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Customer Ratings & Reviews

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Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,396 reviews
  • Rated 5 out of 5 stars

    I'm enjoying the Sony TV.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the picture quality of this new TV. So glad I upgraded to a Sony. Great picture great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanM, You've made an excellent choice! Thank you for upgrading to your new Sony X80K. We are truly happy to hear that it matches your expectations and you like the stunning 4K HDR picture of this great TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with the BestBuy crew while picking the tv up. The TV has been a great choice and works well. The color is great for the price of the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dalton, Thank you for the 5-star rating! We are glad to hear that you are happy with your shopping experience with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!  -Carl Sony_US

  • Rated 4 out of 5 stars

    TV very good but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very good. A little dimmer than my Samsung in the main room, still has a wonderful picture quality. What I didn’t like was that it wouldn’t recognize my Denon receiver for the built in wall speakers. There were a few Sony’s available on its ok list, but I don’t want to spend more money on a new receiver!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronB, We are sorry to hear you are having issues with your Sony BRAVIA TV. You can always adjust the brightness and other settings of your TV according to your preference from its Picture Setting: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. Please make sure to update the firmware of your TV to improve its performance: https://www.sony.com/electronics/support/articles/00119543. You can isolate the issue with the receiver by following the guide here: https://helpguide.sony.net/tv/jusltn1/v1/en-003/04-04_01.html. Despite your concern, it's good to know that you still like your Sony TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv! I like the sound and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValeriekateC, That's fantastic! Your satisfaction with the excellent quality and overall performance of your Sony X80K are greatly appreciated. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with Sony image for this price! The soundtrack quality is amazing and I don’t need sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eraser, That's wonderful! We're truly delighted to hear you love the outstanding picture and sound quality of this TV. We always strive to deliver the best picture quality with our TVs. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, strong and well built. I’ve never owned a Sony TV before so this was a good place to start.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyrW, You've made an excellent choice! We are so pleased to hear you like your new X80K and you're enjoying all of the features and capabilities. Also, we're happy that you appreciate the sleek and stylish, with slim bezels that maximize the screen space. At Sony we strive to put forward the best possible products for our customers. Thank you for upgrading to your new Sony X80K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony 65 inch television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony television works perfectly. The picture quality is amazing. The remote controls our Apple TV too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyC, That's amazing! We're really delighted you're happy and satisfied with the exceptional picture quality of your new X80K TV and that you can now use only one remote for all you devices. Thank you for upgrading to your new X80K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome sony 4k tv and great picture quality. And its great you have the option to not have the google tv stuff and just set it up in basic sony tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seadog, We are happy that you now have an awesome smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Good TV. Just have to fix the colors

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Replacing my Samsung since my wife accidentally broke the living room television. Only issue I have is that I have calibratethe colors. Kind of my beef with all my Sony products. otherwise great for movies, sports and animated movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I have ever, the picture and sound quality is excellent. i recommend others to buy this for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VenkatayashwantkumarE, Thank you for sharing such an excellent shopping experience. We're thrilled to learn you feel this is the best TV you've ever owned. Good to hear that you appreciate the outstanding picture and sound quality of this X80K LED 4K Ultra HD Google TV. Thank you for the recommendation and for choosing Sony! Have a great day! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good buy. Excellent picture and sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great price. I just bought this and the picture is excellent. The sound is very good, too. Very easy to set up. I don’t want to invest in super pricey tv’s anymore for a bedroom. This was perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, We're glad that you love the picture, sound quality and ease of setting up your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Hands down best TV in its category

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Crisp image and super fast processor for switching from app to app. Great gaming capability as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorC, Amazing! We're very happy to hear you like the crisp image, super fast 4K HDR X1 Processor, and great gaming experience with your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this Tv for my garage, me and my wife are happy with it great for fight nights!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewCaney,

      You made the right choice! We're glad that you and your wife are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! The customer service was excellent and I purchased the right product because of it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceG, Thank you for your awesome review! We are glad to hear about your awesome shopping experience! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Tv for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has amazing crisp resolution with minimal to none delay inputs and HDR colors are very enhanced!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating and review, AbrahamA. We're truly happy to hear your purchase went well and we've matched your expectations with your new Sony X80K 4K LED TV. Your satisfaction with the stunning 4K HDR picture and amazing performance of your TV are greatly appreciated. Good to know your investment is worth it. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    good price good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my humble opinion it seems like an excellent TV for the price you pay, very good image quality, although the sound could be improved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafaelB,

      Thank you for sharing such an excellent shopping experience! We're truly glad that you love everything about this TV, especially the excellent picture quality. Good to know your investment is worth it and you're satisfied with your purchase. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-balanced speaker drives movies and music with clear sound.

      As a suggestion, you can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Google TV which best suits you. For more information on how you can enhance your listening experience check the Adjust Sound Settings on your Android TV.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV and Sound Bar Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound of this Sony TV is excellent. The price we paid for it was very good! The Geek Squad set us up quickly and answered all our questions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglaseH, We are thrilled to know that you like the picture and sound quality of your new Sony BRAVIA smart TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good buy smart the right size and is very good quality picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, MogosH! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are very satisfied with your purchase and you are enjoying the excellent picture quality of the TV. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Outstanding picture quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality with Dolby Vision, the detail in the picture is phenomenal, very realistic. I use a sound system, but it also has Dolby Atmos support!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azza, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome large TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love are new Sony TV! Even though the size is smaller (65’) than our last TV (75’) we don’t even notice it! The TV is exceptional!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charpo, Amazing! We're happy that you like the outstanding picture quality and overall performance of your BRAVIA X80K. Your assessment is spot on! The X80K provides exceptional picture quality using the powerful 4K HDR Processor X1 that reduces digital noise and boosts details for lifelike picture quality. Everything feels so real on this 4K Google TV with over a billion colors, excellent contrast, and effortless voice control. Thank you so much for purchasing the 65" X80K and for the 5-star rating! -Jess Sony_US