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Customer Ratings & Reviews

Sony - 65" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 612 reviews

95%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 10 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-8 of 8 Reviews mentioning:
android
  • Rating: 5 out of 5 stars

    Great TV

    Posted
    JNeim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was debating on whether to go with Sony or the LG oled. The main gripes about the sony is android tv being clunky. I have saw no slowdown or poor performance. Other than that the picture is immaculate!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV - OLED picture is Awesome

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Picture quality is Awesome - processing power to sound bar is a little slow. TV seamlessly picked up plugins and was very easy to set up. The only negative is that I was unaware it is Android based software. I'm an IOS fan and it does conflict w/ apps.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Picture, OS needs a lot of work

    Posted
    scottman73
    • My Best Buy® Elite Plus Member

    The picture is phenomenal but the Android Operating System is lousy. Apps crash on a regular basis. This would be a perfect TV if it had LG WebOS operating system. It's a good TV but Sony needs to consider ditching Android TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    King of the Sony Line

    Posted
    Technoguy44
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I read reviews and saw this TV in the store before buying and tell you that it lives up to its reputation. It is bright, big and beautiful. I mounted to the wall and love the display and color saturation. I wished that it had a dedicated subwoofer output so that I could use the TV speakers for R L and Center and the external sub but it does not. It requires an AV system and speakers for that. I highly recommend it for the beautiful display. I avoid using the Android OS and get most of my content from either a 4k UHD bluray player or my Apple TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent OLED TV

    Posted
    Travis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We needed a new TV, our previous one was a 65" Sony 4K LED. We knew we wanted to go OLED so we had either LG or Sony. We've always been a Sony household and we haven't had good luck with LG devices so we continued with the Sony OLED. The picture looks great for gaming and movies, the contrast is phenomenal. There really is no color banding which I have heard is a problem on some of LGs OLED devices. Even though I have heard this is an LG-sourced Panel, Sony seems to do great job calibrating it to make it their own. We've a 9.1 channel surround sound system that we rarely use anymore being the sound from this TV is incredible. Android TV has been problematic, even on the previous Sony TV we had, but this new TV seems to have addressed that and so far there have been no issues with Android TV. Overall I would really recommend this TV to anyone in the market for a high end TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely PERFECT Picture Quality

    Posted
    manbearpig073
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    First off, the picture quality, motion and everything about the panel and image processing is superior to everything on the market for an OLED panel. With that being said, the OS is absolutely useless. This review is being written on 6/26/2017 and my TV has the most recent updates. The OS is extremely glitchy, slow, and unusable. If you plan on using smart functions on this TV a separate set-top box or 4K Blu-Ray player MUST be used for smart functions. To me, when spending $5,000 for a TV I do believe expecting the Smart functions and UI to be at LEAST as good as other smart functions on competitors TVs but when spending $5,000 you expect them to be exceptional. The main issue with the Android TV UI and OS is that any adjustment to volume when using the included remote it will slow down the entire system, degrade streaming quality, and in some instances interrupt your viewing experience all together... just to change the volume and put a volume bar on the screen. This, on a $5,000 TV is unacceptable. The other issues I've had with the OS and UI include slow navigation, apps crashing (both native and third party), unsupported file types, and the fact that there is NO web browser on a $5,000 TV. The issues with the apps crashing are usually with two apps (and this may or may not be sony's fault) Youtube and Netflix. There have been an uncountable amount of occurrences where these apps crash or don't start up at all. The youtube app will load the background with red and grey without any content and will never load content until the app is closed and re-opened and in some cases you need to go into settings and force stop the app. And in the Netflix app it will load to 25% on any title and hang there indefinitely. In conclusion. PERFECT picture quality, motion, color and everything about the panel itself and image processing is PERFECT. but for $5,000 if you're going to include Smart Functions it better be JUST AS PERFECT AS THE PANEL ITSELF. I will update my review to reflect any future software/firmware updates that solve any of the issues above.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible TV, elevates home movie watching

    Posted
    Washingtonian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had a great TV set before this - Pioneer Kuro Elite (Pro 150). The Kuro, was even better than my Sony 930D. Then I got the A1E. The design, the image quality and sound are all top notch. I went back and forth deciding between the Sony A1E and the LG G7P. I ended up picking the Sony due to better audio and slightly more punchy image quality. The A1E is better than the Kuro in every single way. The great blacks, the amazing upscaling and the innovative audio. It makes a difference that the sound appears to come from the people on the screen. The one down side to this TV is Android. I use a 4K Apple TV and it addresses all limitations of Android TV UI. The Sony remote can control the Apple TV perfectly and the Apple TV can control the TV as needed during a movie. Plus, the Apple TV can be hidden from view with no problems. So that fixed the only downside of this TV - Android. I love the design on this. The slight angle on the stand makes no difference in viewing. TV is all glass, and while it looks great, probably won't take a hard bump too well. I was able to assemble the TV and set it up with my wife in less than 20 minutes. There are many Youtube videos to help as well. Set up wasn't bad - even if it is free with Best Buy (it was an extra 10 days of waiting for Geek Squad). I guess if you want to wall mount it, then it makes sense. This TV looks best on a stand though. It looks better in our home than the store.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely incredible TV, but price is high.

    Posted
    Gamerfan25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Listen, I'm not going to sugarcoat it: This is one of the best TVs on the market right now. But it's gonna cost you. I'm not going to dock it stars based on price, this review is about the product itself and what a product it's. Sony has really outdone themselves with the quality of their TV. The tablet-esque stand that keeps the tv tilted at a slight degree is awkward at first but the picturesque presentation quickly grows on you. Function wise this TV has everything. It runs on Android so it's a little more difficult to navigate than Samsung or LG but after a few hours you'll be a pro. Every app you can think of, designated Netflix, Google play Store buttons on the remote etc.. Etc.. and Now for what really matters, the picture quality. It FLOORED me. Honestly, this TV really doesn't need much in the means of calibration, but if you are spending this much then it can't hurt. As it's an OLED it uses LGs panel but the guts and processor are all Sony and it really buffs up the value here. I've never seen so many natural picture settings that require such little tweaking, the picture menu is simple enough and will auto adjust to most things you want but I'd recommend Cinema Pro with tweaks to whatever color temperature you want. 4k content looks absolutely stunning as well, deep rich blacks permeate the entirety of the screen and make night scenes a whole new experience in what you watch. Honestly, 1080P content such as Netflix, looks stunning also and the tv basically upscales anything you watch, you can add artificial HDR to anything if you want but I'dn't recommend it as it blows up the colors and really messes with the facial tones. If there is one negative about this TV - and not enough to make it 4 instead of 5 stars- it's the speakers, or lack there of. The technology behind the sound is quite cool, actuators positioned on each side work together to make the sound come FROM the screen and wherever the audio is coming on it. This is cool when you first start up the tv but quickly loses its luster when you realize how limited the capabilities of the sound is during action scenes, lacking enough UMPH to compete with even a mid level soundbar or system. . so I highly recommend pairing this TV with one of those. Other than that this tv is an absolute masterpiece, If you have the money and want the best money can buy right now then don't hesitate, go buy this now.

    I would recommend this to a friend