Customer Ratings & Reviews
- Model:
- KD65X750H
- SKU:
- 6401053
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class X750H Series LED 4K UHD Smart Android TV's picture quality, price, color, gaming experience, and sound. However, some customers have concerns about its durability, remote control, short lifespan, refresh rate, and screen issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Unreliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture and sound seem very good, the operating system renders them unusable. Last night I sat down to dinner and my TV started turning on and off sporadically and flashing lights. This happened last week too; I thought it was a system update and tolerated it because it ended after an unplugging. This time it’s been going on for a day regardless of having been unplugged. Still, the TV is nice looking furniture when it is off, there is just no use to turning it on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick,
We regret to hear about the intermittent issue with this TV and we apologize for the inconvenience. What software version does your unit have or running on? The latest software of this TV is v60214. In this case, you can isolate this issue by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00032613
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, best television I've own in my lifetime!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bromann1, We're glad to hear that you appreciate this great TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback! Jay
- Pros mentioned:Picture quality
great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and sound, good television for the price
I would recommend this to a friend - Pros mentioned:Ease of use
Beautiful picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up for someone who is not tech savvy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Todd, We're glad to hear that you appreciate the beautiful picture of this TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Excellent picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bunny441, We're glad to hear that you like the excellent picture quality of X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
- Pros mentioned:Ease of use
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new TV, looks great and easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mem, We're glad to hear that you enjoying the great your X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
- Pros mentioned:Tv quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was And excellent choice excellent television
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Babyboy, We're very pleased to hear you like the overall features of this X750H 4K HDR LED TV. You chose the best TV brand! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing your review and for choosing Sony. -Jess
Nice display, good smart features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice TV, good display, Android TV features are great (I decided on this model after having experience with an earlier Sony with the same smart features), not too heavy to move and the feet work well for my application. Voice remote also works pretty well and is a nice alternative to the onscreen keyboard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Good to know that you are happy with your purchase! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony. Jay
- Pros mentioned:Price
Great pictute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for price, very satisfied with this product
I would recommend this to a friend - Pros mentioned:Picture quality
Audio delay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image and quality is great, and the whole smart tv thing makes it much more convenient than having to use a Fire stick or something. But there's a significant delay in the audio that I can't get rid of
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Delay, Thank you for purchasing our X750H LED 4K UHD Smart Android TV.
While we are glad that you like the picture quality and features of the TV, we regret that there's a significant delay in the audio. There are a number of circumstances that can cause the audio and video to be out of sync. Please refer to the link below for more details:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00026069
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Pros mentioned:Picture quality
Very good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Prefect size and great resolution.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MamaH, We're glad to hear that you love the perfect size and great resolution of this TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
very good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture ,great sound ,rapid access to Netflix
I would recommend this to a friend - Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture good quality and easy to use remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tvtech, Good to know that you appreciate the picture quality of this TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Sony, the one and only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and color. I love Sony products.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Birddog, We're glad that you appreciate the picture and color of this Sony TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming and movies , just need a 4k hdmi cable and put it in game mode and your all good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trev, we're glad you are enjoying your Sony TV, especially for movies and gaming. X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great picture and sound. Easy to hook up.
I would recommend this to a friend - Cons mentioned:Performance
Will this one last more than two years?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hesitant to make the call so soon after purchase. My previous two Sony TVs died after about 2.5 years. Advise purchasing the 5-year warranty for this item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CautiouslyOptimistic,
Thank you for purchasing X750H LED 4K Ultra HD TV.
We guaranteed the good quality of this TV. The brand new product comes with a one-year manufacturer's limited warranty.
In any case that you need our assistance, please follow the instructions below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the :
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Cons mentioned:Performance, Refresh rate
Low quality inexpensive big "smart" tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm extremely biased towards speed, so when buying sony (having owned sony previously) I expect decent performance. Very disappointed in the quality and performance of this tv. Mostly the response time. This is a motel grade television at best. Does not handle gaming inputs well at all. The lag time from all HDMI ports, and the 30hz screen means any gaming console or pc is basically impossible to enjoy. Applications on androids smart tv os are mind numbingly laggy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 19101910,
Thank you for purchasing X750H LED 4K Ultra HD TV.
We're sorry to hear that this TV failed to meet your expectations. We apologize for any inconvenience. This TV has a game mode that you can enhance the game console experience. To improve the performance of the TV, we recommend that you always update the TV to the latest software version(v60214). For assistance on how to perform an update, refer to the How to perform a software update on your TV.
https://www.sony.com/electronics/support/articles/00028577
In any case that you need our assistance, please follow the instructions below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Great pic but sound is lacking
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but sound of TV along not very loud. I’m planning to purchase a sound bar for it. The sound tends to go out at times and TV has to be reset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1Customer, Thank you for taking the time to review the X750H 4K Ultra HD TV. We're sorry to hear about the inconvenience. We apologize for the inconvenience. You can configure various settings related to the TV’s sound such as sound quality and sound mode. Press the HOME button, then select [Settings] — [BRAVIA Settings] — [Sound adjustments] — the desired option.
If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Terrific
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size this is an excellent price! The tv is very fast and goes to other apps very smoothly. The tv will reset if your are using sling tv for some odd reason. Not the tvs problem cause I got it replaced with the same one and the same problem occurred, that is the only app that does that though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geremy,
Awesome! Thank you for the 5 star rating. We're very thrilled to know that the X750H LED 4K Ultra HD TV meets and exceed your expectation with the price and features available on the TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! We value your feedback regarding the Smart Features of this TV. In addition, cast your favorite apps with Chromecast built-in, or enjoy a huge range of apps from Google Play, including YouTube, Netflix, Prime Video, Spotify, and more. Thank you for sharing this feedback!
Regards, Chris