Customer Ratings & Reviews
- Model:
- KD65X75K
- SKU:
- 6505136
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65" Class X75K 4K HDR LED 4K UHD Smart Google TV's excellent picture quality, ease of use, and competitive price. Many appreciate the TV's color accuracy and the features offered by the Google TV platform. However, some users have expressed concerns regarding the remote control's design and functionality, as well as occasional software issues and slow operating speed. While some minor software and connectivity problems have been reported, the overall positive feedback points to a generally satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Not a good TV at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months I will have to call geek squad. The screen turned black.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarrietF,
We're sorry to hear that you're having issue with this TV. We apologize for the inconvenience. What are the devices connected? What is the current source? Does the indicator light blink or flash? If so, how many times? To isolate this issue, please restart the TV with the supplied remote control (easiest): Press and hold the POWER button until a menu appears → select Restart Press and hold the POWER button until Power off appears on the screen.
If you are unable to resolve your concern, follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/articles/00200862
In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD65X75K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Huckleberry fin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont load homepage Says no internet, check connection says its connected.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for sharing your experience with the Sony 65 inch X75K 4K LED TV. We're sorry to hear that you're having issues with the network connectivity and internet browsing. Allow us to make this a better one for you. Are you using Wi-Fi connection or LAN cable? If Wi-Fi, how far is your TV from your router? Are they in the same room? Kindly power reset your TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. For internet connection issue, you may find this article helpful on how to resolve your issue. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/articles/00127011 As for your internet browsing concern, please note that web pages may not display correctly and some web functions such as downloading, playing or saving Internet content may not work properly. Also, the web browser is not designed to replace the web browsing functionality of a computer. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry again for the inconvenience and hope to speak to you to resolve this matter.
Regards,
-Craig
Wring tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved the wrong tv. The one that was in my box was broken
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Would probably be nice if it worked
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a 13 year old Bravia that still worked. After setting up the TV it worked for 2 hours and then shut off. It would not turn on and still doesn’t. I contacted Sony warranty and they have not been very fast or helpful. So far we have been without a TV for 4 days and from what I have read on the internet it will be 2-3 weeks for Sony to replace/fix this unit. I’m seriously considering calling Best Buy and seeing if they will replace this TV!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unhappy, We're sorry to hear about your issue with this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. If you still have the TV, let us help you resolve the problem. Does the indicator light blink or flash? Is the power cable plugged in properly? You can isolate this issue by following the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a90j/articles/00153674
Should you need further assistance? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclose some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A90J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks for shopping Sony!
Sincerely,
-Craig
Its a TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yep, a TV. You can watch stuff on it. Whoo hoo. A TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Thanks for the review/feedback. We're glad that you love your new TV. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thanks for choosing Sony! -Craig
UnHappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No happy with TV, Sound Bar Volume goes up and down Had Best swap out the TV for a new one and am still having similar issue Went back to best and the told me I was outside the 14 days ( only by 7 days ) and was told I need to go back to sony or pay $200 To have it swapped out again. At this point I don’t even want the TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JimD, Thanks for reaching out. We're sorry to hear about your experience with our product. This is definitely not what we've wanted you to experience. Allow us to assist you with your concern. Below is a link where you can check to help you resolve your problem. You can change the sound settings of your TV depending on your preferences. https://helpguide.sony.net/tv/jusltnr3/v1/en-003/07-01_08.html
And as a general recommendation, to ensure that you are getting the most out of your TV, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/software/00276819
If the persists or you may need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
Sony.com Username:
Model and Serial Number:
Issue:
Telephone Number:
I hope this helps and thank you for choosing Sony.
Sincerely,
-Craig
Sony Social Support
No Features, NO Sound control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$650 and no Bass, Treble or balance sound controls!!! Sony removed picture and sound features from the X75K TV ,so you can BUY their more expensive models; NO BASIC features. Do Not Buy this Crap.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB,
Thank you for your review, and we are really sorry if our KD-65X75K didn't live up to your expectations. This is not the experience we were hoping you would have. For the picture and sound, this TV actually has a Display & Sound settings that you can configure according to your preferences. You may refer to the steps below for more details:
• Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
ref: https://helpguide.sony.net/tv/jusltnr3/v1/en-003/07-01_08.html
Note:
The picture and sound quality usually depend on the signal and content. You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. As for the sound, you have to consider that the sound quality of the television is dependent on the source that you're playing. Quality depends on the original video provided by the video content provider and your connection bandwidth. If you want more powerful sound, we recommend using a soundbar or home theater system. You may also update the TV. A firmware update improves the functionality and features of the device. It can also provide fixes to any performance issues that may occur.
ref: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/downloads
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
Replaced LG with Sony, disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, the motion on darker screen is horrible.Sound is pretty bad too
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidV ,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. We're sorry to hear if you're experiencing issues with it. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. Check the Poor-quality picture conditions for additional information.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00026355
As for the sound, you have to consider that the sound quality of the television is dependent on the source that you're playing. Quality depends on the original video provided by the video content provider and your connection bandwidth.
If you want more powerful sound, we recommend using a soundbar or home theater system. You may also update the TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
To resolve and to avoid any issues with your TV, we recommend updating its software . A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/lcd-tvs-android-x74k_x75k-series/kd-55x75k/software/00276819
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
-Craig
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset as there is a line running across the screen n i paid over 600 dollars for a defective product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Harlen,We are truly sorry about your TV. This is not what we've wanted you to experience. To isolate the issue, kindly follow the steps in the article below. https://www.sony.com/electronics/support/articles/00032635 We also recommend updating your TV with the latest software to avoid and eliminate issues. https://www.sony.com/electronics/support/articles/00119543 .
Should you need further assistance, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
-Craig
Just a Brand name
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very over rated and pricey. I was told that Sony was the best TV for basically an all around experience. I not impressed after my purchase. My LG nano cell shows and performs better hands down.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sam05, Thanks for sharing your experience with us. We're sorry if the TV did not meet your expectations. We'd like to know what are your concerns with the TV so we can assist. Are you having issues with the screen? Is the sound not loud enough? In the mean time, kindly check the link below. This contains steps you can check depending on the problems you are encountering. https://www.sony.com/electronics/support/articles/00200862
Should you need more assistance, please email us at socialsupport@am.sony.com and we'll be more than happy to assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue/concern:
Model Number:
I hope this helps, and thank you for choosing Sony.
Sincerely,
-Craig
- Pros mentioned:Ease of use, Picture quality
Great Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television clear pictures easy too operate. I have had several updates since ive purchased the television. Im working on full knowledge of the television. It is easy too follow how to do whatever your trying to do. I would recomend this television too anyone who is looking for a good clean picture with brillant clear color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jrbarrier, Thank you for the amazing review! We're thrilled to hear you like picture clarity, ease of use, and overall features of your Sony X75K. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv already stopped working, so disappointed. I will be calling geek squad to resolve or replace
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah, We're sorry to hear about your issue with this TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. We'd like to know more about your problem so we can assist. Is you TV not turning on? Is it not showing picture or producing sound? Is the LED indicator blinking?
For the meantime, kindly check out the link below. It contains all the basic troubleshooting steps you need to resolve these problems. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/articles/00200862?cpint=spt-banner_00248776_tv_ts_guide_i .
Should you need further assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclose some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X75K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks for shopping Sony! Sincerely,
-Craig
- Pros mentioned:Picture quality, Price
Best product in Best Buy . cannot beat the price!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture quality in an amazing price!! I was recommended to purchase a Sony Bravia and i had high expectations. I am not disappointed. On the contrary. I LOVE IT. The quality is great and the price is fantastic!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Hannarose100! We're thrilled to hear that you are impressed with your new Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! -Craig
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Poor picture quality. Decent quality for tbe price
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Okkkkkkkkkkkkkkkkkk, Thanks for the feedback. We apologize if the TV didn't not meet your expectations. This is definitely not the experience we've wanted you to have. We'd like to know more about your situation so we can assist. Are you getting low picture quality when viewing contents from streaming apps? Is it the same when viewing from HDMI devices connected to the TV? Regarding the picture quality, it will depend on the signal and content from the source. As a workaround, you can adjust the picture settings of the TV to tailor-fit the picture quality to your needs. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x75k/articles/00190409 .
If you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
-Craig
- Pros mentioned:Picture quality
Sony Bravia tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this tv higher but I’ve owned it for four years(September 2020) Saturday I turn it on no picture! Red light blinking 6 times then stops and repeats. Tried all factory resets and etc that Sony support said to try! The backlight isn’t working and I didn’t register or save my receipt so the five year limited warranty is useless. I’ve owned many Sony products over the years(40 yrs buying there products) and I’ve only had two products with problems. A digital camera that was sent to the factory for repair and still didn’t work properly, and this tv. This tv had a great picture and worked great for four years, but I purchased Sony tv because of the the previous Sony tv is still going in my garage(24 years old) one of the first flat screens I purchased. Not sure if I’ll risk spending hard earned money on a Sony if it’s going to go out after four years!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KevinR,
Thank you for your time writing this review. We're sorry to hear what happened on your Sony TV and digital camera. Your needs and satisfaction with our products is our top priority. The X75K is a 2022 TV model. We would like to know the exact model of your TV and case number so we can review your file and do the best possible for you.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Case:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Color, Picture quality
Sony 65 4K HDR LED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Big Screen with great color and clarity. Great choice for the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, user866221! We're glad that you are impressed with the new Sony 65 inch X75K 4K LED TV. With the X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Craig
- Pros mentioned:Color, Picture quality
Lovely tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, does the job as expected, love the colors.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, GabrielF! We're pleased to hear that you are satisfied with your new Sony TV. With the Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Craig
High def picture and overall amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV mostly to upgrade from my last TV so I can play ps5 with HDR on a better TV. This TV rules, and older movies also look really cool with the motion flow and added colors/pixels. It's always surreal to watch a movie from the 60s or 70s on one of these newer TVs....Anyway, PS5 games also looks really good if you use the "game" video setting because it decreases the input lag and looks very smooth, especially if your game is running at 60fps. Finally, the delivery guys were very nice and straight to the point, they brought the tv up to my apartment and set it right in front of my tv stand. I would highly recommend ordering this TV from best buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thundergun, Choosing this TV will definitely be worth it! We are delighted to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new X75K LED 4K Ultra HD Smart Google TV. Glad to know you are having an enjoyable watching and gaming experience with this TV. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for choosing Sony! -Jess
- Cons mentioned:Os speed
jury is still out, but it's a gift so.......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if the t.v is slow when I turn it on or if it's my internet is dragging. Other than that it's a pretty good t.v!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi driver, Thanks for sharing your experience with the Sony X75K 4K LED TV. We're glad that you are happy with it. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. For better internet connection, make sure that your TV is within 10 feet in the same room with your router. We also recommend updating the TV's firmware with the latest one to avoid performance issues. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Sony wins again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall nice picture quality and Google integration for smart features. Great tv for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, AnthonyM! We're thrilled that you are impressed with the picture quality and operating system of your new Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Craig