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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1118 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 65" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the clarity and sharpness of the picture, while others appreciate the simplicity of setting up the TV. The TV's color reproduction is also highly praised, with customers describing it as fantastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,118 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The real leader is Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV easy to set up and navigate through the screens. The only thing that was confusing is we needed an HDMI cable and luckily had an extra in the house beautiful picture

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jillete, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The color is so vibrant and is the perfect size for our living room. The staff at best buy knows their product and really helped my husband out with the questions he had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cook, we're glad you like the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture quality is good, interface is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good but it doesn't blow me away. Then again, my previous TV was a plasma display so that's a high bar to reach. The user interface here is really good. It is fast and responsive, clearly laid out, and supports all of the streaming options I need. It doesn't natively support Apple streaming, but it does support AirPlay so you can mirror the content from your Apple device. The only quirk I've seen so far is that if I pause the content for a minute or two, the speakers automatically switch from my external Samsung sound bar to the internal TV speakers, and I have to manually switch back. Maybe this is due to connecting the sound bar via HDMI ARC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65 " smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of the picture and the ease of use. I'm very glad I made this purchase. Best buy was great as usual with professional delivery and installation. No complaints !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susan, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and fantastic picture. Went in to buy another brand tv. After comparing that tv side by side with the Sony, there was no question as to which tv had the best picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Farmboy,
      Awesome! We're glad that you made the right choice! With the XBR65X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback! - Chris Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65" Sony TV has an incredible picture, sounds amazing and a great price. Took us 50+ people a few days to figure it out and now very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonO, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the beautiful colors on the screen. Easy set up. Great price for Black Friday! If you want a large sized tv at a decent price, this is the one to get!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the extra $$$ for the quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and nice features. Bought a different 65” TV first and was very unhappy with that TV. Returned it and got this SONY and am very pleased with the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick2300, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65" Class X800H LED 4K UHD SMART ANDROID TV PROVIDES AN EXCELLENT PICTURE. THE PRICE WAS RIGHT AND THE INSTALLATION AND HOOKUP TO MY TUNER WAS FLAWLESS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MUSTANG43, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV, But....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. The only reason I gave four stars instead of five is because the feet are cheap looking. Warning, the remote is really long!!! Wish it were a little more compact. It’s helpful if you lose your remote often though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennifer209, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vivid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So big and vivid with lots of great features. The tv is essentially a tablet with a remote interface. It’s really great to have all the apps easily accessible and the updates run quickly and don’t cause many hiccups. Picture quality is incredible, especially 4K! I don’t like how Sony and google have oversight with every purchase you make not to mention what you view and when you view it. Privacy is definitely a thing of the past as companies build your marketing profile, which is returned in what appears on the display screen. Great for some, not so much for others. You decide for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Research, Thank you for this detailed review of your X800H TV! We're thrilled to hear you like the vivid colors, android TV interface, easily accessible apps, incredible picture quality, and overall features of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    65" sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality Easy to set up Really like the way you can change Picture modes from standard to Cinema to vivid to gaming Remote is easy to set up and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Al1619,
      Awesome! We're thrilled to hear you're enjoying the great picture, ease of setup, picture adjustments and remote of the X800H TV. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    It’s excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our TV! The color and images are so vibrant and realistic. It’s very easy to use and my husband loves the voice remote control feature.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Asaw23, we're glad you are enjoying our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and sharp picture quality. Ultra HD colors jump out as you as close to 3-D without 3-D. Access to streaming is seamless with a press of a button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gmc80, That's really nice to hear. We are happy that you like the picture quality of your new Sony Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. We appreciate your feedback. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this HDTV up for my parent's new home. The setup was crazy easy and the quality looks amazing. I can't wait until they get their internet up and start streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to purchase a large TV for watching regular TV and streaming (not gaming). Excellent picture and sound - from all angles. Remote control, and actions with them, is a little frustrating. Overall, a great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendy, we're glad you love the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent television!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible looking picture for a good price. I’ve owned nothing but Sony televisions for years and they always seem to be the best performers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2019Mt10, You've made an excellent choice! We really appreciate you being a loyal Sony customer and helping to share the word about us. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great tv for movie lovers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While lacking the 120hz, this is a great tv for movie watching. 120hz is really only a benefit for gamers. If you’re not a gamer, go with this option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyB, Awesome! Congratulations on getting your new TV. We're truly pleased to hear you're happy and overall satisfied with the exceptional picture quality of your X800H LED 4K Ultra HD Smart Android TV. It's good to know you're enjoying watching movies with this TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Sony 65” X800H Series (4K UHD/HDR)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing TV from Sony, truly bring out 4K with HDR and the sound sounds really great, has Google Assists and best performance with the PlayStation 5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AirPods, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Sony TV I purchased. This is my first smart tv. The picture is clear. It took me a while to learn to use it. The remote is...meh. It is a very poor design. Too thin and the buttons are too small. I wish they would let me review the installation process. It would be a negative review if possible. DO NOT get Best Buy to install it. If you can get someone else to do it, that would have been a better way to go. Very poor experience and not 1 phone call from Best Buy to follow up and they were aware of my problems with the installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LovingmyTV, we're glad you love your new TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. We're sorry to hear about your experience. This is something you may need to coordinate with our dealer. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.Thank you for choosing Sony! ~Earl Sony_US

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