Customer Ratings & Reviews
- Model:
- KD65X75K
- SKU:
- 6505136
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class X75K 4K HDR LED 4K UHD Smart Google TV's excellent picture quality, ease of use, and competitive price. Many appreciate the TV's color accuracy and the features offered by the Google TV platform. However, some users have expressed concerns regarding the remote control's design and functionality, as well as occasional software issues and slow operating speed. While some minor software and connectivity problems have been reported, the overall positive feedback points to a generally satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Just being honest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not that great.................
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for sharing your thoughts/review on the new Sony 65 inch X75K 4K LED TV. We're sorry to hear that the picture quality didn't meet your expectations. Any Sony TV and its picture quality is dependent on the source material and settings on the TV. Sony TVs are made to maximize the signal to the best quality available. You can change the picture settings on your TV to your liking. https://helpguide.sony.net/tv/jusltnr3/v1/en-003/07-01_08-01.html The better the source material for example, going from HD to 4K will increase the realistic look of the picture but you can customize settings to your liking. https://www.sony.com/electronics/support/articles/00026355 Hope this helps. -Craig
- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has serious issues staying connected to wifi & tech support says it will only get worse & i need to trade for another tv. I love the quality of the picture & don't like i have to trade for something else
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HollyV,
Thank you for choosing and purchasing Sony BRAVIA X75K smart Google TV.
We regret to hear that you are having an internet connection issue with your Sony TV. This is definitely not the customer experience we want you to have. We can further isolate the issue by following the troubleshooting steps from this page: https://www.sony.com/electronics/support/articles/00184183. Despite your concern, we are happy that you still love your Sony TV.
If you contacted Sony support already, we can review your file to better understand the issue.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case Number:
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Slowest TV OS ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest TV OS ever. It gets frozen at least once a day and is a PITA to wait for it to restart. ust get a cheap one and a Fire TV and y'all have a better experience
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LibardoS, Thanks for the feedback. We're sorry to hear that you're not impressed with the TV's performance. Kindly perform power reset on your TV by simply pressing the power button on the remote for atleast seven seconds until it will restart, or by unplugging the TV for around two minutes. This will help refresh your TV. We also recommend keeping your device's firmware up to date to avoid any issues and to improve its performance. Hope this helps. Thanks and regards, -Craig
Great Google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a month now and no complaints. A definite improvement from last years model although I do kinda miss the volume and on off buttons from the back side of the tv but the remote works great for that just the same.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks RobinM for the review. We're glad that you are enjoying your new Sony TV. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. As it turns out, only the power button is on the TV which is located in the center bottom part of the TV. However, we'll appreciate the feedback about the buttons. This can help us improve our products in the future. Again, thanks for choosing Sony! -Craig
I have spoken to your tech dept on 5 different oc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your tect dept tells me it was installed incorrectly.The voice and pic aren’t synced together and I have spoken with your tech dept to no avail and have an appointment for you to fix I purchased it on 9/15 and you were going to deliver on 9-30 and called and changed to 10-3 and I haven’t been able to watch the TV properly since purchasing it on 9-15. This hasn’t made me a very happy camper. You aren’t coming to fix it until 10-13 ,so after buying the TV I haven’t been able to enjoy it for a month. Not to good for a great company like Best Buy. I also am a member of your Geek Squad for good service. Thanks for listening Robert Hicks
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertHicks, Thanks for reaching out. We're sorry to hear that you're having concerns with the sound synchronization when watching movies on your TV and we'd like to help you fix it. May we know if this only happens when you watch a specific movie? Does it happen to other movies? Does it happen when watching from apps, or from HHDMI inputs? In the meantime, kindly check out the link below. This can help resolve the problem with your TV. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/articles/00026069 .
If you need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
Sony.com Username:
Model and Serial Number: Issue:
Telephone Number:
I hope this helps and thank you for choosing Sony.
Sincerely,
-Craig
Sony Social Support
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv keeps getting hanged and will load here and there for no reason
No, I would not recommend this to a friendWorth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an older unit now but I’m satisfied w performance. You need a very wide ent center for it. And ground yourself before peeling the protective film. You might short the unit otherwise
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Jester99! We're glad that you are all set. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for choosing Sony! Regards, -Craig
Good for the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent for the price and makes a good bedroom tv. Took a star off cause the tv was new in box but missing a bracket when I tried putting the feet on. Had to load it back up and exchange it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Technical, Thanks for the review. While we are glad that you like the TV, we're sorry to hear that you have to have it replaced due to missing parts. We hope that your new set is complete. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! Regards, -Craig
Can’t remove apps
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t have to option to remove apps like YouTube from this TV.
No, I would not recommend this to a friendBlack screen only after 18 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 65” TV stopped working after 18 months. Black screen only when powered on. Troubleshooting failed to fix, countless hours spent with trying to reset. Out of warranty. Do not recommend.
No, I would not recommend this to a friendAmazing amazing amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv,the sales export ,the installation was excellent im so happy that I listened to the sales person on the phone and in 2 days got my tv installed love shopping from best buy
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect Mahsa. We're glad that you were attended professionally. Surely you'll be enjoying your new 65 inch 4K HDR LED TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you so much for choosing Sony! -Craig
Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The tech chris did a great job assembling and mounting my TV. It took him 15 minutes from start to finish. Great job, TV works great. Happy wife, happy life
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome Clearfinish! We're glad that you were attended professionally. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! -Craig
Big boy style!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display for this television is high quality. Next generation consoles are match made for this kind of television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mal87, Thanks for the 5-star rating! We're glad you are enjoying your new TV. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also njoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for your purchase. Enjoy! -Craig
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OS home menu is nice…This TV doesn’t allow for DIRECTV stream app. It gets stuck on the same episode when using streaming apps, so if I use HBO, it will open up the same Curb episode and I have to exit back to home. The WiFi connection seems weaker than my last TV and there is some slight, visible blur during sports because the tv is so big and it’s 60hz
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for sharing your experience with the 65 inch X75K Series 4K LED TV and we're sorry to hear that it didn't meet some your expectations. As it turns out, the DIRECTV app is currently not available for download on Google Play Store nor compatible with the TV. There is good news, however! As an alternative, if your phone or tablet supports Chromecast, you can simply use this feature from the DIRECTV app to cast the content to this TV.
For more details on how you can use the built-in Chromecast of our X75K, check out the following links:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/05_04.html
https://www.sony.com/electronics/support/articles/00135368.
As a general recommendation and to make sure you are getting the most out of our KD65X75K, we highly advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements on applications and TV performance. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/downloads
Should you need assistance with your TV? Please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
-Craig
Sony Social Support
Sony no bologna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant go wrong with a SONY. Been the best for as far back as I can remember...over 50 years.....
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Moparguy! We're glad that you are enjoying your Sony 65 inch X75K LED 4K TV. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also njoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for your choosing Sony. Enjoy! -Craig
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value in a quality tv. Bought for Christmas gift. Sure it will be enjoyed.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Adapter! We're glad that you are impressed with this TV. This is truly a wonderful present. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thanks for choosing Sony! -Craig
Sony KD65X75K Barley Outlasted the Warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing product from Sony. The Sony KD65X75K TV failed only 4 months after it's one year warranty was up. Sony technical support said I should call a local TV repair business since there are no Sony repair facilities in Michigan...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KeithD,
We apologize for the inconvenience you've experienced with your Sony X75K LED 4K HDR Google TV. This is not the buying experience that we want our customer to have. We'd also like to review your file to know more details as to what have been discussed when you called.
Maybe there's something that we can do to help you. May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Case ID (if any):
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X75K:
We value your feedback and aim to restore your trust in Sony.
Sincerely,
Jess
Google TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Tv Software makes this tv stellar! Not the cheapest 4k tv in the market, but paying for good software/UI is worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jlhernandez19, Thanks and 5-Star review. We appreciate the feedback regarding the operating system and price, and we're glad that you find it worthy. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you so much for choosing Sony! -Craig
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great purchase the setup was super simple and the remote has a nice balance between button space and features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greattv, Thank you for the 5-star rating! Good to know you like ease of setup and intuitive remote control function and features. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam
Great picture when it works…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Want to love this TV….but.. every time I turn the TV on there is a black vertical down the screen. And…it repeatedly disconnects from the internet. I have used suggested fixes for both, but the problem remains. And, when I just turned the TV on, once again there is no WiFi signal even though the WiFi is in use on my laptop and phone. Very frustrating!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoBound, Thank you for sharing your experience with us and we're sorry to hear that you're not enjoying your new TV. Kindly power reset your TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. For internet connection issue, you may find this article helpful on how to resolve your issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/articles/00127011
As for the line on your TV screen, kindly check the link below. It contain steps you can follow to fix the issue: https://www.sony.com/electronics/support/articles/00032635
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry again for the inconvenience and hope to speak to you to resolve this matter.
Regards,
-Craig