Customer Ratings & Reviews
- Model:
- KD65X750H
- SKU:
- 6401053
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class X750H Series LED 4K UHD Smart Android TV's picture quality, price, color, gaming experience, and sound. However, some customers have concerns about its durability, remote control, short lifespan, refresh rate, and screen issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store and the picture did not look as good as when I got it home. Once home, the picture quality is great. For the price, this is a great TV. It has a nice bright screen and great black levels.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoughtSonyTV, That's awesome! We're thrilled to hear that the excellent picture quality of the TV looks better in your home. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony! -Sam
- Cons mentioned:App performance
Very Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As most negative reviews on this product, I'm extremely disappointed on the performance of this product since i purchased a month ago. As this was a Sony product and was selling at a great price, it was a no brainer to make the purchase however I was very disappointed. Lets start with being unable to download major tv streaming apps such as AT&T TV which I thought would be available but that was my fault as I should've confirmed. I have FuboTV downloaded however app doesn't work properly. When opening the app, it just operates very slowly and every time I shut my TV off and back on, the app will not work and need to force stop every single time. Although it has been well documented on other reviews, the tv keeps disconnecting from WiFi and have the router right next to the TV, mind you no other device in my apartment loses connection with Wi-Fi. As I mentioned above, I thought this was an excellent purchase bring it is a Sony and the price but i wouldn't have purchased it for half the price if i knew then what i know now. Not sure I'll be sticking with this TV and will look to purchase a Samsung TV whos products have never disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ThisisaSonyTV,
We regret to hear that you're having issues with the TV and we apologize for the inconvenience that this may have caused. This issue is an isolated case. You can follow the troubleshooting steps from the link below to isolate the freezing issue of the streaming app.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00141896
If the Wi‑Fi signal on your Android TV device drops or intermittently disconnects, check your network connection status and troubleshoot the issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00184183
Also, to improve the performance of this TV, please ensure that this TV has an updated software version(v60214).
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/downloads/00017095
The brand-new TV has a one-year manufacturer's limited warranty. If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Sony Bravia worst TV ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a piece of junk, have had this tv for over a year now and can't stand how horribly it works. Half the time I turn it on and the screen is just black, im constantly plugging it out to reset Screensharing from your phone Apple/Android doesn’t matter both don’t work ever The apps feeeze to where you’ll have to unplug the tv, and always has internet connection issues. Will never buy another Sony tv again, second time I've been burnt by their trash tvs
No, I would not recommend this to a friendGood but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works still but sound went away after two years, should last a little longer for the price
No, I would not recommend this to a friendGot for a period of time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years before screen had issues and went out. Great color and resolution
I would recommend this to a friend- Cons mentioned:App performance, Bluetooth
WiFi and Bluetooth don’t work and glitches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv started to have problems a month or two after we got it. The WiFi doesn’t work on the tv so it is hooked up to the router. The Bluetooth doesn’t work either. It glitches on every app we use when none of the other electronics in the house have problems. Sony sent someone out once and they said a part needed to be replaced but then they decided it needs a system update. That was months ago and they still haven’t done an update and the glitching gets worse all the time. I have an older model Sony that has no problems so it’s super frustrating that the newer one doesn’t work properly. Every time we call or email they say to wait on the update but they don’t know when that will be available. We asked for a new tv or money back but they said that wasn’t possible. We should have gotten the Best Buy protection. We’ll be doing that from now on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Faith,
We're sorry to hear you are experiencing Wi-Fi network and app related issues with your Bravia TV. This is not the experience that we want you to have. We appreciate the steps you've gone through to isolate the issue. We want to make sure you’re taken care of.
To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV. The software includes key features, applications, bug fixes, and feature improvements.
https://www.sony.com/electronics/support/lcd-tvs-android-x74xxh_x75xxh-series/kd-65x750h/downloads/00017095
We'd like the opportunity to investigate the issue and review your file. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H
We value you being a Sony customer. We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate all of your feedback as it helps improve the product.
Sincerely,
Jess
Matt Sony Rep
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the pleasure of meeting Matt the Sony rep here in Fredericksburg. Incredible guy and passionate about his job. I wish I had a company soni could hire and duplicate this guy. Going above and beyond is a true understatement for this guy. If you are in the market for a great TV I pray you have the pleasure of meeting and chatting with this guy. My family is truly blessed from meeting this great guy. Matt keep up the great work and I am thankful that there are people like you still in this world. May God bless you and your family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatGuy, That's great! We're glad to hear that! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback. Jay
- Pros mentioned:Picture quality
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv it's awesome.great color and great picture and great price too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Debred, Good to know that you love the great color and picture of this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay
- Pros mentioned:Tv quality
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is a good product for people who want a good TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boss, We appreciate your positive feedback on this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay
Deeply disappointing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was consistently glitchy and required a lot of rebooting. It died after less than 4 years of ownership. Expected more from Sony product--I have much cheaper televisions that have lasted far longer. That's that with this brand for me. Garbage product.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great high end television for the price. Exceptional for gaming on the new PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TR00, Thank you for giving the product a perfect rating! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv . Good value. Good picture. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deedeedeedeedee, Awesome! We are glad that you are satisfied with your purchase. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! We look forward to seeing more of your reviews in the future. Thank you for choosing Sony! -Jess
Good looking an dsounding bad software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the tv for the most part except the software isnt great it crashes and locks up so you have to do a hard reset by unplugging it and replugging it in. Im going to stay away from sony from now on.
No, I would not recommend this to a friendFailed after 34 mths.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 34 mths. no picture, apparently backlight issue. Was refurb from Best Buy. Beyond Best Buy extended 2 yr warranty.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not a great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality was great but didnt last more than 3 years.
No, I would not recommend this to a friend Black Screen of Death
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have owned for about 3.5 years now. when you turn on the TV, about 50% of the time, it will show a black screen. The only resolution is to pull the power and power cycle. Sony Support suggests that I search my local yellow pages to find a tv repair company...lol
No, I would not recommend this to a friendBlack screen will not show picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this TV for less than a year and now my screen will not come on. Its on a black screen. I can hear the sound, but no picture. Very disappointed. Now I have to research and purchase another tv.
No, I would not recommend this to a friend- Cons mentioned:Bluetooth
Noting but a Headache ARC HDMI will not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My soundbar will NOT work with the tv ARC HDMI, if you use an optic cable it is not as good as the hdmi Also with optic there seems to be a lag in the sound from the tv. If you use an optic cable I will have to use 2 remotes. I want to use the tv remote to control the soundbar volume. I have wasted so much time trying to figure it all out I have a migraine! Also Sony has a bad design for the tv legs they are very narrow set and don't accommodate a lot of soundbars. I suggest measuring your soundbar to make sure it will fit between them. I just might return this TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sladder,
We regret to hear that you're having an issue connecting your soundbar to the TV. We apologize for the inconvenience. We value your feedback regarding the design of the TV table-top stand. The X750H supports both ARC and Optical connections and HDMI-CEC function. The HDMI-CEC (Consumer Electronics Control) is an HDMI standard that provides control functions between different A/V devices such as TVs, home theater systems, Blu-ray Disc players, A/V receiver systems, and other HDMI devices. It allows you to control CEC-compatible devices with one remote control. For more details, you can check the link below for the TV Connection Guide and BRAVIA Sync (HDMI-CEC) function.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00231150
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00158884
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Avoid, buy Samsung (or anyone but Sony)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks good, sounds good, but it’s glitchy. Sometimes it just loses its WiFi connection and we need to fully reset it to get it back on. Sometimes the sound cuts out when streaming video (we have a 1GB plan, and we fully upgraded our WiFi network, didn’t work). It was occasionally powering itself off, but this was resolved when Geek Squad replaced the power board. We really should have bought Samsung. We definitely will next time. We do not recommend Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Carrie,
We're glad to hear that you appreciate the picture and sound quality of this TV. We regret to hear about the network connection issue and the intermittent sound issue of the TV. To isolate this issue, please check the link below and follow the troubleshooting steps:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00151038
Also, we recommend that you always update the TV to the latest software version. For your reference, please refer to the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/downloads/00017095
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the 750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last past a year and couldn’t be repaired .
No, I would not recommend this to a friend