Customer Ratings & Reviews

Hi AshishDiningroomtv, That is great! Thank you so much for the 5-stars review and for sharing your awesome experience with our 65” X80K TV. It is amazing to hear your investment is worth it and you are enjoying everything about this exceptional TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We also appreciate the recommendation and helping to share the word about us. Thank you for choosing Sony! -Jess

Hi nin48,
You definitely made the right choice! We're glad to hear your enjoyable shopping experience and how you are enjoying the amazing picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi Lisa, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the network connectivity of your SONY unit. It's recommended that you keep your TV software updated to the latest version. These updates include key features, applications, bug fixes, and feature improvements. Your TV may receive these updates automatically. Please check this link for more details:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00119543?model=KD-65X80K&category=televisions-projectors-lcd-tvs-android-

Please place the router close to your TV, then check if the signal strength has improved. It is recommended that the TV and router be at least 1 meter (3 feet) apart. Please follow this link to isolate the issue:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00184183

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:

Sony TV Model Number:
Additional Information regarding your experience with the X80K

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,
~Earl

Hi AnnetteR,
Awesome! We truly appreciate your enjoyable experience with the incredible picture, sound, and easy installation with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi Jquim,
Thank you so much for taking the time to leave us a 5-star rating! Nice to hear your enjoyable experience with the incredible picture, sound, and response time of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris

Hi mksavs, Thank you for taking the time to review the BRAVIA X80K LED TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

Thanks for choosing Sony! Jay

Hi JonathanA, We're glad to hear that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay

Hi Mar780,
Thank you so much for taking the time to leave an excellent rating! We are very pleased to hear your enjoyable experience with the incredible picture quality, easy setup and overall performance with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi Amandaaaa, Great! We're pleased to hear you like the picture clarity of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Hi Mike,
Thank you so much for taking the time to leave an excellent rating! We're glad we were able to give you a great deal. Nice to know how your new TV perfectly fits on your wall. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi DeanL, Thanks for the positive feedback! Choosing this TV will definitely be worth it. We are happy to hear you love everything, especially the exceptional picture quality and smart Google TV features of your new X80K LED 4K Ultra HD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for the 5-star rating and for choosing Sony! -Jess

Hi RonD, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay

Hi Zeekay, We are glad that you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent

Hi Mani, Congratulations on your first Sony TV! We're very happy to hear you're satisfied with the amazing picture quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam

Hi JasonL,
We're happy to hear your great shopping experience! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony and enjoy your new TV! - Kris

Hi Guest,
Perfect! It's great to hear you like the amazing picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris

Hi LaBur, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl

Hi Esam,

Amazing! We are so happy to know your satisfaction with the superb performance of our KD-65X80K, and that you've purchased two for you and your mom.

Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

Thank you so much for your purchase and for choosing Sony!

- Romeo

Hi 03942, Thanks for the positive feedback! We are happy to hear your purchase went well and you are enjoying the exceptional picture quality of your X80K 4K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Thank you for choosing Sony! -Jess

Hi ThinkBlink,
Awesome! We're glad you like the incredible picture, sound, and reasonable price of your new TV. Nice to hear your great customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris