Customer Ratings & Reviews
- Model:
- KD65X80K
- SKU:
- 12294763
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, many extra features for the price! Would recommend this to, and geek squad set up!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv,
Awesome! We're glad to hear you like your new TV and how it was professionally setup by your installers. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your recommendation and for choosing Sony! - Kris
Great TV for the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are awesome. No issues when using the apps, Awesome TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heftig, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
Amazon Fire 11
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet. Easy maneuvering. Only reason I gave it a 4 is because the stylus pen is sold separately.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter, Thanks for sharing your 4-star review. It seems that your review is for a different product. We're glad that you are enjoying its amazing functions. -Jess
Good tv but casting
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Casting is a bit problem.other than that its a fine tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaichaithanyaM,
Thanks for sharing your review and experience with the X80K. It's unfortunate that you are not having a great experience with the casting function of the TV. For optimum performance, make sure that the software version of the TV is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/articles/00028577
You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/articles/00114152
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Great TV good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great technicians that installed and set up perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl
I love this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv it controls my ps5 too that’s awesome !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMCToooTheMoon, We are thrilled to hear that you love your Sony BRAVIA 4K smart Google TV. You chose the best TV brand for your PS5. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy your games! Vincent
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I yhink this a great value and the least ecpensive i have bought in 15 years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WymanP, Perfect! We really love to hear you like the great picture quality and overall features of your new BRAVIA X80K! Good to know your investment is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for the 5-stars review and for choosing Sony! -Jess
Don’t get it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend any Sony TVs. Had this one less than a yeah and the screen is already not working. Sound works, but no screen. Never had this problem with other TVs I have had. This was my first Sony TV and last one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BriaH,
We are really sorry if you are having a picture issue with your KD65X80K. This is usually not the case and certainly not the experience we were hoping you would have. We'd love to help you troubleshoot the problem. If you haven't tried yet, please refer to the steps provided on these articles:
https://www.sony.com/electronics/support/articles/00202613?cpint=spt-tv_triage_00200862_picture
https://www.sony.com/electronics/support/articles/00153674
We want to make sure you’re taken care of and help check on your TV. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number: KD65X80K
Issue:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
TV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product and delivery all at the highest level, very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexK,
Perfect! We're glad that you are enjoying this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-Ralph
Very satisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! Delivery & set up was excellent as always!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaW, we're glad you love our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl
Disappointed in my Sony Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV because the color and charity looked so sharp in the store but when I got it home I didn’t have the same quality of color and clarity , even though I use 4k Smart cable and internet which is an upgrade . Very disappointing as I have been Unemployed for while and then spent my money at BestBuy. I won’t do that again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferT,
We regret to hear that you are not satisfied with the picture quality of the TV. For optimum performance, make sure to install the latest software version of the TV. Picture quality may also vary depending on the source content. You do have the option to adjust the picture settings of the TV depending on your needs. For more information, please refer to these links:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00028577
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00245141
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
An Eloquent Consequence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally did not want to purchase such a large tv screen, but a friend convinced me to purchase this Sony tv. I have no regrets. This tv has numerous features, a beautiful clear picture and sound. I am delighted with the purchase of this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WayneH, We are thrilled to hear that you are delighted with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
Good tv so far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a new tv and decided on this model. I can't complain. I'm enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Citizensnipz,
You made the right choice with the Sony X80K! We're thrilled that are enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new 65 in Sony TV. It replace a 40 in Samsung. Nothing wrong with the Samsung, just wanted a bigger screen. Nice clear picture, just wish the manual gave more info on how to use the TV and take advantage of the wifi options.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the perfect rating, kcopk! We're glad that you are loving your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We also appreciate your feedback regarding the manual. I've added the Help Guide and Reference Guide respectively below. I hope this guides can help you get accustomed with the TV menu and feature.
(Help Guide) https://helpguide.sony.net/tv/jusltn1/v1/en-003/index.html (Reference Guide) https://support.am.sony.com/release/ref_5037325111.pdf
Thank you for choosing Sony! -Craig
Great Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience from start to finish. Best TV ever. Couldnt be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephD,
Thank you for sharing your great experience with us! Your satisfaction with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Great Picture Black Blacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It took a bit to learn the new Google TV smartness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mchammer,
Thank you for the purchase and we're glad to hear that you love the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-David
Recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv es perfect the resolution es 100 very good, a like
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YosbanyD, we're glad you like our product Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the loyalty and thank you again for supporting SONY! ~Earl
Wonderful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will definitely buy again and was really impressed with the product
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Livonia! We're glad that you are impressed with your new Sony X80K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig
Amazing picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with amazing resolution, I love the YouTube shortcut on the remote
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julio, We're delighted to hear that you love the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice tv, but for senior citizen the remote control is very small and w/o lighting. It doesn’t have mute option. TV settings are not ez.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yoli,
Thank you for your time writing this review. While we are glad you like the X80K TV, we're sorry to hear your difficulties with the supplied remote and TV settings. Allow us to help make this a better experience. The mute button is found on the middle part of the remote. You may find this link helpful about the remote control buttons/functions and settings of the TV:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html?hl=remote
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris