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Customer Ratings & Reviews

Your price for this item is $655.99
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Customer reviews

Rating 4.6 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 65" Class X77L LED 4K UHD Smart Google TV (2023) for its unmatched picture quality, superb color and contrast, and overall design. Many find it easy to set up and appreciate the user-friendly remote control and Bluetooth connectivity. Some customers express concerns regarding the Google TV interface and the TV's responsiveness. Despite these concerns, many feel it offers good quality for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 299 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top tier TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent, the sound is great and I couldn’t have made a better choice. The service at Best Buy was top notch and I am loving the experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Banke,

      That's awesome! We're happy to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV!!! Great picture and sound looks great in my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 in. Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Haven't had it very long so I cant say if it's going to be better than my LG I bought which only lasted about a year and a half but we'll see.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarltonB, nice! We're glad you like the picture quality of your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    ..Best "bang for your buck" option of it's size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV... best "bang for your buck" option of this size TV (65"), considering it is not OLED. Subtracted a start, as price could be slightly better given recent price drops in OLED TVs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,
      Thank you for your time writing this review! We are very grateful that you like your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace another brand that had died. Very happy with the purchase. Was not sure about Google TV since I was used to Roku but have found it to be quite easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ch47mm, Great! We're glad that you are happy with your purchase. Thank you for trusting Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for your living room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV 2 months back and I have no issue so far. Picture and Sound quality is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kapil, Awesome! We're thrilled to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all good--super clear, great picture. Easy to set up and operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lula, thank you for the 5-star review! We're so happy to hear you're enjoying your Sony - X77L. It's great to know you're loving the clear picture quality and found the setup and operation easy. We designed it to deliver a smooth and vibrant viewing experience, and it's awesome to hear it's doing just that. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    1 problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is nice, clear and we are enjoying it. 1 problem, the tv goes black when switching from sound bar to tv speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnE,

      Thank you for the review and we're glad to hear that you like the clear picture quality of the TV. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely enjoy my tv, I usually get Samsung TVs but wanted something different and I’m glad I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ejay89, We're thrilled to hear that you're enjoying your new TV. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture, so so wifi connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hung up more than i'd like. I have it on wifi but maybe on wired it would be better. Nice picture and interface

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peter, Thank you for the feedback on your experience with your Sony X77L. While we're glad you like the excellent picture quality and user interface, we regret to hear about the Wifi connectivity issues you're having. If the Wi‑Fi signal on your TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below: https://www.sony.com/electronics/support/articles/00184183

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Tv's are amazing quality !! Picture is outstanding . Basic Sony models are much better quality than LG , Samsung and other brands . Sony brand for life !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul25,
      Thank you for the continued trust you have put in our brand! We always strive to deliver the best quality with our products. We're really glad you are enjoying the exceptional picture quality of your new TV. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation® 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks you so much for being our Sony valued customer and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Relying on Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable. Quality. Sony. Looked for a reliable, long lasting, quality product without unnecessary extras and hype. Happy so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      This is great to hear! We're pleased to hear that you are satisfied with your purchase, MisterE. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My sony tv review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv was going to get the new one that was coming on pre-order but just love the picture will just keep this and save 4 thousand dollars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevinjohn, Amazing! We're thrilled to hear that you love the picture quality. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Family favorite Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Sony TV, it was easy to install and set up. The sounds is crisp and the picture quality is clear and colors vibrant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleT, Great! We're glad that you like the picture, sound, and ease of setup. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, slow operating system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got those TV. The picture quality is amazing. The one downfall would be a little bit slow operating system, but at this price point it's to be expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi keep1, We're glad that you like the picture quality. We'll take note of your feedback. For optimum TV performance, please ensure the TV software is always updated. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blessed by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super, very happy. I’m blessed by Sony. Prefect size, quality, free channels, internet connection stability, and overall a great T.V.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaJ, Awesome! We're thrilled to hear that you are enjoying your new TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Family Room Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture and features are excellent. I would have liked the glare feature but I can work with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinM, Amazing! We're thrilled to hear that you like the picture quality and features of your TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony makes a nice 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, so far I’m happy with my purchase. I still like my Roku more than the picture quality of Google on this tv though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, We appreciate your feedback. We're pleased to hear that you are happy with your purchase. Thank you for choosing Sony. Erin Sony_US

  • Cons mentioned:
    Google tv

    Rated 5 out of 5 stars

    Excellent viewing angles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was not a Sony fan, now I am. I don't like the Google TV that much, I was already comfortable with other OSs from other TVs, but oh well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeE, We appreciate you being a long time Sony fan! We're glad that you like the viewing angles. We'll take note of your feedback about the Google TV. Thank you again for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re enjoying the new TV in our bedroom.the picture is clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryN, Great! We're glad that you are enjoying the picture quality of your TV. Thank you for choosing Sony. Erin Sony_US