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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,396 reviews
  • Rated 5 out of 5 stars

    Gene

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the quality of the picture and sound. I have no issues so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, GeneT! We're thrilled to know that you're happy with the amazing picture & sound quality of your KD65X80K. Thank you very much for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and nice graphic, but was defective after the return period. Reached out to SONY back and forth multiple times, and finally got a replacement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonS, While we're glad that you like most of the features, we regret to hear that you've had experienced some issues with the first BRAVIA TV that you received. Glad to know everything has been taken care of. We hope you continue to enjoy the new replacement TV. Should you need more assistance, please feel free to contact us here. Thank you for all your inputs. Regards, Jess Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service experience,very easy .tv quality it’s excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raphael84, it is nice to know that you had a great experience with your purchase. Enjoy your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    It's a Sony and that's no boloney.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works good. I am old and it didn't come with written instructions. Or a tutorial of how to access all the features. I still haven't figured out how to get closed captioning on regular tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveR,

      That's amazing! We're really delighted you're happy and satisfied with your purchase. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more information, please refer to the BRAVIA usage tips page on the link below.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00291490

      To display Closed Captions on the TV screen, visit this helpful link: https://www.sony.com/electronics/support/articles/00244799

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it’s big and it has everything I need, I love the HD and the quality, it’s beautiful, i makes me feel like I’m inside the tv!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeresaM,

      Perfect! We're glad that you are enjoying the size and picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 65" Class X80K Series LED 4K UHD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and directed me towards this TV after telling them my needs. Picture is amazing and works great with a PS5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJTh, Great! We're glad you had an amazing shopping experience and good to know you're enjoying the amazing picture quality and it works seamlessly with a PS5. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Better than a budget tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv if you want to maximize price to performance. The backlight is still not up to par with full array panels but the software and snappyness of the interface makes up for that. Would recommend to friends and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigSexy,
      Thank you for such a great review and recommendation! We're happy to hear you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had other brands of TVs and I’m so glad I decided to go with Sony. It has a wonderful picture and the sound is amazing too. No need for a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaR, You've made an excellent choice! We're pleased to hear you like the amazing picture and sound quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Google Tv Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and I love my tv. This is my second one. Both gentlemen who assisted me did an awesome job mounting it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnW, We are happy to hear that you love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. First Sony always had Samsung. Might have to stay with Sony from now on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieD, Thank you for this amazing review of your first Sony BRAVIA TV! We're really glad to hear that you are enjoying the superb 4K HDR quality, smart Google TV features and very good performance of the TV. You chose the best TV brand! Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our LG and doing an in store comparison, the sharpness and colors on this Sony were a lot better than LG, in our opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HBIRD58, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great for Bright Light rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sharp picture...really good in bright light. Sound is not so great...ordered a sound bar to compensate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamH, It's wonderful to know that you appreciate the picture quality of the X80K TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome review and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best purchase I’ve made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made this year I really like this TV great picture sound one of the Best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnieB, You made the right choice upgrading to the Sony X80K! We're glad that you like the exceptional picture and sound quality of the TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this tv. Had for about a year now and will buy Sony from now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderM, Thank you for the 5-star rating! Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are delighted to hear that we've matched your expectations with your Sony X80K so far after owning it for about a year now. At Sony we strive to put forward the best possible products for our customers. Thanks for leaving us such a fantastic review! Our team will definitely be happy to read what you wrote. We hope you still continue to enjoy your TV. Regards, Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Nice picture. Easy to set up. Paired well with a Sony soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOOO, Thank you for telling us about your experience with your Sony X80K LED 4K HDR TV. We really love to hear you are enjoying the exceptional picture quality, ease of setup, and it works great with your Sony Soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good TV. The interface is great, even for the startup process. Everything was easy and the response in navigating the menu is really fast. Picture is great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonM,
      Perfect! We really appreciate how much you like the great picture quality, User Interface, ease of use and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors and skin tone the Sony X80K gives me. Also the sound is great no need for a sound bar. The price was very good also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VernonA, We are glad that you love the colors and skin tone your Sony BRAVIA X80K gives you. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Scott

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Tube videos are clearer sound better had a Vizio that crashed after 4 years. This tv blows it away

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottA, We are happy that you now have a great smart TV with excellent picture and sound quality. You chose the best TV brand this time. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv it has a great picture and it’s size tv and it’s amazing tv to have I would recommend this tv to everyone it’s a must have tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shortydowop, we're glad you love the picture quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality the TV produces. We’re movie and video game family and it has awesome quality for this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacC, Thank you for giving the product a perfect rating! We are glad that you are satisfied with your purchase. Good to hear that you are having an enjoyable watching and gaming experience with your X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US