Customer Ratings & Reviews
- Model:
- KD65X75K
- |
- SKU:
- 6505136
Customer reviews
Rating 4.5 out of 5 stars with 813 reviews
(813 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class X75K 4K HDR LED 4K UHD Smart Google TV's excellent picture quality, ease of use, and competitive price. Many appreciate the TV's color accuracy and the features offered by the Google TV platform. However, some users have expressed concerns regarding the remote control's design and functionality, as well as occasional software issues and slow operating speed. While some minor software and connectivity problems have been reported, the overall positive feedback points to a generally satisfying viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love my Brava
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV easy setup awesome picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thanks for the review. We're glad that you are impressed with your new Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you so much for choosing SONY! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture! Useful Aps. Love the Voice feature!
I would recommend this to a friendBrand response from SonyListens
Posted .Perfect! We're glad that you enjoy your new TV, RitH. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thanks for choosing Sony! -Craig
- Pros mentioned:Price
Rated 4 out of 5 stars
Bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option for the price point. I would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We're happy to hear that you are recommending this TV to other buyers. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent Value, Easy to Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat this TV for the price. It's got a clear, detailed pic and is super easy to use. It connects across all your google platforms, which quickly accesses your stuff. I'm an iPhone/apple user and I still like this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there FloridaFootballWatcher, Thanks for the review and feedback. We're glad you are satisfied with the 65 inch X75K 4K TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! Regards, -Craig
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying this TV in my bedroom. Had another brand before and didn’t last but two years. So I decided choosing Sony, because had a Sony TV before and lasted me more than 10 years. I sold it because it was too small. Now I hope this one lasts another 10 years again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing your experience with us, ReginaS! We're glad that you are happy with your new Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! -Craig
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
55 Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV always make the best out of it picture is crystal clear sound is just as loud as sound bar no need for it price is very reasonable thank you Sony and Best Buy for the delivery time and professional delivery people
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thanks for the review/feedback. We're glad to hear that you are enjoying your new 65 inch X75K 4K TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! Regards, -Craig
Rated 4 out of 5 stars
Better internal processors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor isn’t strong enough for the Wi-Fi to go through a floor only 30 ft away from router. Bought a 85” Samsung that had no issues connecting but for the Sony’s I had to buy an Wi-Fi extender to connect to both the Sony 65” that I bought
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CarrollP, Thank you for your honest review. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great Value TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a big fan of Sony TVs and I was looking for something that I could put outside in porch that would be still great to watch while it’s bright out. The screen is plenty bright so no worries there. The audio isn’t the great at all but I wasn’t expecting it to be so I bought a sound bar + sub.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the review and feedback, Decembersend! We're glad that you are enjoying your new Sony TV. With the X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Forget calling Best Buy on the telephone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a fine product; the installation went smoothly; after several tries, Grandecom was able to connect it. THE ONLY FLY IN THE OINTMENT IS THAT IT IS EASIER TO PULL YOUR OWN TEETH WITH A PAIR OF RUSTY PLIERS THAN TO BE ABLE TO TALK TO ANOTHER HUMAN BEING AT BEST BUY OVER THE TELEPHONE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBTVOK, Thanks for the 5-star rating! We're glad to hear that you are enjoying your new Sony TV. While we're happy that the installation went well, we're sad to hear that you're having trouble reaching out to BestBuy for support. With the X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Should you need help with your TV, you can always reach out to our product support team. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
our new 65 inch tv from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sales man was very nice and very knowing about questions we had .the two men who delivered the tv went out of their way to make sure everything worked fine before they left we appreciated that .they were very nice and very good at what they do .
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, JudithJ! We're glad that you are happy with your purchase. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! -Craig
- Cons mentioned:Os speed
Rated 1 out of 5 stars
Slow OS, audio issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive never owned a TV that was this slow to navigate the OS. Even accessing Settings is slow. Factory resetting fixes it for a fouple hours. Both on/off WiFi and with & without Google sign in. I think your chip ilmust be terrible. Also the sound is out of sync with video on soundbars. I’ve tried multiple brands, multiple cables, I’ve tried internal apps, Roku devices, Apple TVs, Chromecast. It has now stopped communicating with soundbars almost completely. HDMI ARC or opitcal cable has the same issue. I cant tell you how much i hate this TV. I will never buy another Google TV. I bought a Sony because another brand failed after 3 years. After owning this TV 1.5 years im starting to excited that it will fail. Im so sick of fighting it, rebooting it daily just to get sound working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AverageJoe, we're sorry to hear that you have issues with your Sony unit. This is not the experience we want you to have. Please make that your TV's software is up to date. Go to Settings → System → About → System software update → Check for a system software update. Since you mentioned the issue occurs both with and without WiFi, ensure that your network connection is stable. If using WiFi, try switching to a wired connection to see if it improves performance. Please check this link for more details:
https://www.sony.com/electronics/support/articles/00184183?utm_source
For sound delay issues, please follow this link to isolate the issue:
https://helpguide.sony.net/tv/jusltnr3/v1/en-003/08-05_10.html?hl=delay
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
~Earl
Rated 3 out of 5 stars
Google tv sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google tv and nothing but issues. Changes channels randomly even after being on for a few hours. Like you'll be in Netflix and it will change to local TV or vise versa. Freezes alot and just too many issues for today's technology. After 9 months the sound went out and lucky was under Warrenty and had it fixed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv love the user face it super smooth and good
No, I would not recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good . . . Good morning . . thanks
I would recommend this to a friendRated 5 out of 5 stars
Sony is the best.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this Sony TV tonight. I agonized over making the purchase for the past few days because I've had some bad misfortune with TVs over the past few years. I'll never buy a Samsung again. When the motherboard goes out after 90 days from purchase, as it did with my current Samsung TV, you know the future for it likely isn't looking good.... Anyway, I bought this Sony TV simply because it's a Sony. I expected it to work and to work well because that's what you expect from a Sony. When I unpacked it tonight I was pleasantly surprised to see how intuitive the interface is. It's awesome. I hated the interface on my Samsung TV from day one but unless you're able to test drive it in the store before purchase you're kind of stuck with whatever interface you find on the TV when you open it. So high marks to Sony there. If you're a Google fan and save all your passwords you'll be pleasantly surprised to see all your apps auto-login on this Sony TV. It also very quickly picked up my Wi-Fi and immediately allowed me to bluetooth the TV sound to my sound bar. These may seem like small things but they're basic things my Samsung failed at over and over. When I was growing up, Sony, Toshiba and Panasonic ruled the day. Other newer brands have come along since then .... but now I see clearly that Sony has been, and continues to be, the best all along. Take it from someone who would've rather got another root canal than try to decide which TV to buy next ...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey, Thanks for the 5-Star rating! We're happy to hear that you are satisfied with your purchase. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also njoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for your purchase. Enjoy! -Craig
Rated 5 out of 5 stars
Love my new flat screen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the TV! Installation was quick and expertly done. I had some problems not related to the TV itself, which the Geek Squad took care of promptly. My only problems were with the Customer Service people at your call center.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for sharing your feedback, SterlinginRockford! We're glad that you like your new Sony TV and we're glad that you were assisted professionally by your dealer. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We apologize if you've had concerns with our support team. You can always reach out to us at socialsupport@am.sony.com if ever you need assistance. Thank you for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and sound. It was easy to set up and the wall mount makes it easy to view from any angle.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DianeL, Thanks for the positive review. We're glad that you are enjoying your new TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Craig
Rated 1 out of 5 stars
My Sony TV doesn't power on and doesn't respond
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony TV stopped working completely after less than 2 years of occasional use. It doesn’t power on, doesn’t respond, nothing. For a brand that claims to offer quality, this is absolutely ridiculous. The TV was barely used and kept in perfect condition, yet it failed like a cheap knockoff. Customer service was useless, offering no real help or accountability. I trusted Sony, but this experience destroyed that trust. Total waste of money, I’ll never buy Sony again!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV over 6 months already and I'm very satisfied with the purchase. Though a little blooming at the bottom but overall still a great TV for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, QuocB! We're glad that you are enjoying your new Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you so much for choosing Sony! -Craig
Rated 5 out of 5 stars
Quality you can count on.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a fan of Sony's products. I actually purchased the 85" (Big Brother) TV last year. The 65" has been a great addition to the family. The apps are very user frieldly and easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, JamieP! This TV is indeed a masterpiece. With the X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! -Craig










