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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,118 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Have to try some 4k programing. Remote is a little confusing should be backlit. Switched back to Sony from Samsung. Sony 51 inch XBR has been running since 2003 no problems. Samsung 55 inch 2018 had to replace power supply. So back with Sony but have not ruled Samsung out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Comeback11, We are glad that you like the picture quality of your new Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. We value your input regarding the remote commander and appreciate your feedback. You're always welcome in the Sony family. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best in class picture with ease of operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched televisions in this size for over a month learning a lot about everything of each TV in this class. I was drawn to the Sony X800 on a consistently superior picture. It is an easy device to operate. Sony sends regular updates to the unit via Wifi. A very high quality unit!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV had purchased an LG nanocell for my ps5 but the screen was defective white shadows all over the screen. Then I returned that and got this and i am extremely happy I think it’s only 60hz vs the 120 but I’d rather have a great picture over that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bert, Thank you so much for the 5-stars review and for sharing your awesome experience with our 65” X800H TV. You made the right choice with this TV! We are happy to hear you are satisfied and enjoying the excellent picture quality of your new Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV Great Navigation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great for movies and even gaming. The size is perfect fits with the thin slick look I wanted. The navigation of the tv is very easy to follow and I love it has the google store build in makes finding apps that much easier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Student, we're glad you're enjoying our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV. We don't have cable or satellite so really aren't pushing it but the picture is clear and don't notice blurriness with action. We did have some issues initially with lack of sound when going thru channels & once the tv locked up which caused the processor to reboot. We downloaded an update and haven't had an issue since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HBODude, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV’s far superior than other TV’s. TV is an excellent size for my living room. It’s controls are very easy to handle. The 4K is spectacular and triluminous colors are awesome. Highly recommend to others that are looking for a great TV at a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 800H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 2015 48” Sony that still works great with the X800H because I wanted a bigger screen with all the bells and whistles. WOW! Beautiful picture Easy setup. Tv recognized antenna and WiFi immediately Dolby vision and atmos sealed the deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConwayBill, Thank you for upgrading to your new X800H! Good to know you appreciate the beautiful picture quality and ease of set up of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony - 65" Class X800H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality picture and size for our needs. Setup with the Sony remote to the tv programing would not work properly, couldn't get it to watch a tv show. We had to use the xfinity remote to watch our tv shows. To date we have not hooked up our blu-ray player yet. i'm expecting that to be just as complicated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyD, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're glad you like the picture quality of our product. We're sorry to hear that you have an issue with your SONY unit. You may follow this link to better isolate the issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x800h/articles/00231346

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with this tv. Color, brightness, definition, features, all amazing. It replaced a 60" Samsung (non 4K, I wanted to upgrade) and its a HUGE difference. You won't be disappointed with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaredS, We're very grateful for this positive feedback! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV when the Samsung I had broke down & could not be repaired. I have not owned a Sony previously & I am very impressed. Everything about the tv has exceeded my expectations. I am greatly enjoying it! And the customer service at my local store went above & beyond with being helpful. Really worked with me on this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jean, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV since Christmas and still running amazing fast as the day I got it. Apps download fast and the front menu is easy to navigate app to app. Great picture, always love Sony for picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hailey, thank you for the awesome review! We're thrilled to hear you're enjoying the responsiveness, easy-to-navigate UI, and exceptional picture quality of your new Sony TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality and very easy set up. Netflix and Cable TV programs look amazing! Very easy to use and connect to my devices. Definitely the best TV we have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV! Set up was simple and easy access to all my apps. This has very crisp colors and great sound. I love how easy it was to set up the universal remote and the settings section is very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, awesome! We are thrilled to hear you love the amazing picture & sound quality, features- especially the easy setup function, and user-friendly interface of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV it's self I would rate very Good, the Set Up was fairly easy, could be that I am a long term Sony user, and I think that it helped. The Picture quality is great, the Sound is great as it readily connected to my Sony Amp ! The App selection could be better, they don't have Apple + TV in the App selection or in the store. Having the four USB ports made it fit in well for my needs ! I do wish they had a led indicator AS IN PREVIOUS SET TO TEL IF THE SET IS ON ! I would have placed a five star but I'm still a little bitter as I was not offered an extended warranty in the store, and I tried many times to talk to some one about adding it in the first few days that i had the set, but Best Buy did not seam to really have an answer for that problem ! So far the set has worked like a charm ! The set fit well with the wall mount that I purchased from BB I watched a Eagles Concert from the Form on it an was well pleased with the experience ! . .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silvershark, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Bravo Sony

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my Sony TV performance, great picture and options to stream and add other gadgets, excellent sound and resolution. Great deal for the price paid and quality of Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christmas, we're glad you are happy with our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! Very easy to set up. And surprisingly light for its size. You'll want to pair it with a soundbar or other external system but it produces a great picture. Now just waiting for all the 4k content!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bse523, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to setup. I just wish the HDMI ports were slightly further apart as we have a Amazon Firestick which is so wide I had trim some of the material off of the adjacent cable to get it to fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi X10ring, Awesome! Good to hear that you appreciate the picture quality of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We appreciate your feedback regarding the HDMI ports location. You can enjoy a huge range of apps from Google Play, including YouTube, Netflix, Prime Video, Spotify, and more.
      Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65" is a great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65" was easy to install. We mounted it on the wall. It was extremely easy to set up and link to my satellite remote. The picture has been great and we are very pleased with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful LED Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, the picture is so vivid and clear. Setting this tv up was beyond easy, also the 4 HDMI hookups makes it easy to setup my Xbox X, Playstation, Apple 4K HDR and Playstation 4 VR all on one tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dee22, awesome! We're thrilled to hear you're loving the X800H picture quality and the easy setup. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to install without having to use internet which is what I wanted. Don't need Wifi either. You do need a helping hand due to size. Let's see if it lasts 10 years like my last one did.

    I would recommend this to a friend