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Customer Ratings & Reviews

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Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,396 reviews
  • Rated 5 out of 5 stars

    Awesome Picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and clarity are ridiculous on this TV. I couldn't be happier with this purchase. I was actually going to purchase a different brand and model that was more economical. The Sony rep showed me this model and explained that since I was a total tech member the cost differential was about $50. I'm so glad I went into the store instead of buying online.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnD, That's awesome! We are glad that you like the quality of your new Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE AND EASY TO USE IM GLAD I BOUGHT IT HIGHLY RECOMMEND

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarvinB,
      Awesome! Your satisfaction with the incredible picture and sound quality with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    THE BEST TV MONEY COULD BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I wanted the Frame TV, I'm so happy to have this one. It's intuitive, crisp, clear, and has an amazing sound system. The capabilities are modernized and makes watching TV, streaming, or casting so easy and uncomplicated.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEFACTORSdotCOM, Thanks for sharing your experience. We are thrilled to hear that you are so happy with your Sony BRAVIA 4K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    The best value for a high end 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 4k TV with no backlight bleed, no dead pixels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smdieter0, thanks for sharing your experience! We're immensely pleased to hear the Sony - 65" Class X80K has been the perfect choice for you. With its stunning picture quality, rich colors, detailed contrast, and support for Dolby Vision and Dolby Atmos, this TV truly delivers an immersive cinematic experience! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    New 65” Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 65” TV replaced a 17 year old Sony 52” in our family room which was starting to have intermittent problems. Love the Sony products we have purchased in the past from Best Buy. The picture and sound quality on this 65” TV are excellent. Bought a 65” Sony X95K series TV 2 years ago for our living room. Love the quality of theses Sony’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, we're glad you love the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Ok tv for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has trouble staying connected to the internet. Locks up quite a bit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferC, Thank you for the feedback on your experience with your X80K. If the Wi‑Fi signal on your Android TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/articles/00184183

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this TV from another Sony Bravia. The picture is excellent and just the right size for our living area. It was easy to set up and connect to our Dish network receiver. We were able to connect the remote with the Dish and the external speakers for easy of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebM,
      Good upgrade! We're glad that you were able to find the perfect TV size for your living room. We are truly happy that you chose Sony - 65" Class X80K Series LED 4K UHD HDR Smart Google TV and enjoying the excellent picture quality, easy to setup and connect to your Dish network. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Works great, looks great. Better than spending tho

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on sale and its been amazing. Does everything you want it to and the UI for the smart tv functions works great. Sound could be better, but thats expected from tvs nowadays

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justin, We're delighted to hear that you're enjoying you're new TV. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony 65" x80k series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv! Color is supurb. Wonderful sound and brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoseG,
      Excellent! We're truly grateful you like the great colors, brightness, and sound quality of your new TV. Your satisfaction means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mikehelikesit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and wonderful picture. This is my third Bravia TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Agent007,
      Thank you for being our Sony valued customer! We really glad you like the amazing picture quality and your easiness in setting up your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new remote. Mine got lost while moving. Can anyone help?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with my Sony, no baloney.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony Bravia. A had gotten the same brand and model over 10 years ago, and is still works fine. That is why I stuck with this brand and model. I did feel like I wanted to chose the highest brightness level, but put it on the recommended setting. I needed my son to help me set it up, though with all the questions and prompts. I am satisfied though, and was happy to get this TV on sale as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YasminV, Thank you so much for taking the time to leave us a review of your KD65X80K! We really appreciate you being a loyal Sony customer and helping to share the word about us. And good to know that your son were able to help you adjust the brightness level of this TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony tv for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the tv on sale its not the top of the line but plenty good enough for me. My favorite thing about sony is it instantly connected to my sony surround sound and works great with my ps5. The remote is simple to use and set up was a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Awesome! Thank you for sharing such an excellent shopping experience. We are extremely pleased to hear you are enjoying the wonderful features, especially the incredible picture and you appreciate the new standard remote with simplified buttons for ease of use. Glad to know it works great with your Sony Audio system and PS5. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great tv at great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Great sound and brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LadyJ1417,
      Perfect! We are very grateful how much you like the outstanding picture, sound, brightness and reasonable price of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Broken screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing! I couldn’t get five stars due to the screen being very fragile, I had to return a TV two times because when I got home to and unboxed them, the screens were shattered. After the third one, I had one that wasn’t broken in the box. But it makes me very nervous to move or touch the TV due to how sensitive the screen is. Probably wouldn’t buy again because of the screen.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryD, Thank you so much for your awesome review! We are so glad to hear that you are happy with your new TV! We strongly recommend to use correct hand placement while carrying the TV is very important for safety and to avoid damage. To hold the TV correctly when moving, we recommend to have two persons. Place one hand (palm of your hand) on the bottom of the TV along the bezel avoiding the screen, then place your other hand, on the top of the TV still avoiding the screen and carefully lift the TV.

      Also, please make sure that the TV is turned off and unplugged before moving the TV.

      I hope this helps!

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Favorite tv in the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first 65” Sony tv and we couldn’t be happier. The picture is great and you can’t beat the sound. We have other TVs but when I turn on everybody in our house comes to the living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Congratulations on getting your new TV. The BRAVIA X80K is an excellent choice for an upgrade. We are really happy to hear you're very satisfied with the superb picture, sound quality, and excellent performance of this TV. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent quality- worthy purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and more compatible apps that makes highly reliable and provides option to install plethora of apps.sound quality is great as it’s a Sony trademark and very crisp and clear without any add on sound bars or stereo speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karthik,

      Great! We're glad that you like the sound, picture quality, and supported apps of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture, sound and brightness. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tlimbaugh, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV!
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent image, brightness, sound, ergonomics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image, brightness and sound. Nice minimalist legs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomG, We are glad that you like the excellent quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packaging, great picture, easy set up. Works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColbyA,
      Awesome! We're thrilled to hear you like the great picture quality, easy setup and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US