Customer Ratings & Reviews
- Model:
- XBR-65X800G
- SKU:
- 6328561
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it "great". They also appreciate the easy setup process and the affordable price point. Many customers are pleased with the vivid colors and the smart TV features that work well wirelessly. On the downside, some customers have concerns about the remote's slow response time, the short lifespan of the TV, and the presence of motion blur while watching sports.
This summary was generated by AI based on customer reviews.
Broken Out-of-Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony - 65" Class - LED X800G Series for a business based application for conference room video purposes, so its a different application. Unfortunately, when the Geek Squad installed the unit on the wall, the technician identified that several pixels were inoperable, so they disconnected the unit and returned to BB. Ultimately, I replaced with a Samsung 65" Class - LED - 8 Series, slightly more expensive, but its been a recurrent pattern for me with similar Sony products.
No, I would not recommend this to a friendWorst TV-- Don't Buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for 3 months now.. I loved it at first until a week ago suddenly a pixel died and now there is a black line on my screen at all times when watching tv. I've never had an issue with a tv until this one and I've barely used it and I'm already having issues.. steer clear of this one.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Like the movie screen at home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had great service. Love the size and quality of this television. Enjoying it every day.
I would recommend this to a friend Waiting on tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy picking out a tv but we have not received it. They will be installing it on the 25th. I hope it is still a great buy
I would recommend this to a friendWould not recommend. It broke literally 3 weeks af
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already are having issues with this TV. Getting ready to send back to Sony for a replacement! I’m very unhappy with this TV. Then it was a nightmare trying to figure out who to talk to since we purchased the extended warranty.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kristy,
Thank you for purchasing our X800G series TV.
We’re sorry to hear about the issues you are having with this TV. Please let us know if your issues have been resolved.
If not, may we contact you directly to see if we can help troubleshoot your issues?
If so, please email the below information to [email protected].
Apologies if you disclosed some of this information previously, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Bestbuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800G:
We are sorry for the inconveniences this may have caused you and hope to speak directly to try to resolve this matter.
Sincerely,
Zac
Takes a minute to load Hulu and Netflix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too long to load and the picture isn’t nearly as clear as I had hoped. I’m returning and buying a Samsung OLED.
No, I would not recommend this to a friendBEWARE! DO NOT BUY!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give negative stars I would, after a year and a half just died out of nowhere. Sony had poor customer service when I called and said since a year had passed i would have to pay to fix it. To pay to fix is is basically the cost of a new TV.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Poor image quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quality device. I wish I could change for something better.
No, I would not recommend this to a friend Poor poor tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke twice, 2 different TVs. Sony customer service awful and wasted hours and hours of time for them to read out google searches
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Sirstudramrod!
We are sorry for the bad experienced. We would like to know more from you and help you out. Please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Erin
Radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing date 10-4-19 give me 6 months to a year and I will give you a review
No, I would not recommend this to a friendNot 4 me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture ooooook.. not gamer TV I would not buy if play video games
No, I would not recommend this to a friendWent out on us
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the backlight went out. We exchanged for another one and 24 hours later there was a thick white line down the side of the screen. We returned. Don’t recommend.
No, I would not recommend this to a friendNo review on this Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not purchase this TV. Purchased a Hisense H9F 65inch.
No, I would not recommend this to a friendbroken
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item was broken before box was even opened. returned and made a purchase for another unit. No more of this screen was in stock but i really wanted this one.
No, I would not recommend this to a friendStill havent got my refund
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for a refund. Didnt work and i brought it back and i still havent got my refund or at least a gift card.
No, I would not recommend this to a friendBad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item had not tv Stan in the box I had to handle in the wall it was very bad experience to buying this tv I’m unhappy with my purchase.
No, I would not recommend this to a friendDo Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. TV has lines going through the screen. bought nov 3 2019 and hasn't even lasted 2 years.
No, I would not recommend this to a friendDon’t do it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than a year, already getting pixelation and color blotches
No, I would not recommend this to a friendI ordered 4 times and you kept cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who has the time to order something 4 times and you kept canceling my order. Ridiculous
No, I would not recommend this to a friendBad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my tv Sony tv 2 months ago doesn’t want to turn on any more so disappointed.
No, I would not recommend this to a friend