Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $807.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,391 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Audio and Video

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with good sound output. Sony continues that tradition, offering exceptional picture quality, robust build, and cutting-edge features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RohanG,

      Thank you for choosing Sony!

      It's great to hear you're enjoying the great picture and good sound output of your KD65X80K! We are beyond pleased to hear that you appreciate Sony's commitment to delivering outstanding visuals, durable design, and innovative features. Your feedback means a lot to us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv the color the sound. movies looks great on it and it works so well with my Xbox and you can’t beat the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, Great! We're thrilled to hear that you love the vibrant colors and excellent sound this unit delivers. We're glad you're having a great time watching movies and playing Xbox on your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Refresh rate, Remote control

    Rated 4 out of 5 stars

    Buy this on sale!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value at $500 open box excellent condition. Not a big gamer so the lack of 120 hertz refresh hasn't been a issue. This TV performs very well in my living room.. Only issue is the remote and interface is a bit much. Less is more, i'm still learning the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cp23mj45, we're glad you are enjoying our product! We understand your feedback regarding the supplied remote. You can find this link helpful when using the supplied remote:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Time to go back to a Sony.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After venturing into the other newer brands it was time to return to Sony, known for its quality build. Wanted to go bigger so got 65". Happy with the picture and ease of use. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Thank you for your feedback and offering a fantastic rating on the product! We are thrilled to hear about your excellent experience with your new Sony BRAVIA TV! We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Nice picture. Easy to set up. Paired well with a Sony soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOOO, Thank you for telling us about your experience with your Sony X80K LED 4K HDR TV. We really love to hear you are enjoying the exceptional picture quality, ease of setup, and it works great with your Sony Soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love my Sony Bravia!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors and how easy the setup was. I have 2 of this, and both work great. I will strongly recommend this tv, if you are looking for an upgrade with great graphics, sound, and size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatest,
      Thank you for an amazing review and recommendation! We truly appreciate how much you love your new X80K TVs particularly the picture colors, sound and ease of use. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great for Bright Light rooms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sharp picture...really good in bright light. Sound is not so great...ordered a sound bar to compensate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamH, It's wonderful to know that you appreciate the picture quality of the X80K TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your awesome review and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to install and Smart Google features add alot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badnews, Thanks for sharing your 5-star review and impressive experience with your Sony X80K TV. We're truly delighted to hear you are enjoying the smart Google TV features, excellent 4K HDR, and you find it easy to setup. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV w/speakers.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for a great value! The picture is really good for everything. Shows, movies & video games. I use streaming services as well as Xbox One X. The inputs are easy to customize. I also utilize a Bose external speaker system and it sounds great. The TV's speakers are good too. When purchased, I needed a TV with its own speakers. For the price, this TV is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KentG, great! We're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors and skin tone the Sony X80K gives me. Also the sound is great no need for a sound bar. The price was very good also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VernonA, We are glad that you love the colors and skin tone your Sony BRAVIA X80K gives you. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv it has a great picture and it’s size tv and it’s amazing tv to have I would recommend this tv to everyone it’s a must have tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shortydowop, we're glad you love the picture quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The picture is is sharp and clear, and it is easy to use. It has a great remote too. We got a S4 Polk sound bar so I don't know about the sound of the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertW,

      Thank you for the 5-star rating and we're glad you love the picture quality and clarity of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture and easy home set up. The program prompts you to easily sync accounts and access all streaming services.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelissaR We are happy that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to navigate, and set up. Sound quality is okay but I didn’t buy the tv for sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshR, we're glad you are enjoying your new TV! With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, no delays in switching apps. Like a giant smart phone on my wall!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television for anyone looking for an upgrade. Super crisp video.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great value product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and size for a reasonable price!! Best bang for your buck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benny, Fabulous! We're extremely pleased to hear you love your new Sony X80K LED 4K HDR TV! We're also glad to hear you're happy and satisfied with the reasonable price, outstanding picture quality, and features of this TV. Good to know your investment is worth it. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    The picture is great - but difficult to operate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the Sony delivers a great picture, they have made it very difficult to operate. They make it hard to find the internet, they make it impossible to stream a cable company. They force you to use their programs. I had to add ROKU in order to make it easier to operate. Very disappointing, why they have to push a personal agenda rather that just provide you with a great TV. And lastly they provide you with a very cheap remote that doesnt work well and hard to operate.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGLCC, Thank you for sharing your feedback on the Sony X80K 4K LED TV. We're sad to hear that you are experiencing some issues with it.

      The Wi-Fi signal on your TV may drop or intermittently disconnect for various reasons. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if the TV Wi-Fi signal drops or intermittently disconnects from the internet.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00184183

      We do have good information about tips to maximize network and internet performance in your home here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00133631

      As for the remote, make sure that there are no obstructions in front of the TV as it could block the signal from the remote.

      Make sure to update the firmware of your TV to improve its performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543. The updates also include key features, applications, and bug fixes.

      Hope this helps. Thanks and regards, -Craig Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony atav

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new tv. It has good quality, color and shape looks so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaselpdj, Thank you so much for the 5-stars review! We're really glad to hear you are overall happy and satisfied with the excellent picture, superb colors and features of your new Sony X80K. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this TV - Excellent picture & easy to use for a non-technical person!! Best Buy Geek Squad is THE BEST!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolW, Awesome! We are so glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US