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Customer Ratings & Reviews

Your price for this item is $807.99
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The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1391 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb picture quality and ease of use of the 65" Class X80K LED 4K UHD Smart Google TV (2023). Many also praise the vibrant colors and find the TV to be a great value for its price. However, some users have reported issues with the remote control and occasional internet connectivity problems. A few also mentioned concerns about the backlight and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,391 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Buy this television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and excellent include apps!!! The picture is awesome. User friendly and the included apps are great!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronH, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony-65 Class X80K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice of item to purchase, excellent quality (sound, color, brightness)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsabelitaC, we're glad you like the picture quality of our product. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    porch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture easy to install works great no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielH, That's fantastic! We really appreciate your superb review of the Sony X80K. It's wonderful to learn that you like the well-integrated features, impressive picture quality, and you find it easy to setup. Good to know you are very pleased with your purchase. Thank you for upgrading to your new 65" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sharp and clear. Easy to set up. Great for party

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tshaw, Thank you for taking the time to write such a wonderful review of your experience with your Sony X80K 4K TV! We are extremely pleased to hear you appreciate everything about this TV, especially the exceptional clear picture and you find it easy to setup. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! I purchased an open box and it was definitely in excellent condition and it fit well in my Honda CRV. I needed a different cable box but that was easy to install myself. The picture is beautiful, feels like 3D. I'm so glad I took the chance on the open box, really saved alot of money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susan, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great tv so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! The picture is great and you can browse easily through all apps Only thing is the remote control looks very cheap and small hides every where

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ana99,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality and Google software of the TV. Your feedback about the remote is greatly appreciated.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV-Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price! Quality picture, very sharp and detailed images. Great price as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDude, That's awesome! We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Repeat Best Buy Customers For Life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with our latest purchase from Best Buy - a Sony 65" TV. The delivery and setup were flawless, and the installers were extremely polite and professional. This is our second Best Buy purchase in a year. We bought a Sony 75" TV for our sports room and absolutely love it. We are VERY satisfied repeat BB customers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriWSony75, You've made a great choice! We're happy to hear that your new Sony X80K worked as advertised, providing you with performance and quality you expected. Also, we are thrilled to know that you're satisfied with the exceptional service of Best Buy. Thank you for your purchase and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 65" Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much. Excellent picture, comes with lots of apps. Basically very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyC, That's great! We are glad that you like your Sony BRAVIA very much. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Senior friendly, great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up and use. Best of all for this Senior, only one remote! Haven’t been able to screw it up yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatW, we're glad you like the ease of setup and picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Aweosme

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to setup great picture and crips colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Thank you for taking the time to write such a wonderful review of your experience with your Sony X80K 4K TV! We are extremely pleased to hear you appreciate everything about this TV, especially the exceptional 4K HDR picture, rich, vibrant colors and you find it easy to setup. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    image and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better image and a lot better sound also is easy to set , the picture pixeling is awesome , once again Bravia does it .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi billy54, we're glad you are enjoying our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my Livingroom, excellent quality picture, crispy and clear. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MayraM, We are happy that you now have a perfect smart TV for your living room and that you love it! We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, easy set up. Clear picture. Still learning to navigate but easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Tnt1! We're thrilled to hear you are overall pleased with the outstanding picture and amazing performance of your Sony X80K 4K TV. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, please visit the link below.

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01_11.html

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new remote. Mine got lost while moving. Can anyone help?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product .Among all of the smart TV systems I like Google TV second-best, after Roku, and its implementation on the Sony X80K is the TV's best feature. Highlights include excellent voice results , tight integration with Google apps in particular YouTube and YouTube TV, and more apps overall. Very good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EvrimE,
      That's nice to hear that you are pleased with your purchase! We're glad that you like the smart features and Google TV of our X80K as well as the integrated apps. Also, we're happy that you appreciate the audio quality of our TV. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65" TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The tv is the perfect size and it is a wonderful picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisL, We are glad that you now have a perfect 4K smart TV and that you like its picture quality. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome smart tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, sounds is good and good price, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product by Sony

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a Sony Tv before, and I got to say I’m very satisfied with my purchase. The dark tones are really dark unlike other tv’s. Perfect to use with my ps5. Also the sound it’s pretty great for just speakers from a tv, but I got a Sony soundbar and subwoofer to go with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuilhermeCotrim,

      You made the right choice with the Sony X80K! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x80

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the image quality looks sleek great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ZacharyW, We are happy that you like the picture quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent Sony_US