Customer Ratings & Reviews
- Model:
- KD65X750H
- SKU:
- 6401053
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class X750H Series LED 4K UHD Smart Android TV's picture quality, price, color, gaming experience, and sound. However, some customers have concerns about its durability, remote control, short lifespan, refresh rate, and screen issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Worst Flat Screen TV ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for a little over a month and a half and have had nothing but problems with it. It keeps dropping the wifi even with full signal strength. Now the remote control has failed. I have been on the phone with Sony for hours trying to resolve the issue with no success. My other Sony flat screen TV went out only after 6 years of use. This is the last time I will ever purchase a Sony TV I'm going back to Samsung. I thought that I was getting a bargain at $639.00 but it guess I was wrong.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
Thank you for purchasing X750H LED 4K Ultra HD TV.
We're sorry to hear about the issue with this TV. To improve the performance of this TV, we recommend that you update the TV to the latest software version.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00028577
How to perform a software update on your TV | Sony USA
A Software Update Required message may appear when you access internet streaming services. If this message appears, follow the steps below to update the software on the TV. If (Help) is displayed in the top-right corner of the screen: . Select .; Select Customer Support → Software Update.; Select Network.. Skip this step if it's unavailable.
http://www.sony.com
In any case that you need our assistance, please follow the instructions below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Fantastic TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV and features are incredible. Extremely easy set up nd works great with YouTube TV. Will definitely be buying another for the basement shortly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, Thank you for the amazing review! We're glad you're enjoying the smart TV features of the TV and you find it extremely east to set up. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! We're looking forward to your next purchase and thank you for choosing Sony! -Sam
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever bought. The smart TV interface is very smooth and user friendly. It's even easier to navigate than the Roku on my other TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katie, Excellent! We're glad that you like the smart interface and ease of navigation. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony! Erin
Great Best Buy team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales staff was great! Had to exchange for a tv with audio output, cost more but staff easily explained the features and benefits of upgrading.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madeiteasy, Good to know that you are happy with your purchase! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony. Jay
Works Great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great and has a great selection of apps. We’ve had it for almost a year and haven’t had any problems with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aleks, Wow! We're glad that you are happy with your purchase. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thanks for choosing Sony! Jay
So far so good super bright '
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sony TV all the apps work perfect through it bypassed google assistant just hit skip enjoyed works fineSo far so good super bright
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bikermike, Thank you for sharing your experience so far with your newX750H TV! We're glad to hear you love the apps and picture quality of the TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Sam
Great picture. Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far Im happy with my purchase and Im happy with customer service when I picked up curbside. Easy and quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ruth, Good to know that you are happy with your purchase! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this positive feedback! Jay
- Pros mentioned:Picture quality
Many issues with Reputedly quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very much enjoy the picture quality, but am more than unhappy with the functionality of the TV & its remote. Most of the time when I turn the TV on, there is a black screen. If & when it finally shows a picture, the screen shows a frozen picture with voices playing. If I hit the back button I can usually get a moving picture, but the mouths of the people on the screen are not in sync with the audible voices. Again I hit the back button & then it USUALLY works. This is not what I expected from what I was sold as the 'best TV on the market.' Also does not work with my Roku remote at all. I am very disappointed. Could this be a defective unit?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
Thank you for purchasing X750H LED 4K Ultra HD TV.
Good to know that you enjoy the picture quality of this TV. We're sorry to hear about the inconvenience and we apologize if our product did not meet your expectations. To improve the performance of this TV, we recommend that you always update the TV to the latest software version. For assistance on how to perform an update, refer to the How to perform a software update on your TV. https://www.sony.com/electronics/support/articles/00028577
In any case that you need our assistance, please follow the instructions below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Extra TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price; clarity not as good as our other Sony's but price wasn't nearly as much either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeaceofMind, We value your feedback regarding the price of this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very nice and just what we needed to put on our fireplace mantle. It has a great resolution and sound. We purchased 2.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Martinautk, That's great! We're glad to hear that. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for purchasing X750H LED 4K Ultra HD TV. Jay
Excellent Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Through times of uncertainty, I ordered a TV for my In Laws and they delivered to the apartment and followed every protocol. Kuddos
I would recommend this to a friendBrand response from SonyListens
Posted .Hi C273, That's great! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for giving the product a perfect rating! Jay
Sony an bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were some discrepancies, in the order but the products are great an I'm happy with the results
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unhappy, We apologize for any inconvenience. Good to know that you are happy with your purchase. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for sharing this feedback. Jay
Pleased customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a present, have two other Sony’s I’m sure this one will be just as awesome as the others are
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happymom, We're looking forward to your next purchase! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as bright as it should be. Sound isn’t as good as my other tv. Not bad but by far the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rayma, thank you for your review. We are sorry if the sound picture and sound quality of our X750H did not live up to your expectations. The picture & sound quality of our TVs also depends on the signal and content. This issue can be fixed by changing the picture & sound settings according to your preferences. Please go to Settings - Bravia settings - the desired option. You can also change the picture & sound advanced settings of this TV for a better viewing and listening experience.
If there's anything we can do to help, please message us at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
Great Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size tv for our living room, with no glares no matter where you are sitting. Great buy for the price we purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hailsbells816,
Great! We're thrilled that you found the perfect TV for your living room. Experience thrilling movies and games in incredible 4K HDR and clear sound. Everything you watch looks remarkably rich and natural, enhanced by the 4K Processor X1. With Sony’s Android TV and the Google Assistant, quickly access entertainment, control smart devices, get answers on the screen, and more using your voice. Thanks for choosing Sony!
-Ralph
Good value and nice display.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only bummer is that it doesn't have all the ports for my cable TV. But that's fine because we would've cut the cord anyway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dimi, We're glad to hear that you value the nice picture display of this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback. Jay
Another fine product from Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV for the price. Good color and fidelity color depth. So far it has been a good upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hhjr, We always appreciate customers who take the time to give us their feedback. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback. Jay
Sony 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got exactly what we ordered and in good shape. It was delivered early on the scheduled date.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, We're glad to hear that this TV meets your expectations. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay
Great Sony TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. We've had it for several months now and are still very happy with our purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonMyBoy2017,
Awesome! We're thrilled that you are happy with your purchase. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony!
-Ralph
One bad thing for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't support alexa echo show. I installed the app and says not available in country (US) .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BEEMAC, Thank you for taking the time to review the X750H. We value your feedback regarding the unavailability of the Alexa to this X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay