Outlet EventEnds Oct. 26. Limited quantities. No rainchecks.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $949.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,118 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Solid on Sony.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent. Remote can control cable box amongst other things. Only issue it’s hard to program. Had to call customer service a few times because it wouldn’t take a RE-program after the kids messed with it. Otherwise the TV is grade A. Originally bought open box 55” was impressed... but it had an issue. Went back and got the 65” brand new. Beats the comparable LG and Samsung models feature and picture wise in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rohan, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    My first

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this TV Maybe about six or seven days ago And What I found was that It was a little bit complicated for me To get it up and running I had trouble connecting it to my surround sound Receiver I bought a Sony in place of a Vizio Who's had all the components On this particular Sony it does not have the red white and yellow or the red green and blue component Everything on this sunny is HMDI But The picture is nice I do enjoy the big screen They're basically was a few downside for me And that was When you looking at TV in black and white The pictures flip between black and green I don't know if that's something in the connection Or not The other thing for me was the mote control very small And it doesn't have that glow where you know where everything is in the dark I wish they had made a better remote But overall it's a good television for the price And what someone else may find may be different So what I have experienced please I do recommend a highly Take a note extra warranty I have no idea how this would be for me this is my first Sony but I had a Vizio on my life and the one that went our I had it for 24 years But I like the Sony product so I thought maybe I tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RML15, Thank you for purchasing the X800H! For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Please refer to the link below for the connection guide for your devices:

      https://helpguide.sony.net/tv/husltn1/v1/en-003/04-02_01.html

      For further assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flexibility of an Android TV in a Sony brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first big screen TV. We have been watching IPADs and small flat screens for the last few years. Finally had enough and decided to upgrade. Price points are all over the place. I didn't want a cheap stripped down model but I also did not want to break the bank. This seemed like a compromise of the two extremes. It had just enough quality to make you feel like you were paying a little extra for some quality without the > 1000 price tag. Got it on sale for 799 with decent amount of reward points to defray even that cost down a few hundred. I like the Sony brand. I have been using their consumer grade still cameras for quite a while and was always impressed with the video capabilities so I leaned toward Sony when I shopped. The picture in the showroom looked warmer and not as contrived as some of the more discount 65 inch models. This may have been the setup and my pre-conceived notions on Sony, but it honestly looked better to me. I had it delivered with basic delivery. I was pleasantly surprised they brought it into the room I wanted it in. It was up a flight a stairs and I would probably have not been able to carry it myself. They did not unbox it (I think that is standard unless you buy the enhanced delivery). The box was easy to open with a kind of foam pedestal that the TV sits on while you are prepping it. I had a stand already built and ready to have the TV mounted to it. It mounted rather easily to the stand although I needed to do that twice. I didn't notice the spacers that you need to put in the VESA holes until I opened up the remote control bag. So I had to unmount and remount. Not a big deal with another person helping to lift the TV. Once I got it turned on and wired up. ( I used a physical network cable since my router is directly under my TV set). I was very happy with the software. I was worried that it would be proprietary but it was Android TV, which meant I did not need an additional set top box to enable any streaming services. All the main services were out of the box like Netflix, HBO Max, and Hulu and much more. Because it is Android, it has apps available from the Google Play store like VPN clients and IPTV clients without a need for an outside set top device. There are even apps that allow for viewing of my QNAP network drive video library. I was up and running on all my streaming services within 15 minutes. I hooked a satellite receiver to HDMI1 and off it went. After setting up the satellite remote to see the TV. Everything went well. I haven't tried to do a single remote but there is some crossover functionality that I set up and it seems to work. All I can say is... Its BIG for my eyes. I love it and got used to it rather quickly but when you move from a 27 inch to a 65 inch. It is a drastic change. Watched some sports and streaming movies. I have not noticed any jittering of the picture. The refresh rate looks good to me. The clarity and colors are incredible as far as I can see. The blacks may be a little gray because of the price point but I really do not notice it unless I am in a darkened room. I believe that is common on TVs of this class and not an issue to me. Sound is good but a bit tinny but it seems very directional. Impressive based on the fact that they are internal speakers. I played with the settings a bit and got it tuned to my 50+ year old ears. Its passable but I have a 5.1 sound bar with rear speakers ordered to complete my setup. My pluses are: Android TV Sony quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sharmony64, Thank you for this detailed and amazing review of your X800H TV! We're very pleased to hear you're enjoying the overall features of your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! It’s so clear and pretty easy to navigate through. The only downside was the purchase. I originally went to one Best Buy and decided on this tv, went through all the changes and they realized they didn’t have it. The option was to order online which we didn’t want to do with the mismanagement of deliveries as well as missing packages. We had to go to another store which was a feat within itself as we live in New York and the traffic is horrible. It was worth it though because we absolutely love our new tv and was happy we made this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi takeishacellis, Thank you for the feedback on your purchasing experience with your new X800H TV. We're glad to hear you love the picture quality and easy navigation of your TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color picture and overall a solid television, I like what Sony brings to the table

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Home Run!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony TV. It has a beautiful picture across every viewing platform! Even more beautiful than the Plasma it replaced! Remote now controls my Hoppers from Dish! After exhaustively reading reviews from all kind of TV models, the size and the price is right! Took off 1 star because the remote is not back-lit! My wife is jealous and wants it! Nah! It's a winner if you want great quality at a good price! I just want a great picture!! Life us too short to be nit picky! Buy it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenks8, Thank you for upgrading to your new X800H TV! We're glad to hear that the size, picture quality, and overall features of the TV is worth its price. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65”

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 65” tv is awesome. The picture,sound, and quality of the tv is excellent. The TV was easy to setup. It is a smart tv so all the apps are on there. We also have the Sony sound bar it is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anderia, Thank you for the 5-star rating! We're very happy to hear you appreciate the picture quality, ease of set up, built-in apps, and that it works perfectly with your Sony soundbar. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use home page. I added the sound bar pairing which was a great option. Geek Squad did an awesome job!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherri, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    65" sony x800h

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to early for review however it is very satisfying seeing this 65" sony doing its work. Really nice color and perfect size for my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scerd, Thank you for the 5-star rating! Good to hear you're enjoying the excellent color quality and size which is perfect for your living room. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family love this new TV, the options are great the quality is amazing and the easy use of Apps is great. Definitely would recommend this tv to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv65, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV!!! Picture is fantastic as well as the sound! Easy set up too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mussia, we're glad you love the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great 4K TV at a very good price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent 4K TV. Sony reliable technology. Pretty good sound from speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HAPPYWIFEHAPPYLIFE, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony is still the best for me

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is just perfect. I have been a Sony guy for long time. I always buy Sony tvs because of the quality. This tv is wonderful for everything for live tv, movies, and video games. I would totally recommend this tv i know you are paying twice as much compared to a samsung but it's totally worth it trust me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RowdyRacer, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Upgrade my 2008 Sony To This.....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV purchased. Everything so clear and easy to navigate. Glad I didn’t second guessed myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyRad, Awesome upgrade! Glad to hear that you are happy with the ease of use and picture clarity of your new TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65” Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup. More functions than I will probably use. Self help included on screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Recycle, Awesome! We're glad to hear that you appreciate the great picture X800H TV and it was easy to setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sorry LG,..

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the 65” LG Nanocell ( 85 series) For this.. nothing against LG but doesn’t even compare to this!.. Beautiful crisp clean picture with amazing colors.. strongly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Qtip, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought a TV, I didn't want it to be too big, but still efficient. I found this model, well rated .... even if there are always opinions that make you doubt. At the reception, easy installation, and very pleasant surprise. well proportioned. But above all, the sound is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimoitchy, You've made an excellent choice! We're very happy to hear you're enjoying the overall features of your X800H TV! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Amazing TV, Picture is very clear, sound is great. Love the Netflix, Prime Video and YouTube options. Amazing quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kerrbear, we're glad you love the picture quality and the featured apps of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is beautiful to boot. The features are absolutely amazing. I had the 650 I think before which is 200 something dollars cheaper. That tv can't compare so very happy with my choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, You've made an excellent choice! Thank you for purchasing the Sony X800H. Good to know you're enjoying the overall features of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Got a great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at buying samsung but online chat said sony was a better quality product. Gamers prefer sony. They were right. Bright contrasting colors, no degradation when watching fast action.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billiybeergoggles, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

Sponsored