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Customer Ratings & Reviews

Your price for this item is $2,549.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.8 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, brightness, and black levels of the 65" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR. They also appreciate the 3D and HDR capabilities of the TV. While some customers find the TV to be expensive, many believe it is worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 303 reviews
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Master of all 3D tv. One of the best product. Mindblowing 3D. So happy about this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to have a very good salesperson, who took the time to show me around and explain the differences in all the televisions. He suggested I try an open-box that is certified. I did and I am loving it! A $3000.00 TV for $1799.99 - and Sony's TV of the year! It has great motion, sharpness, and features galore!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Magnificent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has soectactular black levels and superior clarify. Best TV for all round use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPM88, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is incredible and when watching movies it is better than being in the theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the last 4K 3D TVs that you can buy. The picture quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Great detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the Great detail and the Picture clarity. The color was awesome also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv just blew me away. When watching feel as if it doesn’t get any better!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Z9D 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! Picture quality is the best I've seen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and the 65 inch screen makes viewing a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Few of the last 3D edition. Must own.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few of the last 3D edition. Must own. Great effects.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great Tv with an amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Tv with an Amazing Picture that is among the best that i have ever seen!

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    last of the 3d tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted 3D capable television. This Sony was the last one on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv, very bright colors and great color range. deep blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Brightness, Picture quality
    Cons mentioned:
    Motion

    Rated 5 out of 5 stars

    The TV. The Myth. The legend. The Z9D.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I just want to point out that I am a former Best Buy employee for 2.5 years. I do a lot of research and try to know and understand every aspect of the details of products. While my opinion is only and strictly mine, I always base them off of facts and the statistics of products. So here is my review from it straight out of the box: This is the best TV hands down in my opinion. I just bought this TV a couple of days ago and it was one of the best decisions that I have ever made. This TV is gorgeous and the build quality is like nothing of any other TV built this year nor several years prior. The picture quality is outstanding and definitely up to par with an OLED. I believe it to be better than any OLED given that the blacks are very close to an OLED, but can produce more brightness and contrast than the OLEDs. Don't get me wrong, the OLEDs are fantastic TV's and work very well for dark room situations and can definitely produce darker and clearer blacks than any LED TV and there's also no such thing as a perfect TV. However, I believe the Z9D is as close as it comes to a perfect TV. Every TV has it's pros and cons, but this one has the minimal amount of cons in my opinion. The only con that I can think of is that the motion isn't quite as good as I thought it would be, but I was also watching a 4K HDR Blu-Ray with up-scaling still on . It's still very good refresh rate at 120 hz and I can barely tell that it has a slight trail on fast moving objects, but granted I have not calibrated the TV yet so that may change after. Like everyone else says, this TV is super bright and when I had to turn the brightness down to about 10 or 15, it was good. The smart features of the TV are great just like most of Sony's TV's are, great. It's more responsive and quicker than my 3 or 4 year old XBR55-850C due to the X-1 Extreme Processor being a more updated processor. Halfway through watching a movie, I switched the 4k Blu-Ray to my old 850C and I have to say I was disappointed to watch the movie on it after watching what the Z9D can do. No doubt that the 850 series are great TV's and I would never knock it down because I still love mine, but after being spoiled by the Z9D, I never want to go back because it's almost a night and day difference. Even if you can't see one on display at a store, just think of it as a hybrid between the Sony A8 and the Sony 900F is the best I can relate it to as far as picture quality goes. With build quality, there's not another one on it's level. I hope this review helps people with their decision making because that's what helped me with mine. Definitely get it while you still can.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Fab TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great performance from this tv. Last model with 3D capability

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this television to everyone it’s the best ever made

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flagship TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully backlit and stunning picture. Nothing negative to say!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. Awesome blacks and the contrast is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Awesome clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The colors are spectacular. Can't go wrong with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture quality. Movies look amazing on 4k disk. Must buy

    I would recommend this to a friend