Customer Ratings & Reviews
- Model:
- XBR65Z9D
- |
- SKU:
- 5480900
Customer reviews
Rating 4.8 out of 5 stars with 303 reviews
(303 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, brightness, and black levels of the 65" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR. They also appreciate the 3D and HDR capabilities of the TV. While some customers find the TV to be expensive, many believe it is worth the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent 4k graphics and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and great picture. Pricing was fair compared with other stores. Wish they offered a discount...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
True 4k excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although a little pricey this TV lives up to its rating as the top 4k TV on the market today. Easy setup, best 4k picture I've seen.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but worth the price. Watching sporting events is such a joy on this Tv. I'm a big hockey fan and the fast action is crystal clear. Not five star mainly because of the high cost and the less than adequate sound - need to spend even more to be able to hear well.
I would recommend this to a friend - Pros mentioned:Black levels, Picture quality
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with fantastic picture quality and black levels
I would recommend this to a friend - Pros mentioned:Brightness
Rated 5 out of 5 stars
Best Led TV ever!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inky blacks and bright nits are phenomenal. I watch this set more than my LG OLED C6P. I would have definitely upgraded and purchase the 75 inch if I had the space (and the money, of course!). Picked this up a few weeks before Black Friday for 1999.99 and I can honestly say it's the best TV I've owned.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did a lot of research leading up to this purchase and made the decision to purchase this model even though it is not the newest releases model. The specs speak for themselves. Very pleased with the functions of the TV and we have an awesome picture.
I would recommend this to a friend - Pros mentioned:Black levels
Rated 5 out of 5 stars
Best 4k tv yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing color and clarity, very good blacks, adjustable to suit any preferrences
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fanatstic TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV after a long search. The setup was easy. The picture quality on the hi def is outstanding, picking up every small detail. There is a live football screen function that works well. with really good motion control. Everyone who has seen the new TV was very impressed.
I would recommend this to a friend - Pros mentioned:3d, Picture quality
Rated 4 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has 4k and 3D. The picture is great and it has a lot of options for adjusting the picture.
I would recommend this to a friend - Pros mentioned:3d
Rated 5 out of 5 stars
GREAT 3D TV!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its everything I thought it would be...Hard to find but well worth the trouble when you finally get one!!! Sony should continue to offer 3D because there are NEW 3D Bluray dvs coming out every week!!! They could corner the market,and they have the technoligy to do it!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
The last 3d tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Z9D 65" 3d tv being the last one made. Easy set up unbelievable picture, cost a lot of money but worth it. Should last awhile high quality from Sony. Had it for a month now very happy with purchase.
I would recommend this to a friend - Pros mentioned:3d
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to be able to get a 3D TV, since they're all but extinct (my old one finally broke). It's not quite as good as the Samsung I was used to, but still great quality. And the Sony interface is definitely nicer than Samsung!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Sony TV Quality and Reputation gone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After carefully reviewing the customer reviews finally decided to pull the trigger. All my tv’s are Sony brand(KDL-46XBR4, NSX-40GT1, NSX-32GT1 still working) and this one is replacing my 11 year old KDL-52XBR4 which starts to flicker intermittently. At 1st it was working perfectly. It has a great picture, nice sound, able to handle streaming contents with no lag and has a fast gaming response from Xbox One and PS4 Pro. While enjoying this tv I was having a 2nd thought about other Sony customers who bought the same TV but had a bad experiences after 1 month+ of use. It was a good idea that I decided to add a Geek Squad protection plan just in case something goes wrong. It’s too difficult too ignore other customers reviews especially when you’re buying a TV with your hard earned money. After a month of use, I noticed after continuously watching for 2-3 hours it starts to flicker at the bottom part of the screen and was very noticeable especially when captions are on. Tried to reset the TV to factory default and still problem exists. Contacted Bestbuy customer support and they tried to schedule a return/exchange twice Jan 3 and Jan 10, 2019 but to no avail (out of stock in my area). My return window is shuttling down in a couple days so I decided to returned it at the store myself and glad I did. See photos below especially pay attention to CBS 3 logo.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jean, We regret to hear this issue. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards,-Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
good overall picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good overall picture quality slightly better than the 900 series and comparable to the OLED’s I like the cinema picture viewing setting it has good depth of field and motion smoothing however I could not figure out the 3D viewing mode with the glasses provided
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV i've ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best tv I've ever owned. I will always buy sony in the future
I would recommend this to a friend - Pros mentioned:Hdr
Rated 5 out of 5 stars
Unbelievable TV for the sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Z9D was the flagship for 2 years and is now on sale. I bought this TV on sale and it is still better than the newer TVs that are much more expensive. With the latest firmware update from January, the HDR and home screen are even better!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
3D 4K amazing color! Netflix 4K !!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new quality of Sony TV shows us a quality of picture that returns the “awesome “ to watching movies, Planet Earth and Football on a big screen, my god how far we have come, in such a short time
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase ever made and Thanks to Best Buy for making it affordable. The picture the sound and the remote is all good. Watching the Eagles Game was a dream on this Z-Tv by Sony.Great job Sony keep up the good work...
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Won't find a better 4k picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound when watching 4k content, however, standard 1080p broadcasting through Dish Network is a little blurry, so make sure you have updated equipment through your cable provider so that you can take advantage of the TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. The picture quality is excellent. I would recommend this to a friend.
I would recommend this to a friend



















