Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$734.99
Save $265
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,396 reviews
  • Rated 5 out of 5 stars

    No Zoom App

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only down side this Tv was purchased for.a Zoom application from the Google apps on the Tv it states in the description that it Zoom works. Not true no app found.. otherwise it a good TV

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZOOMTv,

      We're happy that you appreciate most of the features of this TV. We're also sorry you've been running into difficulty. The BRAVIA X80K supports the Zoom app for webcam purposes with the use of the compatible BRAVIA CAM (CMU-BC1) (sold separately). The Zoom app is available to download on the Google Play Store. Make sure that your TV is running the latest firmware.

      Refer to the link below on how to install applications on the Google TV, then search for Zoom.
      https://www.sony.com/electronics/support/articles/00295376

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    satified

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is easy to setup picture is clear and bright

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobm, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Pleasurable experience overall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was packaged very well. Installation was a breeze. Set up (wifi, sound, etc) only took a few minutes and was intuitive. Ordered online and picked up in the store without a hassle!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BennyL, Thanks for commenting! We are truly happy to know that you're satisfied with the amazing smart Google TV features & superb performance of your BRAVIA X80K. We are glad that the installation of this TV turns out extremely well and we greatly appreciate your feedback with the ease of setup of the TV. Thank you very much for sharing such an excellent shopping experience and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Smart TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good pucture quality. Easy to use. Good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Domaze, Amazing! We're glad that you like the ease of use, picture, and sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent value and quality BUT--

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and excellent picture and quality--sound is pretty good also--one issue:was told that because it supported Google TV that it would support the Google doorbell (wireless)-so far it is not true so we are wondering if it really does support other Google Wireless products--!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonR, we're glad you like the picture and sound quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Tv monitors

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using it love the color and good for movie night easy to used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RedentorY,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re still loving your KD65X80K, especially its vibrant color and ease of use for movie nights. Knowing it continues to enhance your viewing experience means so much to us—thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Wonderful TV Brand!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV and at first we werent sure if we'd like it and we were so suprised at the picture quality and the sound all of it is truly amazing. Watching TV on this brand of televisions makes you feel like your in a live show audience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanetteD, Thank you for the 5-star rating! We're very happy to hear you give the BRAVIA X80K a try and it did not let you down. The smart Google TV features, amazing picture and sound quality of this TV is fantastic and it's great to hear you agree as well. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for your purchase and for choosing Sony! -Jess Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    IS A SONY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with SONY, for me is a no brainer, this particular size is perfect not too big, not too small, the picture is excellent and with the no interest if pay within 24 months, I cannot ask for more I really recommend this TV. I simply love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ABSLICE26, Thanks for sharing your feedback. We are glad to hear that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing picture, great value, highly recommend!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The picture looks even better than when I saw it in-store. The colors and contrasts are the most realistic I’ve seen, even compared to others above this price point. Haven’t found anything that I don’t like about it yet. Would definitely recommend this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MBrez, That's awesome! We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best TV Ever.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having different other brands of televisions I finally got a SONY and it is amazing. Take a picture of the sound is absolutely awesome. Wish I wouldn't gotcha was able to afford one before. Basically the best TV out there, SONY is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeshaA, awesome! We're glad you are enjoying your new TV! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an old TCL, this TVs picture quality is amazing. Big difference when watching movies and also nice to game on with next gen consoles. Interface works fast being a google TV. Very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Ho AndreS, Thank you for upgrading to your new Sony X80K! We're glad to hear that you appreciate the amazing picture quality, snappy Google TV user interface, ease of setup, and great gaming experience with next gen consoles. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound too (considering I didn't add a sound bar). After getting the same exact TV from Sams club only to mount it on my wall and THEN finding it wouldn't even turn on, I got wise and came straight to Best Buy. Great service, great people. In a word . . . GREAT!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blogwords, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Beautiful picture on screen by default

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yati,
      Great! It's nice to know that you were able to setup your new TV easily and appreciate the beautiful picture quality of the TV. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great for business

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased a number of these for our Sales group to use i Zoom rooms and as bulletin boards. Easy to use, easily hooks to other equipment and even the ones we purchased over a year ago still look great regardless of how long they stay on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tnolan,

      Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the easy to use features of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv you can get for the price, great picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vinnymac, we're glad you like the picture quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great low cost TV.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a newer version of the television I purchased nine years ago from Best Buy. It’s an outstanding TV and I am enjoying it. It was almost $1000 less than what I paid for it last time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichO, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony X80K LED 4K HDR TV. We're thrilled to hear you love the great picture and overall features of this TV. Thank you for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Didn't disappoint, excellent model!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, great 3d depth. Super easy setup with Google TV and Home. This is the 2nd Bravia I've owned, the first was a 49" bought in 2015 ans still works fine. Just wanted a little larger screen and voice assistant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PopsFromPA, Thanks for sharing your 5-star review and impressive experience with your Sony X80K 4K TV. We're truly happy to hear it meets your needs and expectations! Glad to know you love everything about this TV, especially the excellent picture, smart Google TV features and ease of setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv I needed a bigger model it fits on my wall perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sand, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    juggernutt

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and quality,sound is good hookup was easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smiley, Great! We're glad that you like the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Manny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound and quality, good value for money. Provides lots of options and features for the customer convenience. It is also thin, light and pretty much adjustable to many wall areas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmmanuelM, That's amazing! Thank you so much for sharing your wonderful experience so far with your Sony X80K 4K TV. We're truly delighted that you love the reasonable price, exceptional picture and sound quality of this TV. Glad to know you appreciate the smart Google TV features and slimness of the TV that is also noteworthy. Thank you for choosing Sony! -Jess Sony_US