Customer Ratings & Reviews
- Model:
- KD65X80K
- SKU:
- 12294763
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, happy with performance. The Geek Squad installed, and they did a fantastic job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerryD,
Terrific! We're thrilled to hear how much you like the overall performance of your new TV and how it was professionally installed by the technicians. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Poor OTA reception
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture, but I am disappointed in the reception of broadcast TV. It has the worst reception of any TV I have owned. My old Panisonic TV had much better reception.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed,
Thank you for reaching out to us. While we are glad you like picture quality of the X80K, we're sorry to hear some issues that you are experiencing with your TV. Allow us to help troubleshoot the problem. Please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements.
Poor reception can also be caused by the following factors:
Distance from the broadcast tower.
Strength of the signal being broadcast.
Any buildings or hills between the broadcast tower and the antenna.
The size and quality of the antenna.
Adverse weather conditions.
Poor picture quality on a High-Definition Television (HDTV) may be related to the type of signal being received.
You may try some solutions on this link below to troubleshoot TV reception:
https://www.sony.com/electronics/support/televisions-projectors/articles/00032655
https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-04_01.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Sony Sells Garbage Now
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed my TV for about 4 months, but I booted it up one day and noticed the graphics were grainy, lower-quality, and not 4K. Thus began a 4 hour+ process of contacting Sony to inform them of a defective product. They made me do every troubleshoot in the book only to have their engineering department tell me that the TV was performing “within specification” and there was nothing they can do. This is confusing because as I was on the phone with support several agents mentioned that the tv was “clearly not performing at 4K”. I’m so disappointed because I spent a whole paycheck on this thing, and it went out on me. Looking online, I’m seeing that this is not unique to me. Please think carefully and consider other options before buying this because on the off chance you have a defective product on your hands Sony will send you on a wild goose hunt filled with passive-aggressive customer service agents, long wait times, ultimately to tell you there is nothing you can do. If you don’t believe me, google “Bravia” Reddit and see what comes up. I sure wish I did… 20 years of buying Sony products and I got treated like garbage. My feelings are hurt, and my pocket is $1k lighter… :(
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DisappointedSonyFan,
We apologize for the inconvenience you've experienced with your Sony X80K LED 4K HDR Google TV. This is not the buying experience that we want our customer to have. We'd also like to review your file to know more details as to what have been discussed when you called.
And may we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Case ID (if any):
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80K:
We value your feedback and aim to restore your trust in Sony.
Sincerely,
Jess
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is amazing. Smooth, responsive and excellent sound. You get what you pay for people!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geenbean,
Thank you so much for such a great review! We really appreciate you are enjoying the amazing picture, sound and overall performance of your new TV. Your satisfaction is our top priority. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Sony 65" - A Winner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the Sony TV and the picture quality too. It exceeds our expectations!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, eeroPro! We are so happy to know that you love the amazing picture quality and superb performance of your new KD-65X80K.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Awesome TV, great images, and speakers sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen size, and speakes and images are amazing, nothing is better than sony for TVs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ingdvs,
Thank you so much for such a great review! We always strive to deliver the best quality with our products. Your satisfaction with the screen size, sound, and amazing picture quality with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellet TV, quality of display, sound and easy of connectivity is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarvesh,
Great! We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Televison sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sony television west of the Mississippi you csn see sounds on this thing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rafa,
Many thanks for the 5-star rating! We always strive to deliver the best quality with our products. Your satisfaction with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Sony Great as Always
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s are always a hit. The picture is great, and sports look phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kayla,
Thank you for such a great review! We always strive to deliver the best quality with our TVs. Your satisfaction with your new TV is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! - Kris
65” Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound, smart features work great. Worth every penny !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LyndonC,
Awesome! We're happy to hear you like the great picture, sound, and smart features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture - fast and easy to set up - perfect for movies and sports
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaeljD,
Fabulous! We are truly delighted to hear your satisfaction with the exceptional picture quality, fast processor, ease of setup, and superb performance of our KD-65X80K.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, would buy again definitely!. The sound and picture are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaymondM,
Thank you for the purchase! We're glad to hear that you're enjoying the picture and sound of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Screen is right for the space. We really like it so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GordonB, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for choosing Sony. Jay
Sony 65"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv we love it would definitely recommend amazing picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadV, That's fantastic! We are really happy to hear you are enjoying the outstanding picture and sound quality of the X80K LED 4K HDR Smart Google TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and sharing this awesome feedback! -Jess
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very good. I also Purchased a nose sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanB,
Thank you for the 5-star rating and we're glad to hear that you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-David
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price. I would recommend it for a small room
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gumby, We are glad that you like the quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome, excellent picture quality. Price is reasonable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jmlc, Thank you for giving the X80K a perfect rating! Good to hear you like the excellent picture quality of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Early Christmas Present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great for movies and the service to install was seamless
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, GailM! We are extremely pleased to hear you love your new KD-65X80K and that you are satisfied with its superb performance.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and reasonable price, smart tv functions work well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinc,
Awesome! We're delighted to hear you like the incredible picture quality, reasonable price and smart features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sony tv is all i expected. great picture good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KD65X80K,
Thank you so much for taking the time to leave an excellent rating! We always strive to deliver the best quality with our products. Your patronage and satisfaction are what drives us to keep doing what we do. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris