 1080p and 4k. We are cord cutters, and I tried Amazon Video at 4k/2k, Netflix at 4k/2k. I also tried them, watching Sling tv (baseball) and a few other shows at 1080p. I also tried some other youtube video at various formats. They all looked great, and obviously much better than the 10 year old tv it replaced or my other 4k tv. The lower quality stuff looked less good, but that is to be expected. Specifically, the youtube stuff at lower quality looks less bad on this TV than the others. I also tried casting some home videos (2k) of my kiddo from my phone. That was very easy. Setup stuff: It was great to setup the phone in general to tie it to my google accounts for ease of registration, configuration, etc. This process was easier and better than other apps. The fact that you can use the android remote means i can type passwords on my phone rather than using the remote. This is much faster using our various streaming apps. Interface. I do not see yet, I may not have found it yet, but searching across multiple sources like you can do in Roku easily is not easy here. That is the primary feature I like with Roku. Also moving apps around to prioritize the ones I like I can do in other tvs/apps. I suspect I need more time. I used the RTings.com suggestions to tune the image, and it did look better, but not significantly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent TV (with some tradeoffs)

    Posted
    JMax
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I researched this the x900f fairly thoroughly before purchasing on Black Friday. While I had planned on going with the Vizio PQ65, but was concerned with quality control (heard people had to return the units a few times before hitting one free from defects) and availability. Pros: Overall, very satisfied with the 65" x900f. It gets extremely bright (almost eye searing if you set it to max), produces excellent colors, and handles motion very well, particularly via Xbox One X and PS4 Pro. HDR games are just shy of amazing on this set. For the vast majority of content, it's really tough to beat the picture and motion quality of the x900f, short of OLED (which isn't an option for me, with the risk of burn in). Cons: There's distinct clouding present when extra bright images are contrasted against black backgrounds. This can be mitigated drastically through processing (turn the backlighting array to max) and reducing the overall brightness (drastically) when viewing in dimmed or dark ambient light. This is less of an issue with HDR material, as the set changes the contrast to accommodate the signal. As for HDR, most content is a pleasure to watch. Dolby Vision, however, seems to have some issues with base brightness that I can't quite correct. Hopefully, a firmware update will fix this issue, as Vision should produce the best HDR picture. The built in speakers are serviceable, but I immediately switched to my receiver and bookshelf speakers. Android TV is... ok. It gets the job done, but apps (including the settings menu) take entirely too long to load. While I can use the Xbox for streaming, it's a pain to switch from game mode everytime I want to watch Netflix or HBO Go. Also, be aware, there's no way to copy picture settings from one input (or App) to another. It's a minor frustration, but given how slow the menus load, it bears mentioning. Summary: That being said, I really do like the x900f. While I wish there was no clouding with the brightness cranked up, the problem is somewhat inherent to LCD TVs, even with full array backlighting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Movies and Gaming

    Posted
    Tyler

    I am very pleased with this new TV. I finally made the jump to 4K and chose to also get a TV supported that HDR so as to future proof the set and improve overall picture quality. I purchased it in the 65" size. I primarily purchased the TV for movies as well as to use my Xbox One X for HDR 4K gaming. Needless to say I am very impressed. The motion reduction is incredible and text remains readable even when scrolling quickly. The contrast and black levels of the TV are amazing along with the 4K resolution. If you watch your TV at very wide angles from the center you will notice some image degradation as it is a VA panel not an IPS panel where it looks slightly washed out, but in most circumstances you'd never notice. The sony 900F does a good job upscaling everyday content as well that is not 4K or HDR to improve the picture which is actually noticeable coming from my previous 55" 1080P Samsung smart tv. Set up was very easy. Plugged it in, performed the system update (which may take awhile if you don't have fast internet) and then chose my preferences. Be sure your stand is wide enough, however. It has split legs that are 46" at the widest point and are about 13" long (11.5" or so depth-wise as they are angled). As a side note if you are gaming in 4K and want HDR compatibility you need to go into the settings and under External Inputs it needs to be changed to Enhanced HDMI otherwise you will only get 4K without HDR support. Streaming Netflix and Amazon Prime Video is very easy using the Android TV smart built in applications. Once you sign in you can just click into them later and it will remember your preferences so you can watch with ease. Voice control works decently as it is Google Assistant, but it takes some getting used to. Consider purchasing a soundbar as the built-in speakers are only 5-10 watts each so it does not get very loud. Overall I would highly recommend this TV it is a great deal for the features you are getting without paying the high-end price tag.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quality LED

    Posted
    Chris
    • My Best Buy® Elite MemberElite Member

    I have been researching 4K tv’s throughout the summer. We just bought a larger home and my wife gave the thumbs up on a larger tv as long as I agreed not to mount it over the fireplace. I had every intention of buying an OLED, but just couldn’t justify the cost with the potential of burn in still looming. (My son and I game on the weekends). I bought the 65 in Q8 first. The brightness and wide gamut of color was amazing! At about day 5, I noticed dirty screen effect when the screen was white or a solid light color (ie: blue sky). Then I noticed it on panning shots when watching Thursday night football. I returned it to BB with no problem ( the salesman was great and understanding). I decided to go with the X900. It required very minimal calibration (thanks to Rtings) out of the box and looks simply stunning in our basement family room. IMO the blacks are darker than the Q8 and the colors are more accurate. We have watched Spider-Man Homecoming and Solo in 4k. Simply beautiful. My wife who normally could care less about techie suff had her girlfriends over one night and showed off the tv with 4k clips I downloaded to a USB. As for the Android (we own iOS devices) interface it is a little clunky, but not so much after you get use to it. I truly believe this may be the best 65inch LED on the market right now based on price and picture quality. (Full array). There is no noticeable lag when gaming on the PS4 and the “game” mode picture setting is excellent. I did like the simplicity of the Q8 remote but again, the X900’s remote is fine once you get use to all that it can do. If you’re on the fence about this or the Q8 I’d choose the X900 unless the room your putting it in has TONS of windows and you watch a lot of tv during the day. I didn’t comment on the speakers as we have a sounbar and sub, which seems the norm for tv’s today and one of reasons they can make them so thin.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AMAZING PICTURE!! WHO NEEDS OLED?!?!

    Posted
    JMP39FL
    • My Best Buy® MemberMember

    I originally was setting out to upgrade my Sharp TV which was a 4K panel but did not have the correct inputs to allow for full 4K playback via my 4K dvd player so I ended up with a Samsung 65" UHDTV with high dynamic range, this was purchased online and was not seen in person. After getting the TV home and set up I realized that the "One Connect" box that Samsung uses did not play well with home audio receivers decoding full 4K 7.2 and higher sound content as well as some additional issues. Disappointed I boxed up the Samsung and returned it to the store. I already was planning on purchasing a Sony UHDTV with high dynamic range after reading many reviews from customers but had no idea I would be walking out of the store spending twice as much as I did. I told the salesperson I had did my homework and knew what I wanted. She said "But have you seen Sony's newest model" I said no I have not, but its ok, I know what I want, she said "No, come this way, you need to see these side by side." after standing there staring at four different televisions the drool began to fall from my mouth as I stared at the TV she had mentioned. All I kept saying to her was, WOW and I cant believe how much better the vibrancy of colors and dark rich blacks, it is truly amazing!! After staring for about twenty minutes I realized I wanted to stare a bit more, only this time I wanted it in my house! Yup, I went with this model and have zero regrets!! very happy I did, many compliments have been given and I would absolutely recommend this TV and other Sony products to friends and family. Way to go Sony! I love what you are doing. The packaging, build quality, sound quality, ease of use, features all are just amazing and too much to mention. So if you are thinking about buying this TV and are on the fence about spending the extra cash, trust me when I say it is worth every single penny they are asking!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic TV over all of the rest

    Posted
    Lizard

    I am typically not a fan of extended service plans with anything. I have to say though, Best Buy is amazing! We recently had a problem with our 2 year old Samsung TV. Geek Squad came out, tried to fix it and could not. Deemed it defective and to be replaced. They said they were going to provide us with a comparable value replacement to the TV in a week. With that said, I was thinking pricing of our TV today less a lot of depreciation. I called Geek Squad to see what the comparable value was and they said the original full product price you paid two years ago. I asked if they were serious and they said yes. If product is unable to be fixed, their policy under the protection plan is full value replacement. A gift card was created and they overnighted it to us. Drove to two Best Buy stores in our area. One was regular, another Magnolia. Asked several employees their opinions on a new TV. At the top of everyone's list was the Sony X900F. They steered us away from Samsung, LG and the rest. After reviewing the product, seeing it in both stores and receiving our gift card, we went shopping to purchase the X900F. The television is connected to our audio receiver via HDMI ARC. We are able to view HDR content, Dolby Vision content and various apps on the TV by just turning on the component we want to view. TV/receiver automatically tunes to the correct input. Visually at home connected to our components, the picture is the best we have seen on any TV including OLED. Menus are very simple to navigate through and we did not have to make any picture adjustments whatsoever out of the box or to date. We appreciate everything Best Buy has done for us from the extended warranty, Geek Squad, employee recommendations and helping us enjoy this fantastic new Sony X900F TV!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV but with ARC issues

    Posted
    JGWW
    • My Best Buy® Elite MemberElite Member

    All around great TV that produces a beautiful picture but note that the quality of the picture is dependent on the source. You may not experience the best picture this TV is capable of because of, for example, weak resolution that at times feeds the TV from cable. I'm talking about 1080 feeds, not SD. Cable isn't cheap and I sometimes ask myself why have a great TV just to realize what cable isn't giving me for my money. Feeds through apps on this TV are fantastic. However, use of ARC can be frustrating and presents a problem that is just downright absurd. Following a Sony firmware update, I began to lose sound when playing any app (Netflix, Amazon, etc.). The only solution I found is to unplug the TV every time to get the sound back. This fix is temporary for after I leave apps and return again, the sound is gone again. What I eventually learned from folks more knowledgeable than I is that ARC can be "temperamental" if you are using components produced by two different manufacturers...in my case a Sony TV trying to work with a Yamaha home theater receiver. Two great products but ARC isn't in harmony between the two. Wow! You'd think things should work together but apparently the companies don't bother to make this work. So until ARC becomes something that different manufacturers coordinate with each other, I have to forego ARC and use an optical cable. This is nonsense and note that a call to Sony only produced the response that they know this is a problem with no indication that a solution is forthcoming. Should I spend money to replace my receiver with a Sony? Aside from the fact that Sony receivers just aren't as good as Yamahas, who knows if that would assuredly solve the problem. Sorry to spend so much time with the one problem I have had in incorporating the 900F into my home theater setup. It is a feature rich, outstanding performer. However, I sadly found that components from different worlds just can't get along when it comes to that sought after ARC feature that all companies boast about. 5 stars for the TV. 4 for the failure of Sony and all other manufacturers to not take the trouble to work together on ARC compatibility.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Frozen Red Pixels

    Posted
    Roger
    • My Best Buy® Elite MemberElite Member

    My house has all Samsung TVs and was hesitant to switch brands. I bought this after returning my 2018 Samsung Q8F because of all the good reviews about this TV cause I wasn't satisfied with Q8F picture quality while watching Live TV. Hooked this TV up and boy was it clearer while watching Live TV from my cable company. Started watching HDR on Netflix. was super clear but TV lacks brightness on HDR. It was on Max brightness and still didn't look bright. Went to go put my remote near the TV and found Frozen Red Pixel in the upper right corner of the tv. So went to Youtube and researched about Frozen Pixels. They advised to do these color tests that could fix the Frozen Pixels sometimes. Did the test for 15 mins and came back and still Red Frozen Pixel was still there. Factory Reset TV and did a Pixel Test and still Red Frozen Pixel was there. Went back to Best Buy to replace it for a new one. Hooked the 2nd replacement up, did the basic initial setup. But before I started playing around with picture settings, went back and did a Pixel Test. Sure enough this replacement ALSO had Frozen Red Pixel but this time it was on the bottom left of screen. So went back to Best Buy and just told them to refund my money and I'll wait to see if anything better comes out during the summer. Very disappointed cause now I am without a 4K tv with all my 4K devices at my house. I would recommend anyone who got this Make/Model to test their pixels. Just go to Youtube on your tv and search for Pixel test and search around the whole TV. I was very surprised both tvs had this same issue. I know its 1 pixel but eventually it will get to be a dead pixel and it could spread later on. Especially spending over $2k for a TV I want it to be flawless. Will not be going back to Sony TVs

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent at the Price with an Unexpected Surprise

    Posted
    ItsMEL
    • My Best Buy® MemberMember

    I expected this TV to look very good with an HD signal and to look even better with a 4K/HDR signal, and I wasn't disappointed. The picture doesn't pop quite as well as some of the OLED/QLED TVs that are thousands more at the same size, but that's an okay trade off to me for the savings given that it's still pretty excellent. Adding some bias lighting to this set makes a difference, particularly at night, tricking the eye into seeing blacks as even blacker. Motion handling is nice, and I'm loving this TV for watching sports. Good for movies but perhaps a little too reflective for the best experience when watching dark movies in a bright room. Brighter things don't have that issue, and I can always drape the windows for the rare daytime movie. The surprise for me was how well this TV upconverts standard definition TV like old movies. Was flipping channels and stumbled on the Dirty Dozen, and I was blown away by how good it looked--practically as good as HD. I literally have the SD channels removed from my cable guide because of how much I normally dislike upconverted content. That's not a thing for me anymore. Totally didn't buy this TV to watch SD content, but it's a welcome surprise how well that works. As with others, I don't love the remote, but my Harmony remote works fine with it. And I do like the Android system and the various streaming apps. Seem like every component in my home theater has streaming apps, and the Android ones through Bravia are my go to's now, especially when I can get HDR streams. I do wish it was a little easier (fewer steps) to brighten and dim the picture. I find I want to do that a lot with this TV between daytime in a bright room and night. Not a big deal, but would be nice to have a direct brightness toggle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Why did I wait?

    Posted
    Livewire
    • My Best Buy® MemberMember

    When I began to think about replacing one of the most used appliances in our home I knew it had to be a quality product. I don’t mind spending the extra money for something a bit better. Since I was a kid I knew that Sony always seemed to have an innovative and superior product. So naturally I gravitate toward Sony. However, I kept an open mind and explored the other brands such as lg, Samsung and sharp. Which are all quality in their own right. Being that this tv is going to replace a twelve year old Sony Bravia (which is still working) my trust for Sony had not dimished. After looking and consulting with a blue shirt, who was quite knowledgeable and helpful btw. I chose this beauty which was on sale for Black Friday. After unboxing and initial setup (which both were easy). I was able to appreciate the heart of the tv, the picture. Smooth flow while watching sports. Colors popped and no tiling during fast motion. With the true luminous display where the backlight only operates where needed the blacks where pitch black. No constant glow from the border. I don’t use the speakers on the tv, I disabled the tv speakers through the menu. And hooked up to my surround sound. Therefore I cannot comment on the speakers. I can say that my surround sound is louder and more crisp with this tv. My only complaint is the remote. It is more like a child’s toy than a remote to a state of the art tv. Although the remote is easy to use it is the only downfall I have found to this tv. Overall I love this tv. Sony has not let me down yet. And thanks for the excellent service best buy, why I come back.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Took some time to solve the random turn-on

    Posted
    gr1956
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this tv during the Black Friday sales and have been using it for about two months now. It replaces a Pioneer Plasma that we've had for over a decade. The wife was questioning the need to replace our set but once she saw the picture all questions stopped. This tv really does have an amazing picture. Running Android also allowed me to easily add Amazon Prime, Tubi, and install Kodi to play my own videos from our home server. The real challenge was in figuring out why the tv would turn on by itself at random times, mostly at night and typically every few days. I contacted Sony and they gave me a standard script to follow (reset, restore to factory conditions, etc.). I did all of that and it still kept coming on randomly. I then tried disabling CEC control, disconnected anything on the network that might turn it on (other Android devices). Still kept doing it. Finally I went into all the apps to see what permissions existed. I found that Google maps was given permission to find my location by connecting to the router. I disabled this permission and the system has not turned itself on since (8 days, a record). This might be the fix. This app permission is set by default and if it turns out to be the source of the problem, Sony needs to fix it. If this random turn-on issue is truly resolved I would not hesitate to recommend this tv. If the problem persists I will update this review. For now I'm keeping my fingers crossed that it is gone.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi gr1956, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron Sony_US

  • Rating: 5 out of 5 stars

    Fantastic Picture!

    Posted
    GuyInMT
    • My Best Buy® Elite MemberElite Member

    This Sony 65" X900F is fantastic! I just returned a Vizio Quantum 65" back to that membership store (C@#tco). I'm glad they have a 90 day return policy. I bought the Quantum based on tv review websites and what other consumers said about it. I think we can all agree that the picture on the Vizio is super close to OLED. My problem were the apps on the tv specifically VUDU and Netflix. VUDU kept cutting out. Netflix did the same thing. I kept losing wi-fi connectivity. I have an ASUS AC3100 router that can more than handle multiple devices! Once I replaced it with the Sony...Viola! No more streaming issues. Yes, I have read that many do not like that the OS is Android. The menus are little cumbersome but nothing I can't deal with. I'm sure Sony can make some minor adjustments in upcoming firmware. I can honestly say that the picture on this Sony is on par with my outgoing Vizio. It's not nearly as bright, but my TV is not in an overly bright room. The darks are amazing as well as the contrast. HDR content looks great as well! Once you get used to the remote, I think that it's pretty well laid out overall. It's not perfect though. I should have stayed with either Sony or Samsung as my main TV. I wish Panasonic would have stayed in the TV game. I had a 50" plasma that was unrivaled in picture quality. Vizio is getting better but I think they need a few more years in paying attention to details.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very satisfying TV

    Posted
    Cizzle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was going back and forth with this tv. Read reviews, really wanted a tv that supported true HDR signal EX. HDR10 mainly for my PS4pro and XB1X. This tv has it all, everything looks great (games, Netflix, HDR movies, even cable tv in HD 1080 and 4k. Plus Sony has always made quality TVs. Yes they are a little pricey but you get what you pay for! So if you can swing the extra dough you won’t regret that you did! Here are my settings for the perfect picture! I found that standard mode has the most accurate color scheme. Standard picture mode Auto picture mode “off” Light Sensor “off” Brightness Tab Brightness - 45 Contrast - 90 Gamma - 50 Black Level - 50 Adv. contrast enhancer - high Auto local dimming - medium X-tended dynamic range - high Color Tab Color - 50 Hue - 50 Color temperature - expert 1 Live color - medium Adv. color temperature - don’t mess with Clarity Tab Reality creation - auto Motion flow - custom - smoothness-4, clearness 2 CineMotion - High Video options tab 'HDR mode', HDMI video range', and 'Color space' are all best left to 'Auto

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Pleased

    Posted
    Davidus
    • My Best Buy® Elite MemberElite Member

    My 12 year old Panasonic 55" plasma screen started to go a bit wonky towards the end of 2018. I decided I would take advantage of the holiday specials and treat myself to a new 65". It was most definitely a learning experience. I was a bit bummed that plasma TVs are a thing of the past so I plunged into educating myself about the many aspects of LCDs. I thought I had done my homework and decided on an LG SK8000. It was a good tv but there were 2 major problems. The halo effect was very bad and the picture was chronically dim. After tweaking everything about the picture I could for a week I failed to remedy the problems and exchanged it for a Sony X900F. This TV exceeded all my expectations right out of the box. Excellent, clear and bright picture. Whether it be during the day in a bright room or at night in the dark. The picture maintains its quality even at extreme side angles. I purchased a new soundbar at the same time as the TV. I probably didn't need to do that (but I'm glad I did), the sound coming from the TV speakers is clear and crisp. If you are purchasing an LCD for the 1st time, take the time to learn everything you can about the many aspects of the technology. There is so much to know about these TVs. Gone are the days when you could buy a new TV, plug it in and tweak a couple settings to your liking. It's way more involved now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic TV for the price

    Posted
    Glenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this TV on Black Friday due to its price and picture quality. It checks all the feature boxes I was interested in: Dolby Vision, FALD (full array local dimming), a true 120HZ panel, and as an added bonus supports passing Dolby Atmos to my receiver over the HDMI ARC connection from apps such as Netflix and Amazon Prime. My parents have an LG OLED and the picture quality is still not as good as that but the OLED also cost $1000 more. The Dolby Vision and HDR10 look great on this and the FALD works pretty well to achieve good black levels. I have mixed feeling about the Android TV operating system on it. I like that it offers a huge assortment of different apps and seems very flexible; however, it seems to run slower that other TV OS's I've used. It's not extremely responsive when you press the buttons on the remote and has a decent amount of lag when navigating it. I'm not sure if that's Sony's fault due to hardware limitations or how Android TV is on all devices. I was more interested in picture quality than the smart TV system so I was willing to sacrifice that and just use an Apple TV or Xbox for apps. Gaming on my Xbox One X also looks amazing. Also up- conversion from 720p and 1080p signals looks much better than other cheaper TV's I've seen. Overall I would recommend this TV if you are looking for a mid-range TV with a great picture and features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Picture is great. Connectivity is lacking.

    Posted
    stiggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I chose this VA based TV after seeing reviews and results for burn in tests on rtings.com. I was very happy with my 10 year old Samsung LED projection set, but the DLP chip seemed like a ticking time bomb. (I already had it replaced once.) The major improvements I was expecting were elimination of gradient banding artifacts in scenes with large patches of sky or underwater, and deeper blacks. And I got that. But I also have to say I was surprised at how impressed I have been with the color. I'm still messing with the settings a little, and sometimes the color can almost be too much, but overall its a big improvement in viewing enjoyment that I wasn't entirely expecting. The only con I have is the connectivity options. The only analog AV input is an old style 3.5mm camcorder plug. Not something you can buy off the shelf most places. I would have expected them to provide an adapter or at least some explanation of what type of cable was needed. No s-video. No rca jacks. Also there is no audio coax cable out. And I wasn't able to get it to work with an older HDMI receiver. So just be aware, if you're trying to interface to some older AV equipment you may have to upgrade or get some adapter/converter tech. I probably would have taken off .5 for this if I could but it wasn't worth a whole point deduction.

    I would recommend this to a friend