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Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,396 reviews
  • Rated 5 out of 5 stars

    Best Buy is the best spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Miguel is the man! His knowledge and expertise guided towards our purchase…. Many thanks and I’ll be back!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDeckKing,
      Thank you for the 5-star rating! We're glad to hear your great shopping experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Television

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has made my family the place to be. Fit the room perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MauriceP, Thank you for giving the product a perfect rating! We're so pleased to hear your whole family is having an enjoyable watching experience with this great TV and it fits perfectly in your room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Buy at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal very happy with my buy !!! At Best Buy!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseM, Awesome! Thank you for telling us about your experience with your Sony X80K LED 4K TV. We really love to hear you are enjoying the exceptional picture quality and smart Google TV features of this TV. Glad to know everything has been taken care of by our authorized dealer. Thank you so much for purchasing the 65" X80K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV will never buy another brand, best buy was so informative too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieH, Thanks for the 5-star rating! We're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the cost, very premium TV for its category.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lobomex, Awesome! We're glad to hear that you feel that the X80K is worth its price. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Google TV gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for the price. Love the google TV interface. It's responsive and has all my options for streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sjc225 Awesome! We're pleased to hear that you love the interface and features of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony and enjoy your TV! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, exactly what I was looking for. Gaming and movies all day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EstevanA, We are glad that you now have a perfect smart TV for your gaming and movies. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv… upgraded from LG… resolution is great at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkR,

      You made the right choice upgrading to the Sony X80K! We're thrilled that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv purchase was perfect for the space that it was bought to fill. The quality of Sony has been why I am so loyal to the brand. Its picture quality is great from where ever you're seated. Installation team was great, the tv was in and hooked up in an hour. They even instructed on how to use the remotes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThelmaG,
      Thank you so much for being our valued customer! We're really glad to hear your enjoyable experience with the amazing picture quality of your new TV. Nice to know you were properly assisted by the installation team. Your satisfaction is very important to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Google TV for the win

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Roku user for the last few tvs. This TV changed my view regarding that. I love the Google ecosystem and how it connects to my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TracieS, That's awesome! We are glad that you love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! It hooked to my Google account! It has the spotify app included!! So happy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieM,
      Awesome! We're glad to hear you love the option where you can add your Google account and available apps on your new TV. Your satisfaction with our product is our top priority. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great quality tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bang for the buck. Love the features for the ps5. 4k good quality. Love the Chromecast integration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Luigi, We are thrilled to hear that you love the features of your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the Best Buy delivery team amazing job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi egggggg, Excellent service! We're also glad that you are enjoying your new TV. We appreciate you sharing this wonderful experience and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Television for PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Sony PlayStation do not buy a television other then Sony, it WILL not meat up to EXPECTATIONS!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,
      Thank you for the 5-star rating! We're glad to hear how your new X80K TV perfectly works with your PlayStation. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Needs frequent rebooting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this TV that it often requires rebooting. We use it strictly for streaming, but it often has trouble connecting to the internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maggie,

      We're sorry to hear the internet issue with your television. Please allow us to help you and turn this into a better experience. You may find this article helpful on how to resolve your issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00127011

      If that doesn't work, please email us at socialsupport@am.sony.com with the following details. We're more than happy to help you out.

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. For the price you can’t go wrong. Buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanR, Thank you so much for choosing and purchasing Sony X80K LED 4K Ultra HD Smart Google TV. We're glad that this TV works fantastic so far and you like the overall performance of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it new updates!!!!!great value great for any room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerrickW, Awesome! We are really happy to hear you love the amazing features of your X80K and you are having an enjoyable watching experience with this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like Best BUY. Name say it all that IS BEST. Purchase (BUY) which is BEST.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KamleshP, we're glad you like your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase, and the people that helped us decide were very nice to work with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacqueline, we're glad you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Pretty Good TV for 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to go towards something higher quality like the A90k or x95k, but this is not bad!! Love the HDR!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Storage,
      Awesome! We're glad to hear we were able to meet your expectations with your new TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! - Kris Sony_US