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Customer Ratings & Reviews

$734.99
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Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,396 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great. However, I spent almost $800 on it, and still never got my reward points

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinD, We are glad that you like your new Sony BRAVIA 4K smart Google TV. BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. For any store-related concerns, we recommend contacting the store directly. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. If you want clarity, go with a Sony. Picture is excellent. Smart tv function is quick and responsive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lglea,

      Amazing! We're glad that you are enjoying the picture quality and responsiveness of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Sony open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item , overall quality , nice definition, colors, blacks . This particular product had burn image, contacted sony, couldn't fixed it, but Sony originals are very quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television !...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It,is a very good television with outstanding picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TroyV,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    amazing image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing image quality and color depth, i love the quality of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Katrose, That's amazing! We're really delighted you're happy and satisfied with the superb picture quality and color performance of your Sony X80K. It sounds like we hit the mark with the X80K. Thank you so much for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this is 85 and 65 inch. Great quality, and picture is great. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanP, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional picture quality of your new X80K TV. We really appreciate the recommendation. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony 65" Class X80 Series 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the store. Screen fit perfectly in our living room. Picture is great for movies, TV and sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EJC1837, That's great! We are happy that you now have a perfect smart TV for your living room. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony TV - Awesome Picture!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony TV. Real pleased with the picture. Sound real good! Worth yhe cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlendaN, Awesome! We really appreciate your satisfaction with the exceptional picture and superb sound quality of your new Sony TV. Glad to know your investment is worth it. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    A lot of TV for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a substitute for an OLED, and I think it represents exceptional value for the price I paid. It’s a high quality device that doesn’t break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AK77,
      Awesome! We're glad to hear your satisfaction with the X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony - 65" Class X80K LED 4K UHD Smart Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been amazing and the delivery team was professional to deliver without damages.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnandhV, Thank you for sharing such an excellent shopping experience. We are delighted to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new X80K LED 4K Ultra HD Smart Google TV. Thank you for leaving us such a wonderful review of your 65" X80K and for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    The picture is great - but difficult to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the Sony delivers a great picture, they have made it very difficult to operate. They make it hard to find the internet, they make it impossible to stream a cable company. They force you to use their programs. I had to add ROKU in order to make it easier to operate. Very disappointing, why they have to push a personal agenda rather that just provide you with a great TV. And lastly they provide you with a very cheap remote that doesnt work well and hard to operate.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGLCC, Thank you for sharing your feedback on the Sony X80K 4K LED TV. We're sad to hear that you are experiencing some issues with it.

      The Wi-Fi signal on your TV may drop or intermittently disconnect for various reasons. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if the TV Wi-Fi signal drops or intermittently disconnects from the internet.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00184183

      We do have good information about tips to maximize network and internet performance in your home here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00133631

      As for the remote, make sure that there are no obstructions in front of the TV as it could block the signal from the remote.

      Make sure to update the firmware of your TV to improve its performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543. The updates also include key features, applications, and bug fixes.

      Hope this helps. Thanks and regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the 2nd Sony TV I own and again I'm happy with purchase. Easy menu, good quality picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConradM, Awesome! Congratulations on getting your second Sony TV. We're really thrilled to hear it works great and you're having an enjoyable watching experience with your BRAVIA X80K. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    65” Sony TV and soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” led tv and sound bar from Sony are always reliable and great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyI, Choosing this TV will definitely be worth it! We are extremely pleased to hear you love the superb picture and amazing quality of this great LED TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Also, thanks for purchasing another Sony soundbar. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is nice and clear. The only reason for 4 stars instead of 5 is that I am not sure the quality of the picture warrants paying $500 more than other name brand 65" TV;s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkD,

      Thank for sharing your review and experience with the X80K. Your feedback about the picture quality is greatly appreciated. For optimum performance, make sure to install the latest software version of the TV. Picture quality may vary depending on the source content. You do have the option to adjust the picture settings of the TV to tailor-fit the picture quality to your needs. For more information, please refer to these links:

      https://www.sony.com/electronics/support/articles/00028577

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html

      You may also find this link helpful:

      https://www.sony.com/electronics/support/articles/00245141

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, excellent picture and sound. A great value TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RBMDO, Awesome! We're thrilled to hear you like the excellent picture, sound quality, and overall value of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sister tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv is amazing quality and price I got new soon as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElkinG, Thank you for sharing such an excellent shopping experience. It is wonderful to hear your purchase went well and we've matched your expectations with your new Sony X80K 4K LED TV. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good value in price vs. picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this a good TV in terms of picture quality vs. price. One could spend more or less, but the better picture quality is not worth it to me. I have an external Sony soundbar, so native TV sound is not that important to me. Overall I find this TV good value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ROwen, Great! We're delighted to hear that you like the picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony atav

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new tv. It has good quality, color and shape looks so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaselpdj, Thank you so much for the 5-stars review! We're really glad to hear you are overall happy and satisfied with the excellent picture, superb colors and features of your new Sony X80K. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Very easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is so beautiful on this tv. I ordered it on the website and was able to pick it up within an hour. Very easy purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaC, we're glad you like the picture quality of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Bargain Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just amazes me how the price of TV’s have come down. This was a Xmas present along with mounting. Great picture, well mounted ZERO complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loanapprvd,
      Thank you for the 5-star rating! We're glad we were able to give you a great deal. Nice to know you like the amazing picture quality and how your TV is perfectly mounted. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US