Customer Ratings & Reviews
- Model:
- KD65X750H
- SKU:
- 6401053
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class X750H Series LED 4K UHD Smart Android TV's picture quality, price, color, gaming experience, and sound. However, some customers have concerns about its durability, remote control, short lifespan, refresh rate, and screen issues.
This summary was generated by AI based on customer reviews.
Limited usage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many problems with this tv. Started 1 1/2 after purchase
No, I would not recommend this to a friendJust terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is blurry and it has poor picture quality!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Consumers,
Thank you for purchasing X750H LED 4K Ultra HD TV.
We're sorry to hear that this TV failed to meet your expectations. We recommend that you always update the software on your TV. You can check the link below for your reference:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/downloads/00017012
In any case that you need our assistance, please follow the instructions below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
don’t ever buy this tv horrible buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible tv only last a year and went out don’t buy waste of money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi midnightglazing,
This is not the experience that we want you to have. This isn't normally the case with the X750H. We would like to know more about what happened and turn your experience around. Please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the KD65X750H.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Picture qualityCons mentioned:Bluetooth, Remote control
Slightly above average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony used to be the primo brand, those days are long gone. Since its not their top end tv pretty much you get what you pay for. The voice ACTIVATED remote is handy, not back lit. One would expect Bluetooth for headphones, not just a keyboard. One has to fiddle with the picture settings especially with shows not shot in 4k. Bought as an open box, definitely wouldn't pay the present asking price of over $700. The large size is great for a living room, but would definitely comparison shop other brands.
I would recommend this to a friend Sony 65inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is ok, speaker's are awefull, android is ok not great
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi yuriismoldovi448206,
We regret to hear that you are having an issue with the sound quality of this TV. We apologize for the inconvenience. The Bass Reflex speaker delivers impressive low-end sound that's well suited to movies, sports, and music. An isolated box design ensures highly efficient sound reproduction, delivering punchy bass without compromising detail and clarity. To enhance the sound quality of the TV, you can configure various settings related to the TV’s sound such as sound quality and sound mode. HOME button, then select [Settings] — [BRAVIA Settings] — [Sound adjustments] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sucky Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.experience was bad overall So bad in fact that I never got the TV
No, I would not recommend this to a friendDisaster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was broken. Had to be returned. I brought in an installer and paid $150.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi nickname, Thank you for the feedback on your experience with your X750H. We regret to hear that the TV had to be returned. This is usually not the case for our TVs nor the experience we want you to have. We want to make sure that you’ve been taken care of by your authorized reseller.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Mad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was replaced by Sony 2 weeks later. Tv stopped powering on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dani,
We're sorry to hear about what happened to the TV. We apologize for the inconvenience. Does the indicator light blink or flash? If so, how many times? To isolate this issue, please check the link below and perform the troubleshooting steps:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00153674
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Cracked TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was cracked when it was getting installed by the geek squad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SidMaster,
Thank you for purchasing X750H LED 4K Ultra HD TV.
We're sorry to hear about what happened. This TV comes with a one-year limited manufacturer's warranty. However, the limited warranty of your TV does not cover any kind of accidental or physical damage. We recommend contacting BestBuy regarding this matter.
In any case that you need our assistance, please follow the instruction below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return due to poor quality and application speed .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for choosing and purchasing our X750H Ultra HD Smart LED TV.
We regret to hear that the unit had to be returned.
We value your opinion and we would like to apologize if the quality and application speed did not meet your expectations.
If you ever need more assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and hope you will shop Sony again in the future.
Sincerely,
Sam
- Cons mentioned:Performance
Great TV, till it stopped working.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 3.5 years. Backlight went out. First Sony TV I had die. 40" non-smart Bravia still kicking in basement from 2008 and another 40" Smart Bravia from 2013 still kicking in living room. Guess "they just don't make'em like they used to." Already purchased another higher end Sony 65" and got an extended warranty this time. Hopefully I dont get burned.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Will buy again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is pretty good and fit perfectly above our fireplace mantel. Working good since we bought it 3 to 4 years ago
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome Smart TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony tv is awesome!! We have owned several Sony tvs during the past 50 years. The picture and sound quality can't be beat. Sony has always stood behind their tvs.
I would recommend this to a friend - Pros mentioned:Picture quality
This lasted almost 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this almost 4 years ago. Backlight went out. It had a great picture for the value.
I would recommend this to a friend - Pros mentioned:Ease of use
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv has everything we could possibly need easy to use even for non technology people
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv good image and sound good to use with apple tv app
I would recommend this to a friend - Cons mentioned:Performance
Meh…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok TV. Picture is ok sound is ok. Ive seen cheaper better looking TVs. What bothers me after some time it gets slow like a pc. It also freezes and won’t come on occasionally, just enough to irritate me. I expected more from Sony
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv i am loving it it has nice picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
I love my Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great picture quality. Amazing sound. Good quality at a good price
I would recommend this to a friend Great TV - Internet Drops sometimes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this TV for 3 years now. It’s a great product, good viewing experience. However, the internet drops sometimes. I have an xbox connected to the TV and use it as media hub instead. At the same distance from wifi router, the xbox maintains a much better connection and provides better streaming experience.
I would recommend this to a friend